Knowledge dependencies in fuzzy information systems evaluation

Experience and research within the field of Information Systems Evaluation (ISE), has traditionally centered on providing tools and techniques for investment justification and appraisal, based upon explicit knowledge which encodes financial and other direct situational factors (such as accounting, costing and risk metrics). However, such approaches tend not to include additional causal interdependencies that are based upon tacit knowledge and are inherent within such a decision-making task. The authors show the results of applying a cognitive mapping approach, in the guise of a Fuzzy Cognitive Mapping (FCM) simulation, i.e. Fuzzy Information Systems Evaluation (F-ISE), in order to highlight the usefulness of applying such a technique. The authors highlight those contingent and necessary knowledge dependencies, in an exploratory sense, which relate to the investment appraisal decision-making task, in terms of the interplay between tacit and explicit knowledge, in this regard

Evolution of Technological Capabilities: A study of Indian products based Telecom start-up firms

New technology based start-ups play a very important role in developing the economy of a country. However, product based B2B start-ups in India are rare and existing ones have to undergo several challenges in commercializing. Present study explores the evolution of technological capabilities that enable commercialization among such early stage start-ups by adopting a multiple case based (four independent start-ups) inductive methodology with Indian telecom start-ups as the context. We have identified architectural design, algorithmic implementation and product adaptation as components of technological capability of such start-ups. We explore the link between knowledge acquisition, telecom specific knowledge and capability evolution in present work in a regulated and knowledge intensive context. Finally, we put forth a three stage framework mapping the evolution of technological capabilities among telecom start-ups, as well as identify regulatory bodies, standard making bodies and social network as facilitators in the capability evolution process.

nD modelling: Industry uptake considerations

Purpose – The purpose of this paper is to identify the key enablers and obstacles to the effective adoption and use of nD modelling technology. Design/methodology/approach – This paper explores the feasibility of industry absorbing and diffusing nD modelling technology by considering key technology transfer issues; namely, organisational direction, inter-organisational networks and the knowledge characteristics of technology. Findings from semi-structured interviews around a diagnostic technology transfer framework are used to offer implications for theory and practice. Findings – The results from 15 survey interviews indicate that construction professionals appreciate the potential significant benefits of nD modelling technology, but at present, nD modelling technology is seen as too embryonic; too far removed from construction firms' “comfort zones”; requiring too much investment; and, containing too many risks. Originality/value – The paper stresses that the challenge for nD modelling technology, along with any new technology, is to shift from its “technology push” emphasis, to a more balanced “market orientated” stance, which allows the technology to be shaped by both strategic design concerns, and day-to-day operational needs. If this trajectory is pursued, nD modelling technology could have a positive future

Exploring the issues in knowledge management

This paper introduces a general, formal treatment of dynamic constraints, i.e., constraints on the state changes that are allowed in a given state space. Such dynamic constraints can be seen as representations of "real world" constraints in a managerial context. The notions of transition, reversible and irreversible transition, and transition relation will be introduced. The link with Kripke models (for modal logics) is also made explicit. Several (subtle) examples of dynamic constraints will be given. Some important classes of dynamic constraints in a database context will be identified, e.g. various forms of cumulativity, non-decreasing values, constraints on initial and final values, life cycles, changing life cycles, and transition and constant dependencies. Several properties of these dependencies will be treated. For instance, it turns out that functional dependencies can be considered as "degenerated" transition dependencies. Also, the distinction between primary keys and alternate keys is reexamined, from a dynamic point of view.

Knowledge discovery for moderating collaborative projects

In today's global market environment, enterprises are increasingly turning towards collaboration in projects to leverage their resources, skills and expertise, and simultaneously address the challenges posed in diverse and competitive markets. Moderators, which are knowledge based systems have successfully been used to support collaborative teams by raising awareness of problems or conflicts. However, the functioning of a moderator is limited to the knowledge it has about the team members. Knowledge acquisition, learning and updating of knowledge are the major challenges for a Moderator's implementation. To address these challenges a Knowledge discOvery And daTa minINg inteGrated (KOATING) framework is presented for Moderators to enable them to continuously learn from the operational databases of the company and semi-automatically update the corresponding expert module. The architecture for the Universal Knowledge Moderator (UKM) shows how the existing moderators can be extended to support global manufacturing. A method for designing and developing the knowledge acquisition module of the Moderator for manual and semi-automatic update of knowledge is documented using the Unified Modelling Language (UML). UML has been used to explore the static structure and dynamic behaviour, and describe the system analysis, system design and system development aspects of the proposed KOATING framework. The proof of design has been presented using a case study for a collaborative project in the form of construction project supply chain. It has been shown that Moderators can "learn" by extracting various kinds of knowledge from Post Project Reports (PPRs) using different types of text mining techniques. Furthermore, it also proposed that the knowledge discovery integrated moderators can be used to support and enhance collaboration by identifying appropriate business opportunities and identifying corresponding partners for creation of a virtual organization. A case study is presented in the context of a UK based SME. Finally, this thesis concludes by summarizing the thesis, outlining its novelties and contributions, and recommending future research

