2 research outputs found
Shortest Route at Dynamic Location with Node Combination-Dijkstra Algorithm
Abstractā Online transportation has become a basic
requirement of the general public in support of all activities to go
to work, school or vacation to the sights. Public transportation
services compete to provide the best service so that consumers
feel comfortable using the services offered, so that all activities
are noticed, one of them is the search for the shortest route in
picking the buyer or delivering to the destination. Node
Combination method can minimize memory usage and this
methode is more optimal when compared to A* and Ant Colony
in the shortest route search like Dijkstra algorithm, but canāt
store the history node that has been passed. Therefore, using
node combination algorithm is very good in searching the
shortest distance is not the shortest route. This paper is
structured to modify the node combination algorithm to solve the
problem of finding the shortest route at the dynamic location
obtained from the transport fleet by displaying the nodes that
have the shortest distance and will be implemented in the
geographic information system in the form of map to facilitate
the use of the system.
Keywordsā Shortest Path, Algorithm Dijkstra, Node
Combination, Dynamic Location (key words
Factors Influencing Customer Satisfaction towards E-shopping in Malaysia
Online shopping or e-shopping has changed the world of business and quite a few people have
decided to work with these features. What their primary concerns precisely and the responses from
the globalisation are the competency of incorporation while doing their businesses. E-shopping has
also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce
industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction
while operating in the e-retailing environment. It is very important that customers are satisfied with
the website, or else, they would not return. Therefore, a crucial fact to look into is that companies
must ensure that their customers are satisfied with their purchases that are really essential from the ecommerceās
point of view. With is in mind, this study aimed at investigating customer satisfaction
towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students
randomly selected from various public and private universities located within Klang valley area.
Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for
further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer
satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust,
design of the website, online security and e-service quality. Finally, recommendations and future
study direction is provided.
Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia