2,631 research outputs found

    Data, ideology, and the developing critical program of social informatics

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    The rapidly shifting ideological terrain of computing has a profound impact on Social Informatics's critical and empirical analysis of computerization movements. As these movements incorporate many of the past critiques concerning social fit and situational context leveled against them by Social Informatics research, more subtle and more deeply ingrained modes of ideological practice have risen to support movements of computerization. Among these, the current emphasis on the promises of data and data analytics presents the most obvious ideological challenge. In order to reorient Social Informatics in relation to these new ideological challenges, Louis Althusser's theory of ideology is discussed, with its implications for Social Informatics considered. Among these implications, a changed relationship between Social Informatics's critical stance and its reliance on empirical methods is advanced. Addressed at a fundamental level, the practice of Social Informatics comes to be reoriented in a more distinctly reflective and ethical direction

    Understanding Digital Technology’s Evolution and the Path of Measured Productivity Growth: Present and Future in the Mirror of the Past

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    Three styles of explanation have been advanced by economists seeking to account for the so-called 'productivity paradox'. The coincidence of a persisting slowdown in the growth of measured total factor productivity (TFP) in the US, since the mid-1970's, with the wave of information technology (It) innovations, is said by some to be an illusion due to the mismeasurement of real output growth; by others to expose the mistaken expectations about the benefits of computerization; and by still others to reflect the amount of time, and the volume of intangible investments in 'learning', and the time required for ancillary innovations that allow the new digital technologies to be applied in ways that are reflected in measured productivity growth. This paper shows that rather than viewing these as competing hypotheses, the dynamics of the transition to a new technological and economic regime based upon a general purpose technology (GPT) should be understood to be likely to give rise to all three 'effects.' It more fully articulates and supports this thesis, which was first advanced in the 'computer and dynamo' papers by David (1990, 1991). The relevance of that historical experience is re-asserted and supported by further evidence rebutting skeptics who have argued that the diffusion of electrification and computerization have little in common. New evidence is produced about the links between IT use, mass customization, and the upward bias of output price deflators arising from the method used to 'chain in' new products prices. The measurement bias due to the exclusion of intangible investments from the scope of the official national product accounts also is examined. Further, it is argued that the development of the general-purpose PC delayed the re-organization of businesses along lines that would have more directly raised task productivity, even though the technologies yielded positive 'revenue productivity' gains for large companies. The paper concludes by indicating the emerging technical and organizational developments that are likely to deliver a sustained surge of measured TFP growth during the decades that lie immediately ahead.

    Whose Talk is Walked? IT Decentralizability, Vendor versus Adopter Discourse, and the Diffusion of Social Media versus Big Data

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    Discourse plays a central role in organizing vision and computerization movement perspectives on IT innovation diffusion. While we know that different actors within a community contribute to the discourse, we know relatively little about the roles different actors play in diffusing different types of IT innovations. Our study investigates vendor versus adopter roles in social media and big data diffusion. We conceptualize the difference between the two IT innovations in terms of their decentralizability, i.e., extent to which decision rights pertinent to adoption of an organizational innovation can be decentralized. Based on this concept, we hypothesized: (1) adopters would contribute more to discourse about the more decentralizable social media and influence its diffusion more than would vendors; (2) vendors would contribute more to discourse about the less decentralizable big data and influence its diffusion more than would adopters. Empirical evidence largely supported these hypotheses

    Revising the Conceptualization of Computerization Movements

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    One interesting problem arising from Kling and Iacono’s pioneering work on computerization movements (CMs) is the question of empirically determining a movement’s success or failure. This paper questions the question and argues that it is based on two assumptions that upon closer examination seem problematic. The first is that Kling and Iaconco’s concept of a CM is sufficient to cover the range of CMs. Their approach to CMs is explicated, pointing out three ways in which it is limited, concluding that it should be reconceptualized. The second is that CMs are similar enough so that a single set of criteria is sufficient to judge the success or failure of any given CM. Using a heuristic analysis to examine a set of 41 CMs, a typology is introduced demonstrating that there are important differences among CMs. The paper concludes that since a single set of criteria is no longer appropriate, different sets of criteria are needed to evaluate the success or failure of different types of CMs

    Striving for Research Impact: The Peculiar Case of the AIS Bright ICT Initiative

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    The debate over the real-world impact of research continues in many applied disciplines, including ICT research. We propose that concepts from social informatics can be used to analyze and critique the visions put forward by ICT- based professional societies that are striving for more impactful and pro-social research. Using the recent case of the Association for Information Systems (AIS) ‘Bright ICT Initiative’, we seek to understand how a general desire for more social benefit and research impact translates into a specific problem definition (cybersecurity), and further translates into specific solutions (new internet protocols, a new global governance center). The analysis highlights the importance of interactions (or lack thereof) with other social worlds in the peculiar framing of this initiative

    Studies in Trade and Investment: The Development Impact of Information Technology in Trade Facilitation

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    The main purpose of this chapter is to provide an overview and the context of the country studies on IT in TF in SMEs. Following this introductory clarification of the differing views about the importance of IT in TF, where the interests of SMEs lay and how these interests are promoted, section A summarizes the different country studies covering several aspects of IT in TF. Section B derives some implications from the country studies. Section C introduces the contents of the succeeding chapters.Trade facilitation, ICT, IT, SMEs

    A Review of Innovation Diffusion Theories and Mechanisms

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    Many innovation studies focus on adoption behaviors at the individual and organizational level, while studies examine innovation adoption at the community and population level is relatively limited. These studies, focusing on the diffusion of an innovation across organizations, are important as they illustrate the dynamics of adoption behaviors in a broader context of socio-political factors. In this review study, we examine three prominent diffusion theories: classic diffusion theory, institutional diffusion theory, and cognitive-institutional diffusion theory. We identify the underlying diffusion mechanism in each theory. Future research is needed to show how these diffusion mechanisms interact in creating various diffusion patterns
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