A Framework for Data Sharing in Computer Supported Cooperative Environments

Concurrency control is an indispensable part of any information sharing system. Co-operative work introduces new requirements for concurrency control which cannot be met using existing applications and database management systems developed for non-cooperative environments. The emphasis of concurrency control in conventional database management systems is to keep users and their applications from inadvertently corrupting data rather than support a workgroup develop a product together. This insular approach is necessary because applications that access the database have been built with the assumptions that they have exclusive access to the data they manipulate and that users of these applications are generally oblivious of one another. These assumptions, however, are counter to the premise of cooperative work in which human-human interaction is emphasized among a group of users utilizing multiple applications to jointly accomplish a common goal. Consequently, applying conventional approaches to concurrency control are not only inappropriate for cooperative data sharing but can actually hinder group work. Computer support for cooperative work must therefore adopt a fresh approach to concurrency control which does promote group work as much as possible, but without sacrifice of all ability to guarantee system consistency. This research presents a new framework to support data sharing in computer supported cooperative environments; in particular, product development environments where computer support for cooperation among distributed and diverse product developers is essential to boost productivity. The framework is based on an extensible object-oriented data model, where data are represented as a collection of interrelated objects with ancillary attributes used to facilitate cooperation. The framework offers a flexible model of concurrency control, and provides support for various levels of cooperation among product developers and their applications. In addition, the framework enhances group activity by providing the functionality to implement user mediated consistency and to track the progress of group work. In this dissertation, we present the architecture of the framework; we describe the components of the architecture, their operation, and how they interact together to support cooperative data sharing

Design Ltd.: Renovated Myths for the Development of Socially Embedded Technologies

This paper argues that traditional and mainstream mythologies, which have been continually told within the Information Technology domain among designers and advocators of conceptual modelling since the 1960s in different fields of computing sciences, could now be renovated or substituted in the mould of more recent discourses about performativity, complexity and end-user creativity that have been constructed across different fields in the meanwhile. In the paper, it is submitted that these discourses could motivate IT professionals in undertaking alternative approaches toward the co-construction of socio-technical systems, i.e., social settings where humans cooperate to reach common goals by means of mediating computational tools. The authors advocate further discussion about and consolidation of some concepts in design research, design practice and more generally Information Technology (IT) development, like those of: task-artifact entanglement, universatility (sic) of End-User Development (EUD) environments, bricolant/bricoleur end-user, logic of bricolage, maieuta-designers (sic), and laissez-faire method to socio-technical construction. Points backing these and similar concepts are made to promote further discussion on the need to rethink the main assumptions underlying IT design and development some fifty years later the coming of age of software and modern IT in the organizational domain.Comment: This is the peer-unreviewed of a manuscript that is to appear in D. Randall, K. Schmidt, & V. Wulf (Eds.), Designing Socially Embedded Technologies: A European Challenge (2013, forthcoming) with the title "Building Socially Embedded Technologies: Implications on Design" within an EUSSET editorial initiative (www.eusset.eu/

A new approach to collaborative frameworks using shared objects

Multi-user graphical applications currently require the creation of a set of interface objects to maintain each participating display. The concept of shared objects allows a single object instance to be used in multiple contexts concurrently. This provides a novel way of reducing collaborative overheads by requiring the maintenance of only a single set of interface objects. The paper presents the concept of a shared-object collaborative framework and illustrates how the concept can be incorporated into an existing object-oriented toolkit

Process Support for Cooperative Work on the World Wide Web

The World Wide Web is becoming a dominating factor in information technology. Consequently, computer supported cooperative work on the Web has recently drawn a lot of attention. “Process Support for Cooperative Work” (PSCW) is a Web based system supporting both structured and unstructured forms of cooperation. It is a combination of the “Basic Support for Cooperative Work” (BSCW) shared workspace system and the Merlin Process Support Environment. The current PSCW prototype offers a loose connection, in effect extending BSCW with a gateway to Merlin. With this prototype we have successfully addressed the technical issues involved; further integration of functionality should not pose any real problems. We focus on the technical side of the PSCW system, which gives a good insight into the issues that have to be addressed generally in the construction of Web based groupware

