bump2bump: Designing and Evaluating Technology to Promote Maternal Wellbeing in the Transition to Motherhood

The notion of wellbeing is synonymous with feeling competent, supported and satisfied with one’s life. Understanding how to sustain one’s own wellbeing is important at times of significant life change. The transition to motherhood is characterised by major emotional and physiological changes, which can impact on maternal subjective wellbeing and affect pregnancy outcomes. While Human Computer Interaction (HCI) has begun to address some of the challenges in the prevention and treatment of affective disorders in vulnerable perinatal groups, approaches that promote holistic maternal wellbeing in the low-risk majority have received less attention. This thesis draws on the multidisciplinary legacy of digital intervention development, utilising best practice from eHealth and HCI. Six studies using quantitative and qualitative methods were conducted. Study 1 was a systematic, interdisciplinary literature review, which proposed an integrated framework of factors involved in the successful development and evaluation of digital perinatal wellbeing resources. Study 2 used qualitative methods to explore the contextualised usage of digital resources by perinatal women. Studies 3, 4 and 5 involved the iterative development and formative evaluation of a prototype (bump2bump). Study 6 used mixed methods to explore the longitudinal, in-the-wild usage of bump2bump by a group of women as they became mothers. This thesis contributes to current discourse in HCI on how technology might be used positively and presents recommendations regarding the development and use of digital resources in first time pregnancy. Digital resources are increasingly relied upon when community services are lacking, and usage of such resources is particularly nuanced at the transition to motherhood. Design features that support users’ trust in content, facilitate face-to-face interaction with local similar others, and provide brief, practical information were found to be most important in meeting user needs. These findings can be used to inform the development and evaluation of digital perinatal wellbeing resources

An Inclusive Approach To Cooperative Evaluation Of Web User Interfaces

Accessibility has been one of the major challenges for interface design of Web applications nowadays, especially those involving e-government and e-learning. In this paper we present an inclusive and participatory approach to the Cooperative Evaluation of user interfaces. It was carried out with an interdisciplinary research group that aims to include students with disabilities in the university campus and academic life. HCI specialists and non-specialists, with and without visual disabilities, participated as users and observers during the evaluation of a Web site designed to be one of the communication channels between the group and the University community. This paper shows the benefits and the challenges of considering the differences among stakeholders in an inclusive and participatory approach, when designing for accessibility within the Universal Design paradigm.HCI6570Bergman, E., Johnson, E., Towards Accessible Human-Computer Interaction (1995) Advances in Human-Computer Interaction, , Nielsen, J. (ed.), Ablex PublishingBevan, N., Quality in use for all (2001) User Interfaces for All: Concepts, Methods, and Tools, , Stephanidis, C (ed.), Lawrence ErlbaumConnell, B.R., Jones, M., Mace, R., (1997) The Principles of Universal Design, , http://www.design.ncsu.edu:8120/cud/, Version 2.0. Raleigh. Retrieved April 2005, from TheGraupp, H., Gladstone, K., Rundle, C., Accessibility, Usability and Cognitive Considerations in Evaluating Systems with Users who are Blind (2003) Universal Access in HCI: Inclusive Design in Information Society, 4, pp. 1280-1284. , Stephanidis, C. (ed.), Crete, 22-27, Lawrence Erlbaum AssociatesISO 9241-11 Ergonomic requirements for office work with visual display terminals - Part 11 (1998) Guide on Usability, , ISOLiu, K., (2000) Semiotics in Information Systems Engineering, 218p. , Cambridge University Press, CambridgeMantoan, M.T.E., Baranauskas, M.C.C., Melo, A.M., (2005) Todos Nós, , http://www.todosnos.unicamp.br/, (n.d). Retrieved July , from State University of Campinas networkMonk, A., Wright, P., Haber, J., Davenport, L., Apendix 1 - Cooperative Evaluation: A run-time guide (1993) Improving Your Human-computer Interface: A Practical Technique, , Prentice-HallMüller, M.J., Haslwanter, J.H., Dayton, T., Participatory Practices in the Software Lifecycle (1997) Handbook of Human-Computer Interaction, pp. 255-297. , Helander, Martin G.Landauer, Thomas K.Prabhu, Prasad V (eds.), 2nd edition, ElsevierTheofanos, M., Redish, J., Bridging the gap: Between accessibility and usability (2003) Interactions, 10 (6), pp. 38-51. , New York, ACM Press(2005) Web Accessibility Initiative, , http://www.w3.org/WAI/, W3C, Retrieved April 2005, from Web sit

AN INCLUSIVE APPROACH TO COOPERATIVE EVALUATION OF WEB USER INTERFACES

Abstract: Accessibility has been one of the major challenges for interface design of Web applications nowadays, especially those involving e-government and e-learning. In this paper we present an inclusive and participatory approach to the Cooperative Evaluation of user interfaces. It was carried out with an interdisciplinary research group that aims to include students with disabilities in the university campus and academic life. HCI specialists and non-specialists, with and without visual disabilities, participated as users and observers during the evaluation of a Web site designed to be one of the communication channels between the group and the University community. This paper shows the benefits and the challenges of considering the differences among stakeholders in an inclusive and participatory approach, when designing for accessibility within the Universal Design paradigm.

Facing The Digital Divide In A Participatory Way - An Exploratory Study

One of Brazilian's grand challenges in computer science research concerns a "Participative and universal access to knowledge for the Brazilian citizen". In order to develop design solutions to address this challenge, we first need to understand these citizen's abilities and the context in which they are immersed. For that, we have been conducting practices actively involving a group of representatives of the diversity of users we have in the population. This paper presents the first results of this investigation, pointing out some lessons learned so far regarding the relationship they have with Information and Communication Technology (ICT) and how they make sense of different models of interaction to accomplish a simple task related to the exercise of citizenship. Among other findings, we were able to notice how their previous experience reflects on their behavior and the benefits of using an avatar in future systems. © 2008 Springer Science+Business Media, LLC.272143154(2006) Anatel, , http://www.anatel.gov.br, Accessed 12 Feb 2008Casa Brasil, , http://www.casabrasil.gov.br, Accessed 12 Feb 2008Chand, A., Anind, K.D., Jadoo - a paper user interface for users unfamiliar with computers (2006) CHI, , MontréalDrucker, P., Sociedade Pós-Capitalista. Pioneira, São Paulo (1993) Translated from the original, , The Post-Capitalist SocietyEiriksdottir, E., Nees, M., Lindsay, J., Stanley, R., User Preferences for Auditory Device-driven Menu Navigation (2006) Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting(2005), http://www.ibge.gov.br/home, Accessed 12 Feb 2008The Next Steps (2006) In Development Gateway Special Report, , http://topics.developmentgateway.org/special/informationsociety/index.do, Information Society:, Available at, Accessed 12 FebJamet, E., Le Bohec, O., The effect of redundant text in multimedia instruction (2007) Contemporary Education Psychology, 32 (4). , ElsevierKensing, F., Blomberg, J., (2004) Participatory Design: Issues and Concerns. In CSCW, , Springer, NeatherlandsLanzara, G.F. The Design Process: Frames, Metaphors and Games. In Briefs, U. & Ciborra, C. & Schneider, L.: Systems Design For, With and By the User. North-Holland Publishing Company, Amsterdam (1983)Leahy, W., Chandler, P., Sweller, J., When Auditory Presentations Should and Should not be a Component of Multimedia Instruction (2003) Applied Cognitive PsychologyMarcus, A., Metaphor Design in User Interfaces (1998) Journal of Computer DocumentationMelo, A.M., Baranauskas, M.C.C., An Inclusive Approach to Cooperative Evaluation of Web user Interfaces (2006) ICEIS, 1, pp. 65-70Minocha, S., Requirements Development in User-Centred System Design (1999) IEE Colloquium on Making User-Centred Design Work in Software DevelopmentMuller, M.J., (2002) Participatory Design: The Third Space in HCI, , IBM Watson Research Center. Technical reportNorman, D.A., (1990) The Design of Everyday Things, , Currency and Doubleday, New YorkRamachandran, D., Kam, M., Chiu, J., Canny, J., Frankel, J., Social Dynamics of Early Stage Co-Design in Developing Regions (2007) Proceedings of the SIGCHI conference on Human factors in computing systems, , CaliforniaReeves, L.M., Reeves, L.M., Lai, J., Larson, J.A., Oviatt, S., Balaji, T.S., Buisine, S., Wang, Q.Y., Guidelines for Multimodal User Interface Design (2004) Communications of the ACM, 47 (1)Ribeiro, V. M.: Retramento no Brasil: reflexões a partir do INAF 2001. Global, São Paulo (2003)Rocha, H.V. and Baranauskas, M.C.C.: Design e avaliação de Interfaces Humano-Computador. NIED/UNICAMP, São Paulo (2003)Sánchez, J., Flores, H., Memory Enhancement through Audio (2004) ASSETS'04, , ACM, Georgia(2006) Grand challenges in computer science, , http://sistemas.sbc.org.br/ArquivosComunicacao/Desafios_ingles.pdf, SBC The Brazilian Computer Society , Accessed 12 Feb 2008Shneiderman, B., Universal Usability - pushing human-computer interaction research to empower every citizen (2000) Communications of the ACM, May, 43 (5)Unesco. Towards knowledge societies: UNESCO world report (2005), , http://publishing.unesco.org/default.asp, Available at:, Accessed 12 Feb 2008Varian, H.R., Universal Access to Information (2005) Communications of the ACM, 48 (10). , OctoberWorld Bank, http://devdata.worldbank.org/external/ CPProfile.asp?PTYPE=CP&CCODE=BRA (2006). Accessed 12 Feb 200

