An Exploratory Study about Microblogging Acceptance at Work

Microblogging is the new Web 2.0 hype in the media. Techies, politicians, family members and many more use Twitter to keep in touch with their interest groups, their voters or their friends and relatives. We wanted to know whether Twitter can also keep us aware about our team colleagues, how this improves teamwork and finally why Twitter is accepted and used in teams. Based on an action research study about Twitter usage in a team of seven researchers and the findings of prior literature, we attempt to extend the unified theory of technology acceptance (Venkatesh 2003) and adapt it to the specific context of microblogging in teams. Extending the performance expectancy construct, we propose two groups of factors inherent to social software that should be integrated into the UTAUT: the task characteristics of other users and the individual motivations for using social software

The Role of Microblogging Capacities in Knowledge Sharing and Collaboration in Virtual Teams

To combat loss of knowledge, organizations are investing in social media technologies, such as microblogging platforms, to help facilitate knowledge transfer. While literature indicates that knowledge sharing and collaboration attitudes are impacted by many factors, there is a dearth of research investigating the relationships between technology capacities and individual attitudes toward knowledge sharing and collaboration in virtual teams. To narrow the research gap, this study explores five potential microblogging capacities, and proposes a model to test the impacts of these factors on employees’ attitudes to share knowledge. Specifically, the study identifies microblogging ubiquity, brevity, communication, subscription, and source identity and suggests these may positively influence knowledge sharing attitudes in virtual teams

Micro-Blogging Adoption in the Enterprise: An Empirical Analysis

Given the increasing interest in using social software forcompany-internal communication and collaboration, this paperexamines drivers and inhibitors of micro-blogging adoption at theworkplace. While nearly one in two companies is currentlyplanning to introduce social software, there is no empiricallyvalidated research on employees’ adoption. In this paper, we buildon previous focus group results and test our research model in anempirical study using Structural Equation Modeling. Based on ourfindings, we derive recommendations on how to foster adoption.We suggest that micro-blogging should be presented to employeesas an efficient means of communication, personal brand building,and knowledge management. In order to particularly promotecontent contribution, privacy concerns should be eased by settingclear rules on who has access to postings and for how long theywill be archived

Modeling of Causes of Sina Weibo Continuance Intention with Mediation of Gender Effects

Sina Weibo is a Twitter-like social networking site and one of the most popular microblogging services in China. This study aims to examine the factors that influence the intentions of users to continue using this site. This paper synthesizes the expectation confirmation model (ECM), constructs of habit and perceived critical mass, and the gender effect to construct a theoretical model to explain and predict these user intentions. The model is then tested via an online survey of 498 Sina Weibo users and partial least squares (PLS) modeling. The results indicate that the continuance intention of users is directly predicted by their perceived usefulness of the service (β=0.299), their satisfaction (β=0.208), and their habits (β=0.389), which jointly explain 65.9% of the variance in intention. In addition to the effects of these predictors on the continuance intentions of Sina Weibo users, an assessment of the moderating effect of gender suggests that habit plays a more important role for females than for males in continuance intention, but perceived usefulness seems to be more important for males than for females. The implications of these findings are then discussed

Stakeholders’ Use of Microblogging to Engage in Emotion Strategies During a Crisis

The rise of microblogging has drastically transformed the ways in which people become aware of, talk about, experience, and respond to crises. Microblogging allows for multiple stakeholders to express and manage emotions that a crisis may trigger. This research examines how multiple stakeholders engage in emotion strategies through microblogging over the course of a crisis. Relying upon and extending emerging literatures on crisis management and the psycho-sociology of emotions, we propose the concept of emotion strategies to explore and elaborate upon the different uses of emotions and their crucial importance in a crisis context. We examine how microblogging features and affordances might enable and shape the emotion strategies of various stakeholders involved in a crisis. We outline the details of an ongoing investigation in the context of the 2010 Gulf of Mexico oil spill and provide illustrative insights. We conclude by highlighting future steps in this research and expected contributions