An Exploration into Technological Capabilities among early stage Indian product based Telecom start-ups

New technology based start-ups play a very important role in developing the economy of a country. In India, telecom sector has seen unprecedented growth over the last decade and this has led to emergence of several telecom related start-ups. However, product based B2B start-ups are rare and existing ones have to undergo several challenges in commercializing. Surprisingly not much research work has been undertaken in identifying capabilities among early stage start-ups although the early phase represents a very crucial phase for product based firms and has been known to determine the success or failure for start-ups. Present study explores the technological capabilities that enable commercialization among such early stage start-ups by adopting a multiple case (four independent cases) based inductive methodology with Indian telecom start-ups as the context. We have identified architectural design, algorithmic implementation and product adaptation as components of technological capability of such start-ups. We further drill in to each of the sub-components of the technological capabilities to unearth their antecedents and peculiarities in telecom product company context. As a result we also present a classification scheme for studying the product architecture in the telecom context. We analyze and point out differences in technological capability among telecom start-ups vis-�-vis established firms in the sector .

Sistemas de informação na indústria 4.0 : mecanismos de apoio à transferência de dados para conhecimento em ambientes Lean

The paradigm that presently emerges in the organizational context, known as Industry 4.0 (I4.0) or Fourth Industrial Revolution, promises to bring principles of connectivity and flexibility to the companies that embrace it. Industry 4.0 enhances the efficiency in adapting in real time to the customers’ requirements, through the establishment of an intelligent shop floor capable of answering in a flexible and customized way to market changes. However, during the last three decades, it is known that the adoption of the Lean philosophy was absorbed by the industrial environment, with results that proved to be exuberant, considering the simplicity of the tools. In this way, the I4.0 implementation must be prepared to preserve the existing manufacturing systems, proceeding, whenever possible, to upgrade them on a Lean excellence basis. It is said that information systems will be decisive in the foundation of the I4.0 paradigm. Of these, MES systems, with greater connection to the shop floor, will tend to be aligned with existing practices, contributing, through their connectivity, to the introduction of knowledge management practices and data visualization mechanisms. In the specification and architecture phase of these systems, understanding the processes will be crucial. Thus, their documentation is an organizational pillar, with BPMN and UML being able to guide it. However, and in addition to its usefulness in the processes’ mapping, BPMN is also likely to be applied in capturing tacit knowledge, which can be a foundation for the constitution of knowledge repositories, impacting organizational excellence. It is in this context that the present work is implanted, aiming at the creation of guidelines and mechanisms that facilitate the implementation of I4.0 strategies in Lean industrial environments. The adopted methodology first went through an exhaustive literature review, in order to find possible bilateral effects between I4.0 technologies and lean tools. Then, the development of some applications aligned with the I4.0 paradigm, as a technological engine, and the Lean philosophy, as a tool for eliminating waste and / or creating value, was contemplated. From the various development experiences in an industrial context and considering the evidence reported in the literature, this study proposes a Lean 4.0 framework oriented to the shop floor.O paradigma que atualmente emerge no contexto organizacional, conhecido como Indústria 4.0 (I4.0) ou Quarta Revolução Industrial, promete trazer princípios de conectividade e flexibilidade às empresas que a adotam. A Indústria 4.0 potencia a eficácia no ajuste em tempo real aos requisitos dos clientes, através da constituição de um chão de fábrica inteligente e capaz de responder de forma flexível e customizada às mudanças do mercado. Contudo, durante as últimas três décadas, sabe-se que a adoção da filosofia Lean foi absorvida pelo meio industrial, com resultados que se demonstraram exuberantes, tendo em conta a simplicidade das ferramentas. Deste modo, a implementação I4.0 deve ser feita no sentido da preservação dos sistemas de manufatura já existentes, procedendo, desde que possível, ao seu upgrade numa base de excelência Lean. Conta-se que os sistemas de informação serão decisivos na fundação do paradigma I4.0. Destes, os sistemas MES, com maior conexão ao chão de fábrica, tenderão a ser alinhados com as práticas já existentes, contribuindo, através da sua conectividade, para a introdução de práticas de gestão do conhecimento e mecanismos de visualização de dados. Na fase de especificação e arquitetura destes sistemas, o entendimento dos processos será crucial. Assim, a documentação dos mesmos é um pilar organizacional, estando o BPMN e a UML capazes de a orientar. Porém, e a somar à sua utilidade na ilustração de processos, o BPMN está igualmente passível de ser aplicado na captação de conhecimento tácito, o que por si pode ser uma base para a constituição de repositórios de conhecimento, contribuindo para a excelência organizacional. É neste contexto que o presente trabalho se insere, tendo como objetivo a criação de linhas orientadoras e mecanismos que facilitem a implementação de estratégias I4.0 em ambientes industriais Lean. A metodologia adotada passou, primeiramente, por uma exaustiva revisão da literatura, por forma a encontrar possíveis efeitos bilaterais entre tecnologias I4.0 e ferramentas lean. De seguida, contemplou-se o desenvolvimento de alguns aplicativos alinhados ao paradigma I4.0, enquanto motor tecnológico, e à filosofia Lean, enquanto ferramenta de eliminação de desperdícios e/ou criação de valor. Das diversas experiências de desenvolvimento em contexto industrial e considerando as evidências reportadas na literatura o presente estudo propõe uma framework Lean 4.0 orientado ao chão de fábrica.Mestrado em Engenharia e Gestão Industria

