An Inclusive Approach To Cooperative Evaluation Of Web User Interfaces

Abstract

Accessibility has been one of the major challenges for interface design of Web applications nowadays, especially those involving e-government and e-learning. In this paper we present an inclusive and participatory approach to the Cooperative Evaluation of user interfaces. It was carried out with an interdisciplinary research group that aims to include students with disabilities in the university campus and academic life. HCI specialists and non-specialists, with and without visual disabilities, participated as users and observers during the evaluation of a Web site designed to be one of the communication channels between the group and the University community. This paper shows the benefits and the challenges of considering the differences among stakeholders in an inclusive and participatory approach, when designing for accessibility within the Universal Design paradigm.HCI6570Bergman, E., Johnson, E., Towards Accessible Human-Computer Interaction (1995) Advances in Human-Computer Interaction, , Nielsen, J. (ed.), Ablex PublishingBevan, N., Quality in use for all (2001) User Interfaces for All: Concepts, Methods, and Tools, , Stephanidis, C (ed.), Lawrence ErlbaumConnell, B.R., Jones, M., Mace, R., (1997) The Principles of Universal Design, , http://www.design.ncsu.edu:8120/cud/, Version 2.0. Raleigh. Retrieved April 2005, from TheGraupp, H., Gladstone, K., Rundle, C., Accessibility, Usability and Cognitive Considerations in Evaluating Systems with Users who are Blind (2003) Universal Access in HCI: Inclusive Design in Information Society, 4, pp. 1280-1284. , Stephanidis, C. (ed.), Crete, 22-27, Lawrence Erlbaum AssociatesISO 9241-11 Ergonomic requirements for office work with visual display terminals - Part 11 (1998) Guide on Usability, , ISOLiu, K., (2000) Semiotics in Information Systems Engineering, 218p. , Cambridge University Press, CambridgeMantoan, M.T.E., Baranauskas, M.C.C., Melo, A.M., (2005) Todos N贸s, , http://www.todosnos.unicamp.br/, (n.d). Retrieved July , from State University of Campinas networkMonk, A., Wright, P., Haber, J., Davenport, L., Apendix 1 - Cooperative Evaluation: A run-time guide (1993) Improving Your Human-computer Interface: A Practical Technique, , Prentice-HallM眉ller, M.J., Haslwanter, J.H., Dayton, T., Participatory Practices in the Software Lifecycle (1997) Handbook of Human-Computer Interaction, pp. 255-297. , Helander, Martin G.Landauer, Thomas K.Prabhu, Prasad V (eds.), 2nd edition, ElsevierTheofanos, M., Redish, J., Bridging the gap: Between accessibility and usability (2003) Interactions, 10 (6), pp. 38-51. , New York, ACM Press(2005) Web Accessibility Initiative, , http://www.w3.org/WAI/, W3C, Retrieved April 2005, from Web sit

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