An Integrated Approach to Developing Technical Communication Skills in Engineering Students

The Project to Integrate Technical Communication Habits (PITCH) is being implemented across seven engineering and computer science undergraduate programs. The overarching goal of PITCH is to develop written, oral and visual communication skills and professional habits in engineering students. PITCH activities begin in the very first semester and are reinforced and extended through all four years of each program. Senior design becomes the culminating experience in which students demonstrate the skills and habits acquired through PITCH courses. Student outcomes for the project were established based on an extensive survey of employers, alumni and faculty. Communication instruments include technical memoranda, poster presentations, oral presentations, laboratory reports, proposals, and senior design reports. In addition to text elements, the use of tables and graphics also are addressed. Advice tables, annotated sample assignments and grading rubrics are being developed for each instrument to assist students in their work and facilitate consistency in instruction and assessment across multiple instructors teaching different course sections. Within each of the seven programs, specific courses within all four years are targeted for implementation and assessment of technical communication skills. Roadmaps showing the target courses, and the instruments deployed and outcomes to be learned in each course are made available to students in each program. The different communication products are distributed across courses as appropriate, and the skills are developed at deeper and deeper levels as students progress through the years. Two critical and distinctive features of the project are that technical communication skills are fully integrated into the content of regular engineering courses and are taught by regular engineering faculty. These features will make PITCH sustainable over the longer term. In the first year of the project, 16 engineering and computer science faculty were trained by an external consultant through summer workshops to deliver and assess the technical communication instruments in their courses. All PITCH assignments submitted by students are being archived and will be used in a longitudinal assessment of the effectiveness of the project as the first cohort of students who started in fall 2012 near graduation. PITCH is funded by the Davis Educational Foundation and is designed to be self-sustaining after the three-year period of grant support. This paper describes the approach used, lists the PITCH student outcomes, and provides examples of the PITCH roadmaps, as well as the resources provided to students and faculty

Preliminary Assessment of and Lessons Learned in PITCH: an Integrated Approach to Developing Technical Communication Skills in Engineers

The Project to Integrate Technical Communication Habits (PITCH) has been implemented across seven engineering and computer science undergraduate programs starting in fall 2012. The overarching goal of PITCH is to develop written, oral and visual communication skills and professional habits in engineering students. PITCH activities begin in the very first semester and are reinforced and extended through all four years of each program. After three years of progressively more extensive development and deployment, a preliminary assessment of student writing over their first three years in programs was performed. In May 2016 the first cohort of students will have completed the entire sequence of PITCH courses, including senior design. PITCH was designed to include technical memoranda, poster presentations, oral presentations, laboratory reports, proposals, and senior design reports. In addition to text elements, the use of tables and graphics also were addressed. These technical communication products are integrated into specific foundational courses common to several programs, as well as higher-level courses unique to each program. Engineering faculty teaching these courses were progressively trained through workshops conducted over three summers, so in the early years not all instructors teaching these courses had been fully trained. A random sample of students from four programs was selected for the assessment. These students had taken freshman through junior courses with trained instructors, and the assessment was performed based on the PITCH writing assignments they submitted in four courses. Four faculty members and an external consultant involved in the development and deployment of PITCH performed the assessment. Each writing assignment was evaluated through use of a common rubric to see how well students achieved the overall PITCH learning outcomes. The evaluations were done in a series of collective settings with all five evaluators present and each writing assignment was assessed. Student progress through the four courses spanning the first three years of PITCH is quantified and the results are discussed. Also discussed are pedagogical and administrative lessons learned during development and implementation of PITCH to date. PITCH is supported by a grant from the Davis Educational Foundation

Challenges to Developing Professional Skills in Undergraduate Chemical Engineers at a Minority Serving University