Interfaces For All: A Tailoring-based Approach

Following the precepts of Universal Design, we must develop systems that allow access to software applications without discrimination and making sense for the largest possible audience. One way to develop Interfaces for All is to offer users the possibility of tailoring the interface according to their preferences, needs and situations of use. Tailorable solutions already present in some interactive systems do not consider the diversity of users, as they do not include illiterates and non-expert users, for example. The development of systems to be used for all requires a socio-technical vision for the problem. In this paper we present and discuss the first results of a work based on the reference of Organizational Semiotics and Participatory Design to elicit users' and system's requirements, and design a software solution with the direct participation of those involved, under the design for all principles. © 2009 Springer Berlin Heidelberg.24 LNBIP928939Baranauskas, M.C.C., Neris, V.P.A.: Using Patterns to Support the Design of Flexible User Interaction. In: Jacko, J.A. (ed.) HCI 2007. LNCS, 4550, pp. 1033-1042. Springer, Heidelberg (2007)Bonacin, R., Baranauskas, M.C.C., Santos, T.M., A Semiotic Approach for Flexible e-Government Service Oriented Systems (2007) 9th ICEIS, 5, pp. 381-386. , ISAS, ppConnell, B.R., Jones, M., Mace, R., (1997) The Principles of Universal Design 2.0. Raleigh. The Center for Universal Design, NC State University, , http://www.design.ncsu.edu/cud/about-ud/udprinciples.htmCostabile, M.F., Fogli, D., Fresta, G., Mussio, P., Piccinno, A., Building Environments for End-User Development and Tailoring (2003) Human Centric Computing Languages and Environments, pp. 31-38. , IEEE Press, New York(2006) Systems and Methods in the constitution of a mediated by Culture and Information Communication Technologies, , http://www.nied.unicamp.br/ecidadania, e-Cidadania Project, FAPESP-Microsoft Research InstituteHayashi, E.C.S., Neris, V.P.A., Almeida, L.D.A., Miranda, L.C., Martins, M.C., Baranauskas, M.C.C.: Clarifying the dynamics of social networks: narratives from the social context of e-Cidadania. IC-08-030 (2008), http://www.ic.unicamp.br/publicacoesHayashi, E. C. S., Neris, V. P. A., Almeida, L. D. A., Rodriguez, L. C., Martins, M. C., and Baranauskas, M. C. C.: Inclusive social networks: Clarifying concepts and prospecting solutions for e-Cidadania. IC-08-029 (2008), http://www.ic.unicamp.br/publicacoesHayashi, E.C.S., Neris, V.P.A., Baranauskas, M.C.C., Martins, M.C., Piccolo, L.S.G., Costa, R., Avaliando a Qualidade Afetiva de Sistemas Computacionais Interativos no Cenario Brasileiro (2008) Proc. Workshop UAI, , Porto Alegre. 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SEMISH/CSBC, pp. 76-90de Santana, V.F., Baranauskas, M.C.C., A Prospect of Websites Evaluation Tools Based on Event Logs (2008) Proc. HCIS 2008, IFIP WCC, pp. 99-104. , USA, ppSchüler, D., Namioka, A., (1993) Participatory design: Principles and Practices, , L. Erlbaum Associates, USASommerville, I., (2000) Software Engineering, , 6th edn. Addison-Wesley Pub. Co, ReadingStamper, R.K., Althaus, K., Backhouse, J., (1988) MEASUR: Method for Eliciting, Analyzing and Specifying User Requirements, , Olle, T.W, Verrijn-Stuart, A.A, Bhabuts, L, eds, omputerized assistance during the information systems life cycle. ESPStephanidis, C., User Interfaces for All: New perspectives into HCI (2001) User Interfaces for All, , Stephanidis, C, ed, Lawrence Erlbaum Ass, NJ(2006) Universal Design Principles and Guidelines, , http://trace.wisc.edu/world/gen-ud.htmlWulf, V., Pipek, V., Won, M., Component-based tailorability: Enabling highly flexible software applications (2008) Journal of Human-Computer Studies, 66 (1), pp. 1-2