A Comparative Usability Study of Two-Factor Authentication

Two-factor authentication (2F) aims to enhance resilience of password-based authentication by requiring users to provide an additional authentication factor, e.g., a code generated by a security token. However, it also introduces non-negligible costs for service providers and requires users to carry out additional actions during the authentication process. In this paper, we present an exploratory comparative study of the usability of 2F technologies. First, we conduct a pre-study interview to identify popular technologies as well as contexts and motivations in which they are used. We then present the results of a quantitative study based on a survey completed by 219 Mechanical Turk users, aiming to measure the usability of three popular 2F solutions: codes generated by security tokens, one-time PINs received via email or SMS, and dedicated smartphone apps (e.g., Google Authenticator). We record contexts and motivations, and study their impact on perceived usability. We find that 2F technologies are overall perceived as usable, regardless of motivation and/or context of use. We also present an exploratory factor analysis, highlighting that three metrics -- ease-of-use, required cognitive efforts, and trustworthiness -- are enough to capture key factors affecting 2F usability.Comment: A preliminary version of this paper appears in USEC 201

Data Innovation for International Development: An overview of natural language processing for qualitative data analysis

Availability, collection and access to quantitative data, as well as its limitations, often make qualitative data the resource upon which development programs heavily rely. Both traditional interview data and social media analysis can provide rich contextual information and are essential for research, appraisal, monitoring and evaluation. These data may be difficult to process and analyze both systematically and at scale. This, in turn, limits the ability of timely data driven decision-making which is essential in fast evolving complex social systems. In this paper, we discuss the potential of using natural language processing to systematize analysis of qualitative data, and to inform quick decision-making in the development context. We illustrate this with interview data generated in a format of micro-narratives for the UNDP Fragments of Impact project

Natural Language Generation and Fuzzy Sets : An Exploratory Study on Geographical Referring Expression Generation

This work was supported by the Spanish Ministry for Economy and Competitiveness (grant TIN2014-56633-C3-1-R) and by the European Regional Development Fund (ERDF/FEDER) and the Galician Ministry of Education (grants GRC2014/030 and CN2012/151). Alejandro Ramos-Soto is supported by the Spanish Ministry for Economy and Competitiveness (FPI Fellowship Program) under grant BES-2012-051878.Postprin

Searching Data: A Review of Observational Data Retrieval Practices in Selected Disciplines

A cross-disciplinary examination of the user behaviours involved in seeking and evaluating data is surprisingly absent from the research data discussion. This review explores the data retrieval literature to identify commonalities in how users search for and evaluate observational research data. Two analytical frameworks rooted in information retrieval and science technology studies are used to identify key similarities in practices as a first step toward developing a model describing data retrieval

An exploratory study to design an adaptive hypermedia system for online-advertisement

The revolutionary world of the World Wide Web has created an open space for a multitude of fields to develop and propagate. One of these major fields is advertisement. Online advertisement has become one of the main activities conducted on the web, heavily supported by the industry. Importantly, it is one of the main contributors to any businesses’ income. However, consumers usually ignore the great majority of adverts online. This research paper studies the field of online advertisement, by conducting an exploratory study to understand end users’ needs for targeted online advertisement using adaptive hypermedia techniques. Additionally, we explore social networks, one of the booming phenomena of the web, to enhance the appropriateness of the advertising to the users. The main current outcome of this research is that end users are interested in personalised advertisement that tackles their needs and that they believe that the use of social networks and social actions help in the contextualisation of advertisement

The memory space: Exploring future uses of Web 2.0 and mobile internet through design interventions.

The QuVis Quantum Mechanics Visualization project aims to address challenges of quantum mechanics instruction through the development of interactive simulations for the learning and teaching of quantum mechanics. In this article, we describe evaluation of simulations focusing on two-level systems developed as part of the Institute of Physics Quantum Physics resources. Simulations are research-based and have been iteratively refined using student feedback in individual observation sessions and in-class trials. We give evidence that these simulations are helping students learn quantum mechanics concepts at both the introductory and advanced undergraduate level, and that students perceive simulations to be beneficial to their learning.Comment: 15 pages, 5 figures, 1 table; accepted for publication in the American Journal of Physic