Knowledge diffusion at a major central European automotive supplier

Diffusion of knowledge is a topic approached by modern economy to reach and sustain competitive advantage. As the environment is more uncertain, it is essential organisations learn to deal with new environmental changes as a consequence of Industry 4.0. The purpose of this project is to assess the adequacy of valuable knowledge diffusion in organisations during the implementation of Industry 4.0 principles and technologies. This diffusion is implemented in automotive businesses reaching an improvement of communication and production processes and consequently the productivity. This project establishes a case study, was adopted by an automotive industry Group focusing in promotion of knowledge diffusion and Industry 4.0 implementation among various stakeholders of the same company. The processes were analysed using observation, unstructured interviews and focus groups. The proposed challenge was to study how to apply Industry 4.0 to improve relevant knowledge sharing processes within the company. Regarding the needs and challenges identified, the best approach was to develop a communication channel which aligns the knowledge between all stakeholders. To link the two departments, recognize the value of an invention and achieve an innovation, some improvements were suggested and a new mean of communication was developed. The created product have not already been implemented due to time required, stakeholders busy schedule and R&D work dependability. With the proposed solution, the company will overcome the identified communication challenge and reduce the loss of important knowledge to maintain their progress.A difusão do conhecimento é um dos tópicos mais abordados pela economia moderna para alcançar e sustentar a vantagem competitiva. Como o ambiente empresarial é mais instável é fundamental que as organizações aprendam a lidar com as novas mudanças ambientais introduzidas pela Indústria 4.0. O objetivo deste projeto é avaliar no sponsor a adequação da difusão do seu conhecimento mais valioso na implementação dos princípios e tecnologias da Indústria 4.0. Esta difusão é implementada para melhorar os processos de comunicação e produção de forma a melhorar a sua produtividade no setor automóvel. Este projeto constitui um caso de estudo que foi abordado por um grupo da indústria automóvel para promover a difusão do conhecimento, melhorar processos de partilha de conhecimentos relevantes e a implementação da Indústria 4.0 entre os diversos stakeholders da empresa. Os processos foram analisados e os dados recolhidos por observação, entrevistas nãoestruturadas e focus groups. Em relação aos desafios identificados, a abordagem escolhida foi desenvolver um canal de comunicação para alinhar o conhecimento entre todas as partes interessadas. Para ligar os dois departamentos, reconhecer o valor de uma invenção e para alcançar uma inovação foram sugeridas algumas melhorias e desenvolvido um novo meio de comunicação. A implementação do produto ainda não foi realizada devido à sua duração, à agenda ocupada dos stakeholders e à dependência do trabalho resultante da P&D. Com a solução proposta, a empresa conseguirá ultrapassar o desafio de comunicação identificado e reduzirá as perdas de conhecimentos importantes para manter a sua evolução