A Framework to Assess the Critical Success Factors for Cloud Enterprise Resource Planning Adoption in Small and Medium-sized Enterprises

Enterprise resource planning (ERP) is a well-known business management system used for improving effectiveness in organisations. In the current digital era, cloud ERP systems have evolved which are taking precedence over the traditional ERP due to convenience of remote information access in real-time with benefits of cost saving, flexibility and scalability. These systems are especially helpful to SMEs which usually are constrained in resources. However, there have not been many studies that look at the critical success factors for cloud ERP adoption in SMEs. This paper develops an integrative framework using technology-organisation-environment (TOE) and unified theory of acceptance and use of technology (UTAUT) models to investigate the individual, environmental, technological and organisational levels of cloud ERP adoption in SMEs for identifying factors for success. The findings will provide new insights on cloud ERP adoption and will help both academia and practitioners increase understanding for future research and implementatio

Lean manufacturing based cloud enterprise resource planning for SME digitalization

The Covid-19 pandemic is a right time for SME to grab the benefit of digital transformation. The SME that involved in digitalization will be more ready to deal with challenges of the pandemic. In current situation (2020-2022), the pandemic became a barrier to the face-to face business operations, resulting in a significant decrease of sales. A survey conducted by the Indonesian Chamber of Commerce and Industry (KADIN) in May 2020 found that around 70% of businesses in Indonesia had experienced a decline in sales due to the pandemic. Many businesses and organizations have had to rapidly adapt their operations and processes to comply with changing regulations, keep their employees safe, and meet the needs of their customers or clients. In order to overcome this issue, there is a motivation to find a more effective way of the digitalization framework. The purpose of this research is to develop a new framework of cloud enterprise resource planning (CERP) that is more effective for improving sales through a better productivity and low cost. The new CERP integrates business process re-engineering and lean manufacturing is able to digitalize the process at a minimum cost. The development process of the framework involves forum group discussions with seven expert including manager, director, and consultant. This framework has been implemented for one year in nine cosmetic companies showing the improvement in productivity by 77% through eliminating thirty one necessary non value-added activities (NNVA) and non value-added activities (NVA). The cost comparison shows that the proposed CERP framework has a lowest cost ($1001) compared to existing CERP softwares in the global marke

An empirical study of technological factors affecting cloud enterprise resource planning systems adoption

The adoption of cloud enterprise resource planning (CERP) systems deserves serious attention from both the practitioner and academic communities. This study empirically investigated the relationships for organizations that adopted CERP systems and for average organizations which are interested in CERP system adoption based on three technological and one benefit factors: The study identified the relevant technological factors as relative advantage, compatibility and security concern over the system adoption. This study indicated that the three technological and one perceived benefit factors are significant predictors of CERP systems adoption. The findings of the study provide evidence that organizations with CERP systems have a higher level of the three technological factors and perceived benefits than the mean of each relevant factor for all organizations that are merely interested in adopting the systems. The study discusses practical and theoretical implications of the results, and provides a guide for CERP systems adoption and a basis for further research

Strategies for Integrating Technological Innovations in Small Businesses

The effective integration of technological innovation is vital to the success of small businesses and can catapult growth and profitability. Some business managers and supervisors, however, may not have a firm understanding of strategies for integrating technological innovations in businesses; this lack of knowledge may result in employee frustration and costly roadblocks to achieving business objectives. This case study was conducted to identify the strategies used by business managers and supervisors to integrate technological innovations in small businesses. Christensen\u27s theory of disruptive innovation and Rogers\u27 theory of diffusion of innovation served as the conceptual framework. Ten business managers and supervisors from Castries, St. Lucia, participated in semistructured interviews. Participants who were selected using purposive sampling worked in a small business in St. Lucia for atleast 5 years, were part of senior management, and used strategies for integrating technological innovations in a small business. Two of the themes that emerged from data analysis were integration challenges relating to technological innovation complexity, and technology cost regarding hardware, upgrades and software procurement. Findings from this study may contribute to positive social change by providing business managers and supervisors insight about strategies and innovative solutions they can use to develop better business practices, increase tax revenues, and employment opportunities, improve profitability, and boost the economy

Relationship Between Specific Security Concerns and CIO Intention to Adopt Cloud

Cloud computing adoption rates have not grown commensurate with several well-known and substantially tangible benefits such as horizontal distribution and reduced cost, the latter both in terms of infrastructure and specialized personnel. The lack of adoption presents a challenge to both service providers from a sales perspective and service consumers from a usability focus. The purpose of this quantitative correlational study utilizing the technological, organizational, and environmental framework was to examine the relationship between shared technology (ST), malicious insiders (MI), account hijacking, data leakage, data protection, service partner trust (SP), regulatory concerns and the key decision-makers intention to adopt cloud computing. Additionally, the modifiers of firm size and scope were applied to verify any correlative impact. Data were analyzed from 261 participants all executive technology decision-makers across a diverse field of firms in the United States. The binary logistic regression analysis showed that ST, MI, and SP were all significant predictors X2(9, N = 261) = 227.055, p \u3c.001. A key recommendation is that providers should focus on the three primary areas of concern (ST, MI, and SP) for decision-makers, emphasizing mitigation, communication, and education to foster trust in the cloud paradigm, promoting greater adoption. The implication for social change includes the potential for greater adoption of cloud computing, thus providing enterprise-class operations to nonprofit and social agencies that may otherwise be unable to provide these services to their communities