How to Empower Users for Co-Creation - Conceptualizing an Engagement Platform for Benefits Realization

Organizations invest huge portions of their budget in IT with the goal to realize benefits as improving work practice and establishing new processes. To achieve this goal, users are engaged throughout projects by various methods and approaches. Nevertheless, after the completion of a project, users lack power and opportunities to further realize benefits and thus assuring the overall success of a project. To close this gap, we present the concept of an engagement platform that empowers users collectively to induce change initiatives that enhances the realization of benefits in the post-project phase. By doing so, benefits management practices undergo a paradigm shift from recent top-down management towards bottom-up realization of benefits. This change in perspective also incorporates a service systems perspective as it focusses on the dynamic configuration of actors and resources to enable value creation in a complex context

Principal component-based image segmentation: a new approach to outline in vitro cell colonies

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From Digital Twins to Digital Selves and Beyond

This open access book aims at deepening the understanding of the relation between cyber-physical systems (CPSs) as socio-technical systems and their digital representations with intertwined artificial intelligence (AI). The authors describe why it is crucial for digital selves to be able to develop emotional behavior and why a humanity-inspired AI is necessary so that humans and humanoids can coexist. The introductory chapter describes major milestones in computer science which form the basis for the implementation of digital twins and digital selves. The subsequent Part I then lays the foundation to develop a socio-technical understanding of the nature of digital twins as representations and trans-human development objects. Following the conceptual understanding of digital twins and how they could be engineered according to cognitive and organizational structures, Part II forms the groundwork for understanding social behavior and its modeling. It discusses various perception-based socio-emotional approaches before sketching behavior-relevant models and their simulation capabilities. In particular, it is shown how emotions can substantially influence the collective behavior of artificial actors. Part III eventually presents a symbiosis showing under which preconditions digital selves might construct and produce digital twins as integrated design elements in trans-human ecosystems. The chapters in this part are dedicated to opportunities and modes of co-creating reflective socio-trans-human systems based on digital twin models, exploring mutual control and continuous development. The final epilog is congenitally speculative in its nature by presenting thoughts on future developments of artificial life in computational substrates. The book is written for researchers and professionals in areas like cyber-physical systems, robotics, social simulation or systems engineering, interested to take a speculative look into the future of digital twins and autonomous agents. It also touches upon philosophical aspects of digital twins, digital selves and humanoids

From Digital Twins to Digital Selves and Beyond

This open access book aims at deepening the understanding of the relation between cyber-physical systems (CPSs) as socio-technical systems and their digital representations with intertwined artificial intelligence (AI). The authors describe why it is crucial for digital selves to be able to develop emotional behavior and why a humanity-inspired AI is necessary so that humans and humanoids can coexist. The introductory chapter describes major milestones in computer science which form the basis for the implementation of digital twins and digital selves. The subsequent Part I then lays the foundation to develop a socio-technical understanding of the nature of digital twins as representations and trans-human development objects. Following the conceptual understanding of digital twins and how they could be engineered according to cognitive and organizational structures, Part II forms the groundwork for understanding social behavior and its modeling. It discusses various perception-based socio-emotional approaches before sketching behavior-relevant models and their simulation capabilities. In particular, it is shown how emotions can substantially influence the collective behavior of artificial actors. Part III eventually presents a symbiosis showing under which preconditions digital selves might construct and produce digital twins as integrated design elements in trans-human ecosystems. The chapters in this part are dedicated to opportunities and modes of co-creating reflective socio-trans-human systems based on digital twin models, exploring mutual control and continuous development. The final epilog is congenitally speculative in its nature by presenting thoughts on future developments of artificial life in computational substrates. The book is written for researchers and professionals in areas like cyber-physical systems, robotics, social simulation or systems engineering, interested to take a speculative look into the future of digital twins and autonomous agents. It also touches upon philosophical aspects of digital twins, digital selves and humanoids

Delivering IoT Services in Smart Cities and Environmental Monitoring through Collective Awareness, Mobile Crowdsensing and Open Data

