The Development Impact of Information Technology in Trade and Facilitation

Trade Facilitation (TF), or streamlining regulatory and other procedures involved in the import or export of goods, has received increasing attention in recent years as governments realize the significant impact inefficient trade procedures can have on their countries' trade competitiveness. Simplifying trade procedures and making them more transparent has also been identified as a way to make international trade more inclusive, as this would make it easier for small and medium-sized enterprises to engage in import and export activities. At the same time, however, many trade facilitation measures identified for implementation in developing countries-often with the support of development agencies-involve the use of modern information and communications technology (ICT), to which SMEs may not always have easy access.Trade, Foreign Direct Investment, Financial Crisis, Environment, Agricultural Trade Liberalization, WTO

Strategic and large scale government IT projects management: innovation report

This research focuses on the Implementation of IT systems and public sector and national ID card projects in particular. Such projects have high expectations but low success rates. The study Investigated the factors contributing to IT projects failure through on extensive review of the existing literature. This was enriched and tested by close Involvement with the UAE national ID card project, surveys and In depth interviews with senior managers from other ID card projects and presentations and attendance at over 50 conferences on this subject. Many of the factors leading to either success or failure identified in many practical studies could be addressed through a well designed project management methodology. Based on the literature, practical experience, observations and feedback from practitioners a project management methodology; named PROMOTE - PROject Management Of Technology Endeavours - was developed and tested for the planning and Implementing large scale IT projects mainly In a government context. The US$200+ million dollar national ID programme In the United Arab Emirates was the main test vehicle. Its Innovations include a hybrid systems development/project management customer based philosophy, a number of new tools and techniques and the Introduction of a mentor for the project manager. To help assess the general applicability of the methodology it was also tested In the Saudi Arabia, Oman, and Bahrain national ID initiatives. The methodology phases were refined several times (and other phases were added) to address the problems Identified from UAE project, the literature, the experiences reported at GCC committee meetings and from other large scale Implementations around the world (from conferences and study visits to other countries). From the testing conducted, the methodology is believed to add a significant contribution to the field of IT projects Implementation and In Increasing the success chances of such projects. Such success should have a profound Impact on government services. The study also recognises that a better understanding of the new methodology and its contributions Is only possible through further research and application In other large scale IT projects. This should allow the extension of the applicability of this methodology to a much wider spectrum

The impact of customer satisfaction on purchase intention in Malaysian takaful industry

To date the study of customer satisfaction and purchase intention have dominated the services literature. This study is aimed to investigate the impact of customer satisfaction on purchase intention among Takaful participants in Malaysia. A self-administered questionnaire is distributed to eight Takaful companies in Malaysia as a study setting for this study. Out of the total 600 distributed questionnaires 390 were finally selected for data analyses. It is expected that findings from this study will contribute to the existing literature to both theoretical and managerial approaches in order to better understand the pattern of customer satisfaction and purchase intention in Takaful industry settings

7th International Conference on Higher Education Advances (HEAd'21)

Information and communication technologies together with new teaching paradigms are reshaping the learning environment.The International Conference on Higher Education Advances (HEAd) aims to become a forum for researchers and practitioners to exchange ideas, experiences,opinions and research results relating to the preparation of students and the organization of educational systems.Doménech I De Soria, J.; Merello Giménez, P.; Poza Plaza, EDL. (2021). 7th International Conference on Higher Education Advances (HEAd'21). Editorial Universitat Politècnica de València. https://doi.org/10.4995/HEAD21.2021.13621EDITORIA