EMPIRICAL CHARACTERIZATION OF SOFTWARE QUALITY

The research topic focuses on the characterization of software quality considering the main software elements such as people, process and product. Many attributes (size, language, testing techniques etc.) probably could have an effect on the quality of software. In this thesis we aim to understand the impact of attributes of three P’s (people, product, process) on the quality of software by empirical means. Software quality can be interpreted in many ways, such as customer satisfaction, stability and defects etc. In this thesis we adopt ‘defect density’ as a quality measure. Therefore the research focus on the empirical evidences of the impact of attributes of the three P’s on the software defect density. For this reason empirical research methods (systematic literature reviews, case studies, and interviews) are utilized to collect empirical evidence. Each of this research method helps to extract the empirical evidences of the object under study and for data analysis statistical methods are used. Considering the product attributes, we have studied the size, language, development mode, age, complexity, module structure, module dependency, and module quality and their impact on project quality. Considering the process attributes, we have studied the process maturity and structure, and their impact on the project quality. Considering the people attributes, we have studied the experience and capability, and their impact on the project quality. Moreover, in the process category, we have studied the impact of one testing approach called ‘exploratory testing’ and its impact on the quality of software. Exploratory testing is a widely used software-testing practice and means simultaneous learning, test design, and test execution. We have analyzed the exploratory testing weaknesses, and proposed a hybrid testing approach in an attempt to improve the quality. Concerning the product attributes, we found that there exist a significant difference of quality between open and close source projects, java and C projects, and large and small projects. Very small and defect free modules have impact on the software quality. Different complexity metrics have different impact on the software quality considering the size. Product complexity as defined in Table 53 has partial impact on the software quality. However software age and module dependencies are not factor to characterize the software quality. Concerning the people attributes, we found that platform experience, application experience and language and tool experience have significant impact on the software quality. Regarding the capability we found that programmer capability has partial impact on the software quality where as analyst capability has no impact on the software quality. Concerning process attributes we found that there is no difference of quality between the project developed under CMMI and those that are not developed under CMMI. Regarding the CMMI levels there is difference of software quality particularly between CMMI level 1 and CMMI level 3. Comparing different process types we found that hybrid projects are of better quality than waterfall projects. Process maturity defined by (SEI-CMM) has partial impact on the software quality. Concerning exploratory testing, we found that exploratory testing weaknesses induce the testing technical debt therefore a process is defined in conjunction with the scripted testing in an attempt to reduce the associated technical debt of exploratory testing. The findings are useful for both researchers and practitioners to evaluate their project

A systematic review of quality attributes and measures for software product lines

[EN] It is widely accepted that software measures provide an appropriate mechanism for understanding, monitoring, controlling, and predicting the quality of software development projects. In software product lines (SPL), quality is even more important than in a single software product since, owing to systematic reuse, a fault or an inadequate design decision could be propagated to several products in the family. Over the last few years, a great number of quality attributes and measures for assessing the quality of SPL have been reported in literature. However, no studies summarizing the current knowledge about them exist. This paper presents a systematic literature review with the objective of identifying and interpreting all the available studies from 1996 to 2010 that present quality attributes and/or measures for SPL. These attributes and measures have been classified using a set of criteria that includes the life cycle phase in which the measures are applied; the corresponding quality characteristics; their support for specific SPL characteristics (e. g., variability, compositionality); the procedure used to validate the measures, etc. We found 165 measures related to 97 different quality attributes. The results of the review indicated that 92% of the measures evaluate attributes that are related to maintainability. In addition, 67% of the measures are used during the design phase of Domain Engineering, and 56% are applied to evaluate the product line architecture. However, only 25% of them have been empirically validated. In conclusion, the results provide a global vision of the state of the research within this area in order to help researchers in detecting weaknesses, directing research efforts, and identifying new research lines. In particular, there is a need for new measures with which to evaluate both the quality of the artifacts produced during the entire SPL life cycle and other quality characteristics. There is also a need for more validation (both theoretical and empirical) of existing measures. In addition, our results may be useful as a reference guide for practitioners to assist them in the selection or the adaptation of existing measures for evaluating their software product lines. © 2011 Springer Science+Business Media, LLC.This research has been funded by the Spanish Ministry of Science and Innovation under the MULTIPLE (Multimodeling Approach For Quality-Aware Software Product Lines) project with ref. TIN2009-13838.Montagud Gregori, S.; Abrahao Gonzales, SM.; Insfrán Pelozo, CE. (2012). A systematic review of quality attributes and measures for software product lines. Software Quality Journal. 20(3-4):425-486. https://doi.org/10.1007/s11219-011-9146-7S425486203-4Abdelmoez, W., Nassar, D. 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Software Measurement Activities in Small and Medium Enterprises: an Empirical Assessment

An empirical study for evaluating the proper implementation of measurement/metric programs in software companies in one area of Turkey is presented. The research questions are discussed and validated with the help of senior software managers (more than 15 years’ experience) and then used for interviewing a variety of medium and small scale software companies in Ankara. Observations show that there is a common reluctance/lack of interest in utilizing measurements/metrics despite the fact that they are well known in the industry. A side product of this research is that internationally recognized standards such as ISO and CMMI are pursued if they are a part of project/job requirements; without these requirements, introducing those standards to the companies remains as a long-term target to increase quality

A DISCUSSION ON ASSURING SOFTWARE QUALITY IN SMALL AND MEDIUM SOFTWARE ENTERPRISES: AN EMPIRICAL INVESTIGATION

Under the studies of general core activities including software inspection, review and testing to achieve quality objectives in small-medium size enterprises (SMEs), the paper presents a contemporary view of such companies against quality measures. The results from a local empirical investigation of quality standards in the Turkish software industry are reported.Around 150 software companies have been approached from which 17 detailed feedback inform that in order to ensure software quality, standards including internationally recognized International Standards Organization (ISO) and Capability Maturity Model Integration (CMMI) are given credit. However the substantial workload and resources required to obtain them are also reported as serious; downscaled frameworks of such large models proposed in the literature are not well known by the SMEs either. The paper also discusses "work around" that bypasses such standards to ease delivery of products while keeping certificates as labels just to acquire new jobs for the business

An empirical investigation of an object-oriented software system

This is the post print version of the article. The official published version can be obtained from the link below.This paper describes an empirical investigation into an industrial object-oriented (OO) system comprised of 133,000 lines of C++. The system was a subsystem of a telecommunications product and was developed using the Shlaer-Mellor method. From this study, we found that there was little use of OO constructs such as inheritance and, therefore, polymorphism. It was also found that there was a significant difference in the defect densities between those classes that participated in inheritance structures and those that did not, with the former being approximately three times more defect-prone. We were able to construct useful prediction systems for size and number of defects based upon simple counts such as the number of states and events per class. Although these prediction systems are only likely to have local significance, there is a more general principle that software developers can consider building their own local prediction systems. Moreover, we believe this is possible, even in the absence of the suites of metrics that have been advocated by researchers into OO technology. As a consequence, measurement technology may be accessible to a wider group of potential users