The Internet of Things (IoT) is the paradigm that allows us to interact with the real world by means of networking-enabled devices and convert physical phenomena into valuable digital knowledge. Such a rapidly evolving field leveraged the explosion of a number of technologies, standards and platforms. Consequently, different IoT ecosystems behave as closed islands and do not interoperate with each other, thus the potential of the number of connected objects in the world is far from being totally unleashed. Typically, research efforts in tackling such challenge tend to propose a new IoT platforms or standards, however, such solutions find obstacles in keeping up the pace at which the field is evolving. Our work is different, in that it originates from the following observation: in use cases that depend on common phenomena such as Smart Cities or environmental monitoring a lot of useful data for applications is already in place somewhere or devices capable of collecting such data are already deployed. For such scenarios, we propose and study the use of Collective Awareness Paradigms (CAP), which offload data collection to a crowd of participants. We bring three main contributions: we study the feasibility of using Open Data coming from heterogeneous sources, focusing particularly on crowdsourced and user-contributed data that has the drawback of being incomplete and we then propose a State-of-the-Art algorith that automatically classifies raw crowdsourced sensor data; we design a data collection framework that uses Mobile Crowdsensing (MCS) and puts the participants and the stakeholders in a coordinated interaction together with a distributed data collection algorithm that prevents the users from collecting too much or too less data; (3) we design a Service Oriented Architecture that constitutes a unique interface to the raw data collected through CAPs through their aggregation into ad-hoc services, moreover, we provide a prototype implementation

Agent-based models of social behaviour and communication in evacuations:A systematic review

Most modern agent-based evacuation models involve interactions between evacuees. However, the assumed reasons for interactions and portrayal of them may be overly simple. Research from social psychology suggests that people interact and communicate with one another when evacuating and evacuee response is impacted by the way information is communicated. Thus, we conducted a systematic review of agent-based evacuation models to identify 1) how social interactions and communication approaches between agents are simulated, and 2) what key variables related to evacuation are addressed in these models. We searched Web of Science and ScienceDirect to identify articles that simulated information exchange between agents during evacuations, and social behaviour during evacuations. From the final 70 included articles, we categorised eight types of social interaction that increased in social complexity from collision avoidance to social influence based on strength of social connections with other agents. In the 17 models which simulated communication, we categorised four ways that agents communicate information: spatially through information trails or radii around agents, via social networks and via external communication. Finally, the variables either manipulated or measured in the models were categorised into the following groups: environmental condition, personal attributes of the agents, procedure, and source of information. We discuss promising directions for agent-based evacuation models to capture the effects of communication and group dynamics on evacuee behaviour. Moreover, we demonstrate how communication and group dynamics may impact the variables commonly used in agent-based evacuation models

Agent-based models of social behaviour and communication in evacuations: A systematic review

Most modern agent-based evacuation models involve interactions between evacuees. However, the assumed reasons for interactions and portrayal of them may be overly simple. Research from social psychology suggests that people interact and communicate with one another when evacuating and evacuee response is impacted by the way information is communicated. Thus, we conducted a systematic review of agent-based evacuation models to identify 1) how social interactions and communication approaches between agents are simulated, and 2) what key variables related to evacuation are addressed in these models. We searched Web of Science and ScienceDirect to identify articles that simulated information exchange between agents during evacuations, and social behaviour during evacuations. From the final 70 included articles, we categorised eight types of social interaction that increased in social complexity from collision avoidance to social influence based on strength of social connections with other agents. In the 17 models which simulated communication, we categorised four ways that agents communicate information: spatially through information trails or radii around agents, via social networks and via external communication. Finally, the variables either manipulated or measured in the models were categorised into the following groups: environmental condition, personal attributes of the agents, procedure, and source of information. We discuss promising directions for agent-based evacuation models to capture the effects of communication and group dynamics on evacuee behaviour. Moreover, we demonstrate how communication and group dynamics may impact the variables commonly used in agent-based evacuation models.Comment: Pre-print submitted to Safety Science special issue following the 2023 Pedestrian and Evacuation Dynamics conferenc