Undergraduate engineering students at a minority serving institution present unique challenges for professional skill development. Students in the Chemical Process Design II and III course sequence in chemical engineering at Texas A&M University-Kingsville are introduced repeatedly to the importance of communication skills, and the topics of professional engineering licensure and life-long learning. A fraction of these students have English as their second language, and development of oral and written communication skills to the level of fluency expected of engineers in the United States is challenging. The students are tested in their oral communication skills through delivery of six group-format project presentations in the two course sequence. The course sequence also requires significant written communication exercises, particularly in the second course which is a writing intensive course. The overall performance of those students with English as a second language is reasonably strong once the instructor’s grading expectations are realized and the students avail themselves of outside assistance, such as provided by the University Writing Center. The undergraduate student’s development of a sense of the importance of life-long learning is also challenging for the instructor to instill. An open-ended technical problem requiring solution as part of a senior design project is an opportunity for the instructor to use coaching methods to guide students to their own independent solution, thus reinforcing self-learning outside of the instructor-led paradigm. Instilling an interest for professional registration is also difficult to accomplish, in particular because the fraction of chemical engineers that become registered in their career is far less than in other engineering disciplines such as civil engineering. The approaches used to accomplish instruction of these important professional skills at a minority-serving institution are presented.Cockrell School of Engineerin

A review of literature on communication skills development (CSD) in the engineering curriculum

Engineering education has expanded recently to include emphasis on the development of some very specific non-technical attributes that match a strong technical base to produce well-rounded engineering graduates who are flexible and adaptable to suit the constantly developing and changing requirements of the workplace. These non technical skills include communication skills, the ability to function in teams, knowledge of societal and contemporary issues, development of global perspective, and ethics awareness. A great importance of these abilities to engineering education has emerged over the last decade even within the international and local scene. Within the Malaysian context, the Engineering Accreditation Council’s (EAC) Engineering Program Accreditation Manual(BEM, 2007) , outlines ten learning outcomes that encompasses both the technical and non technical skills which are considered essential for graduating engineers. Similarly, the Accreditation Board of Engineering and Technology (ABET) Criterion 3 (ABET, 2000), outlines eleven criterion which targeted many of these as essential program outcomes in order for engineering programs to be accredited and which are seen as critical for the success in the twenty first century. Communication skills development(CSD) is one of the outcomes required by an undergraduate engineering program in the Engineering Accreditation Council (EAC) for Institutions of Higher Learning (IHL) in Malaysia as well as in the ABET Engineering Criteria 2000 (ABET, 2000). CSD is essential for an engineer who aspires to carry out his/her professional practice in the global arena and especially in the English language. With an increasingly global economy, the Malaysian education system must produce graduates who can communicate effectively in English. Otherwise, it would lose one of its vital selling points for foreign investors to ensure that skilled labor force are sufficient to support internationally competitive commerce and industry and to provide individuals with opportunities to optimize their potentials (Muhammad Rashid bin Rajuddin, 2006; Riemer, 2002)

Maximising the potential of ICT to provide authentic summative assessment opportunities

This paper reports on elements of a study that was conducted in Western Australia to explore the potential of various forms of digitally based external assessments for senior secondary school courses. One problem that needed addressing was how to provide students with authentic assessment opportunities, particularly in subjects in which performance is an integral component. Traditionally, assessment in many of these subjects was by way of a three-hour paper examination. This established a dichotomy for teachers in which the pedagogy of the subject was very different from the method of assessment. In wanting to maximise their student’s potential for success, many teachers taught to the examination, consequently sacrificing a practical performance approach to the subject for a more theoretical form of delivery

Motivating Technical Writing through Study of the Environment

Today’s engineers must be more than just technically competent. To be successful in our increasingly global economy in which teamwork and interdisciplinary interaction are the norm, engineers must have excellent communication skills. In recognition of industry needs, the San José State University College of Engineering redesigned its technical communication course to ensure that students graduate with writing and speaking skills that will transfer readily to their career needs and the global arena. The course aims to motivate students through exploring topics that are meaningful to them and using communication formats that they will see in the workplace. Combing technical communication with study of the environment broadens the course to meet multiple ABET outcomes. This paper describes the course goals, organization, management, selected assignments, and assessment. Assessment data indicate that at the end of the semester students, on average, have gained between 0.8 and 1.1 points on a 12-point evaluation rubric, and have gained an appreciation of the unique characteristics of and need for technical writing

Lancaster and Morecambe College: report from the Inspectorate (FEFC inspection report; 74/94 and 57/99)

The Further Education Funding Council has a legal duty to make sure further education in England is properly assessed. The FEFC’s inspectorate inspects and reports on each college of further education according to a four-year cycle. This record comprises the reports for periods 1994 and 1998-99