Are You Talking to Me? Dialogue Systems Supporting Mixed Teams of Humans and Robots

This position paper describes an approach to building spoken dialogue systems for environments containing multiple human speakers and hearers, and multiple robotic speakers and hearers. We address the issue, for robotic hearers, of whether the speech they hear is intended for them, or more likely to be intended for some other hearer. We will describe data collected during a series of experiments involving teams of multiple human and robots (and other software participants), and some preliminary results for distinguishing robot-directed speech from human-directed speech. The domain of these experiments is Mars-analogue planetary exploration. These Mars-analogue field studies involve two subjects in simulated planetary space suits doing geological exploration with the help of 1-2 robots, supporting software agents, a habitat communicator and links to a remote science team. The two subjects are performing a task (geological exploration) which requires them to speak with each other while also speaking with their assistants. The technique used here is to use a probabilistic context-free grammar language model in the speech recognizer that is trained on prior robot-directed speech. Intuitively, the recognizer will give higher confidence to an utterance if it is similar to utterances that have been directed to the robot in the past

Combining Acoustic and Pragmatic Features to Predict Recognition Performance in Spoken Dialogue Systems

We use machine learners trained on a combination of acoustic confidence and pragmatic plausibility features computed from dialogue context to predict the accuracy of incoming n-best recognition hypotheses to a spoken dialogue system. Our best results show a 25% weighted f-score improvement over a baseline system that implements a "grammar-switching" approach to context-sensitive speech recognition

The role of terminology and local grammar in video annotation

The linguistic annotation' of video sequences is an intellectually challenging task involving the investigation of how images and words are linked .together, a task that is ultimately financially rewarding in that the eventual automatic retrieval of video (sequences) can be much less time consuming, subjective and expensive than when retrieved manually. Much effort has been focused on automatic or semi-automatic annotation. Computational linguistic methods of video annotation rely on collections of collateral text in the form of keywords and proper nouns. Keywords are often used in a particular order indicating an identifiable pattern which is often limited and can subsequently be used to annotate the portion of a video where such a pattern occurred. Once' the relevant keywords and patterns have been stored, they can then be used to annotate the remainder of the video, excluding all collateral text which does not match the keywords or patterns. A new method of video annotation is presented in this thesis. The method facilitates a) annotation extraction of specialist terms within a corpus of collateral text; b) annotation identification of frequently used linguistic patterns to use in repeating key events within the data-set. The use of the method has led to the development of a system that can automatically assign key words and key patterns to a number of frames that are found in the commentary text approximately contemporaneous to the selected number of frames. The system does not perform video analysis; it only analyses the collateral text. The method is based on corpus linguistics and is mainly frequency based - frequency of occurrence of a key word or key pattern is taken as the basis of its representation. No assumptions are made about the grammatical structure of the language used in the collateral text, neither is a lexica of key words refined. Our system has been designed to annotate videos of football matches in English a!ld Arabic, and also cricket videos in English. The system has also been designed to retrieve annotated clips. The system not only provides a simple search method for annotated clips retrieval, it also provides complex, more advanced search methods.EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Toward Widely-Available and Usable Multimodal Conversational Interfaces

Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2009.Cataloged from PDF version of thesis.Includes bibliographical references (p. 159-166).Multimodal conversational interfaces, which allow humans to interact with a computer using a combination of spoken natural language and a graphical interface, offer the potential to transform the manner by which humans communicate with computers. While researchers have developed myriad such interfaces, none have made the transition out of the laboratory and into the hands of a significant number of users. This thesis makes progress toward overcoming two intertwined barriers preventing more widespread adoption: availability and usability. Toward addressing the problem of availability, this thesis introduces a new platform for building multimodal interfaces that makes it easy to deploy them to users via the World Wide Web. One consequence of this work is City Browser, the first multimodal conversational interface made publicly available to anyone with a web browser and a microphone. City Browser serves as a proof-of-concept that significant amounts of usage data can be collected in this way, allowing a glimpse of how users interact with such interfaces outside of a laboratory environment. City Browser, in turn, has served as the primary platform for deploying and evaluating three new strategies aimed at improving usability. The most pressing usability challenge for conversational interfaces is their limited ability to accurately transcribe and understand spoken natural language. The three strategies developed in this thesis - context-sensitive language modeling, response confidence scoring, and user behavior shaping - each attack the problem from a different angle, but they are linked in that each critically integrates information from the conversational context.by Alexander Gruenstein.Ph.D

Language technologies in speech-enabled second language learning games : from reading to dialogue

Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2012.Cataloged from PDF version of thesis.Includes bibliographical references (p. 237-244).Second language learning has become an important societal need over the past decades. Given that the number of language teachers is far below demand, computer-aided language learning software is becoming a promising supplement to traditional classroom learning, as well as potentially enabling new opportunities for self-learning. The use of speech technologies is especially attractive to offer students unlimited chances for speaking exercises. To create helpful and intelligent speaking exercises on a computer, it is necessary for the computer to not only recognize the acoustics, but also to understand the meaning and give appropriate responses. Nevertheless, most existing speech-enabled language learning software focuses only on speech recognition and pronunciation training. Very few have emphasized exercising the student's composition and comprehension abilities and adopting language technologies to enable free-form conversation emulating a real human tutor. This thesis investigates the critical functionalities of a computer-aided language learning system, and presents a generic framework as well as various language- and domain-independent modules to enable building complex speech-based language learning systems. Four games have been designed and implemented using the framework and the modules to demonstrate their usability and flexibility, where dynamic content creation, automatic assessment, and automatic assistance are emphasized. The four games, reading, translation, question-answering and dialogue, offer different activities with gradually increasing difficulty, and involve a wide range of language processing techniques, such as language understanding, language generation, question generation, context resolution, dialogue management and user simulation. User studies with real subjects show that the systems were well received and judged to be helpful.by Yushi Xu.Ph.D

Applications of Discourse Structure for Spoken Dialogue Systems

Language exhibits structure beyond the sentence level (e.g. the syntactic structure of a sentence). In particular, dialogues, either human-human or human-computer, have an inherent structure called the discourse structure. Models of discourse structure attempt to explain why a sequence of random utterances combines to form a dialogue or no dialogue at all. Due to the relatively simple structure of the dialogues that occur in the information-access domains of typical spoken dialogue systems (e.g. travel planning), discourse structure has often seen limited application in such systems. In this research, we investigate the utility of discourse structure for spoken dialogue systems in more complex domains, e.g. tutoring. This work was driven by two intuitions.First, we believed that the "position in the dialogue" is a critical information source for two tasks: performance analysis and characterization of dialogue phenomena. We define this concept using transitions in the discourse structure. For performance analysis, these transitions are used to create a number of novel factors which we show to be predictive of system performance. One of these factors informs a promising modification of our system which is implemented and compared with the original version of the system through a user study. Results show that the modification leads to objective improvements. For characterization of dialogue phenomena, we find statistical dependencies between discourse structure transitions and two dialogue phenomena which allow us to speculate where and why these dialogue phenomena occur and to better understand system behavior.Second, we believed that users will benefit from direct access to discourse structure information. We enable this through a graphical representation of discourse structure called the Navigation Map. We demonstrate the subjective and objective utility of the Navigation Map through two user studies.Overall, our work demonstrates that discourse structure is an important information source for designers of spoken dialogue systems