EIES 2 : a distributed architecture for supporting group work

The Computerized Conferencing Center (CCCC) at New Jersey Institute of Technology (NJIT) has been researching on-line group communications for 17 years by developing and studying tools to advance the collective intelligence . The Electronic Information Exchange System 2 (EIES2) provides a research, development and operational environment for distributed computer supported cooperative work (CSCW) systems. The EIES 2 distributed Smalltalk processor provides for rapid prototyping and implementation of muti-media CSCW facilities in the network environment. The Smalltalk support of the object model, and meta-language properties make it ideally suited for incremental development CSCW applications. The EIES2 communication environment supports a decentralized network architecture. Modern standards are used in the implementation of data structures, communication interfaces and database. The EIES2 application layer protocols support use ASN.1 data representation to access to an object-oriented distributed database via X.ROS remote operation services. EIES2 can serve as a foundation on which group work systems may be built and defines protocols that can allow them to inter-operate. An initial system presents a powerful metaphor of conferences and activities which provides an extensible framework upon which to add group work applications. Work to date has provided structures for information exchange, inquiry networking, information filtering, the on-line virtual classroom, and group decision support. This paper presents the system architecture model used for EIES2 and describes the implementation and current applications

Hierarchy and Competition in CSCW applications: Model and case study

CSCW applications need to adapt themselves to the functional and organizational structures of people that use them. However they do not usually support division in groups with a certain hierarchical structure among them. In this paper, we propose and study a theoretical model of groupware appliations that reflects those hierarchical interactions. The proposed model is also intended to evaluate the effects in performance derived from competitive and collaborative relationships among the components of a hierarchy of groups. In order to demonstrate the above ideas, a groupware game, called Alymod, was designed and implemented using a modified version of a well-known CSCW Toolkit, namely Groupkit. Groupkit was modified in order to support group interactions in the same CSCW application. In Alymod, participants compete or collaborate within a hierarchical structure to achieve a common goal (completing gaps in a text, finishing numerical series, resolving University course examinations, etc.).Publicad

A survey of agent-oriented methodologies

This article introduces the current agent-oriented methodologies. It discusses what approaches have been followed (mainly extending existing object oriented and knowledge engineering methodologies), the suitability of these approaches for agent modelling, and some conclusions drawn from the survey

Designing Awareness Support for Distributed Cooperative Design Teams

Motivation – Awareness is an integral part of remote collaborative work and has been an important theme within the CSCW research. Our project aims at understanding and mediating non-verbal cues between remote participants involved in a design project. \ud Research approach – Within the AMIDA1 project we focus on distributed ‘cooperative design’ teams. We especially focus on the 'material' signals – signals in which people communicate through material artefacts, locations and their embodied actions. We apply an ethnographic approach to understand the role of physical artefacts in co-located naturalistic design setting. Based on the results we will generate important implications to support remote design work. We plan to develop a mixed-reality interface supported by a shared awareness display. This awareness display will provide information about the activities happening in the design room to remotely located participants.\ud Findings/Design – Our preliminary investigation with real-world design teams suggests that both the materiality of designers’ work settings and their social practices play an important role in understanding these material signals that are at play. \ud Originality/Value – Most research supporting computer mediated communication have focused on either face-to-face or linguistically oriented communication paradigms. Our research focuses on mediating the non-verbal, material cues for supporting collaborative activities without impoverishing what designers do in their day to day working lives.\ud Take away message – An ethnographic approach allows us to understand the naturalistic practices of design teams, which can lead to designing effective technologies to support group work. In that respect, the findings of our research will have a generic value beyond the application domain chosen (design teams).\u