On Identifying Disaster-Related Tweets: Matching-based or Learning-based?

Social media such as tweets are emerging as platforms contributing to situational awareness during disasters. Information shared on Twitter by both affected population (e.g., requesting assistance, warning) and those outside the impact zone (e.g., providing assistance) would help first responders, decision makers, and the public to understand the situation first-hand. Effective use of such information requires timely selection and analysis of tweets that are relevant to a particular disaster. Even though abundant tweets are promising as a data source, it is challenging to automatically identify relevant messages since tweet are short and unstructured, resulting to unsatisfactory classification performance of conventional learning-based approaches. Thus, we propose a simple yet effective algorithm to identify relevant messages based on matching keywords and hashtags, and provide a comparison between matching-based and learning-based approaches. To evaluate the two approaches, we put them into a framework specifically proposed for analyzing disaster-related tweets. Analysis results on eleven datasets with various disaster types show that our technique provides relevant tweets of higher quality and more interpretable results of sentiment analysis tasks when compared to learning approach

A deep multi-modal neural network for informative Twitter content classification during emergencies

YesPeople start posting tweets containing texts, images, and videos as soon as a disaster hits an area. The analysis of these disaster-related tweet texts, images, and videos can help humanitarian response organizations in better decision-making and prioritizing their tasks. Finding the informative contents which can help in decision making out of the massive volume of Twitter content is a difficult task and require a system to filter out the informative contents. In this paper, we present a multi-modal approach to identify disaster-related informative content from the Twitter streams using text and images together. Our approach is based on long-short-term-memory (LSTM) and VGG-16 networks that show significant improvement in the performance, as evident from the validation result on seven different disaster-related datasets. The range of F1-score varied from 0.74 to 0.93 when tweet texts and images used together, whereas, in the case of only tweet text, it varies from 0.61 to 0.92. From this result, it is evident that the proposed multi-modal system is performing significantly well in identifying disaster-related informative social media contents

Participatory Epidemiology: Use of Mobile Phones for Community-Based Health Reporting

Clark Freifeld and colleagues discuss mobile applications, including their own smartphone application, that show promise for health monitoring and information sharing

Identifying Purpose Behind Electoral Tweets

Tweets pertaining to a single event, such as a national election, can number in the hundreds of millions. Automatically analyzing them is beneficial in many downstream natural language applications such as question answering and summarization. In this paper, we propose a new task: identifying the purpose behind electoral tweets--why do people post election-oriented tweets? We show that identifying purpose is correlated with the related phenomenon of sentiment and emotion detection, but yet significantly different. Detecting purpose has a number of applications including detecting the mood of the electorate, estimating the popularity of policies, identifying key issues of contention, and predicting the course of events. We create a large dataset of electoral tweets and annotate a few thousand tweets for purpose. We develop a system that automatically classifies electoral tweets as per their purpose, obtaining an accuracy of 43.56% on an 11-class task and an accuracy of 73.91% on a 3-class task (both accuracies well above the most-frequent-class baseline). Finally, we show that resources developed for emotion detection are also helpful for detecting purpose

Crisis Communication Patterns in Social Media during Hurricane Sandy

Hurricane Sandy was one of the deadliest and costliest of hurricanes over the past few decades. Many states experienced significant power outage, however many people used social media to communicate while having limited or no access to traditional information sources. In this study, we explored the evolution of various communication patterns using machine learning techniques and determined user concerns that emerged over the course of Hurricane Sandy. The original data included ~52M tweets coming from ~13M users between October 14, 2012 and November 12, 2012. We run topic model on ~763K tweets from top 4,029 most frequent users who tweeted about Sandy at least 100 times. We identified 250 well-defined communication patterns based on perplexity. Conversations of most frequent and relevant users indicate the evolution of numerous storm-phase (warning, response, and recovery) specific topics. People were also concerned about storm location and time, media coverage, and activities of political leaders and celebrities. We also present each relevant keyword that contributed to one particular pattern of user concerns. Such keywords would be particularly meaningful in targeted information spreading and effective crisis communication in similar major disasters. Each of these words can also be helpful for efficient hash-tagging to reach target audience as needed via social media. The pattern recognition approach of this study can be used in identifying real time user needs in future crises

Combining Big Social Media Data and FCA for Crisis Response

The use of social media is now prevalent in all aspects of society. Each and every major news event is accompanied by a stream of real-time social media posts, creating a vast and ever changing data supply - a hallmark of big data. The aim of the ATHENA project is to turn this stream of information into a vital resource for the public and first responders during a crisis. ATHENA recognizes that citizens are currently under-utilized in crises and that they are often willing to engage in the response effort. Social media provides a robust platform for this interaction. Due to the volume and fast paced nature of the incoming data streams, the challenges for ATHENA system are how to integrate and process this data and then how to transform it into intelligence to be used by law enforcement agencies and the public alike. This paper introduces potential applications within the ATHENA project, in particular, those based on a technique known as formal concept analysis