WHAT ARE YOU DOING? - ENTERPRISE MICROBLOGGING AS CONTEXT BUILDING

With the advent of Twitter, microblogging has turned into a widely discussed phenomenon. Due to its perceived impact, many organisations have begun experimenting with the use of microblogging „be-hind the firewall‟, in order to support internal communication and group work. However, Enterprise Microblogging (EMB) is still in its infancy and not yet well understood. With this study we want to add to the rather limited body of knowledge a case study of Enterprise Microblogging in an academic set-ting. A multidisciplinary team of University researchers has adopted the platform Communote to col-laborate and communicate. We conduct a genre analysis of the team‟s microblogging stream and find that EMB mainly serves as an effective medium for context building and meeting coordination in a project of otherwise loosely related individual activities. We compare our results with findings from two existing EMB cases, one of which has investigated the use of the same IT artefact in a different context. We find striking differences in usage patterns and show that EMB is highly dependent on the particular organisational context shared by the EMB users. Consequently, we conclude that appro-priation of Enterprise Microblogging happens largely in accordance with organisational context characteristics

Developing a Method for Measuring Working Out Loud

Enterprise social network software platforms (ESNs) are increasingly being deployed in firms across almost every industry as a means of fostering employee collaboration. Although benefits in increased productivity, innovation, and employee engagement are highly touted, there is a high failure rate of these deployments. This often occurs because (1) there is a misapplied focus on technology adoption rather than adoption of the employee behaviors that are ultimately required to obtain those benefits, and (2) it is unclear what those behaviors are and how to measure them. “Working Out Loud” is one possible framework for understanding and measuring the behaviors necessary to fulfill the promise that ESN vendors advertise. It is loosely described as doing work in a way that makes it visible to others, and is often associated with the use of social business tools. As these tools proliferate within organizations, the Working Out Loud concept is becoming increasingly popular as an organizational and individual goal and mantra among social software vendors, their customers, and leading pundits and consultants in this space. Many benefits have been associated with Working Out Loud; however the concept is still somewhat amorphous. No attempts have been made to quantify it and little research has been done on whether the benefits attributed to it really exist. The common industry definition of Working Out Loud identifies two separate behaviors: narrating one’s work in the form of blog posts, status updates, etc. (typically individual behavior), and performing work in a transparent and observable way through the use of an enterprise social platform (typically group or team behavior). This research hypothesizes that these two behaviors do exist and are related but distinct, and thus scales can be developed to measure each. A survey was given to employees of Lexmark International, Inc. (the author’s employer). Exploratory and confirmatory factor analyses performed on the data confirmed the hypothesis and resulted in scales for individual and group Working Out Loud that are designed to be minimallyintrusive so as to enable both researchers and practitioners to track an organization’s Working Out Loud behavior on an ongoing basis

Like trainer, like bot? Inheritance of bias in algorithmic content moderation

The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to overcome this problem using machine learning classifiers trained on large corpora of texts manually annotated for offence. While such systems could help encourage more civil debate, they must navigate inherently normatively contestable boundaries, and are subject to the idiosyncratic norms of the human raters who provide the training data. An important objective for platforms implementing such measures might be to ensure that they are not unduly biased towards or against particular norms of offence. This paper provides some exploratory methods by which the normative biases of algorithmic content moderation systems can be measured, by way of a case study using an existing dataset of comments labelled for offence. We train classifiers on comments labelled by different demographic subsets (men and women) to understand how differences in conceptions of offence between these groups might affect the performance of the resulting models on various test sets. We conclude by discussing some of the ethical choices facing the implementers of algorithmic moderation systems, given various desired levels of diversity of viewpoints amongst discussion participants.Comment: 12 pages, 3 figures, 9th International Conference on Social Informatics (SocInfo 2017), Oxford, UK, 13--15 September 2017 (forthcoming in Springer Lecture Notes in Computer Science

Dampak Media Sosial terhadap Usaha Kecil dan Menengah (UKM) Sentra Industri Keramik Plered, Kabupaten Purwakarta

.The development of social media makes it recommended that social media become the most important part in developing and advancing its business especially in the field of promotion, marketing and marketing as a whole. The existence of today\u27s social media applications has become the most efficient and effective tool for ceramic SMEs in Ceramic Plered Industrial Center, Purwakarta District, and today most of the SMEs have followed the digital era by using social media platform for marketing communications, advertisement, product publicity ceramics and services they provide. They create fan pages for followers to make communication fast, even in different cities or countries SME ceramic actors can warmly welcome advice and opinions that help in improving their business. Based on the review that there is a positive impact although there is also a negative impact of social media applications on the development of business SMEs ceramic entrepreneurs but not undo the intention to advance its business, and motivated to use this platform