Untangling hotel industry’s inefficiency: An SFA approach applied to a renowned Portuguese hotel chain

The present paper explores the technical efficiency of four hotels from Teixeira Duarte Group - a renowned Portuguese hotel chain. An efficiency ranking is established from these four hotel units located in Portugal using Stochastic Frontier Analysis. This methodology allows to discriminate between measurement error and systematic inefficiencies in the estimation process enabling to investigate the main inefficiency causes. Several suggestions concerning efficiency improvement are undertaken for each hotel studied.info:eu-repo/semantics/publishedVersio

Applications of deep learning and statistical methods for a systems understanding of convergence in immune repertoires

Deep learning and adaptive immune receptor repertoire (AIRR) biology are two emerging fields that are highly compatible due to the inherent complexity of the immune systems and the enormous amount of data produced in AIRR-sequencing research combined with the revolutionary success of deep learning technology to make predictions about high dimensional complex systems/data. We took steps towards the effective utilisation of and statistical methods in repertoire immunology by undertaking one of the central problems in immunology, i.e. immune repertoire convergence. First, we took part in developing and testing an array of summary statistics for immune repertoires to gain insights into the descriptive features of immune repertoires and grant us the ability to compare repertoires. We collected the deepest sequencing datasets to address whether the population-wide genomic convergence of immunoglobulin molecules can be predicted. The immunoglobulin molecules were labelled with their “degree of commonality” (DoC), defined as the number of times an immunoglobulin V3J clonotype is observed in a population, where a V3J clonotype is defined by its V and J genes and CDR3 sequence. We developed various bespoke data analytics methods, informed at different stages by the summary statistics we had previously implemented. Importantly, we demonstrated that machine learning (ML) predictions for immune repertoires could lead to misleadingly positive outcomes if data is processed inappropriately due to “data leakage” and addressed this issue by implementing a leak-free data processing pipeline. Here, data leakage refers to immunoglobulin sequences with the same clonotype definition spreading across the train-validation-test splits in the ML task. We designed a multitude of bespoke deep neural network architectures, implemented under various modelling approaches, including a customised squeeze-and-excitation temporal convolutional neural network (SE-TCN) and a Transformer model. Unsurprisingly, given the continuous spectrum of DoCs, regression modelling proved to be the best approach, both in the granularity of predictions and error distribution. Finally, we report that our SE-TCN architecture under the regression modelling framework achieves state-of-the-art performance by achieving an overall mean absolute error (MAE) score of 0.083 and per-DoC error distributions with reasonably small standard deviations

Datacenter Architectures for the Microservices Era

Modern internet services are shifting away from single-binary, monolithic services into numerous loosely-coupled microservices that interact via Remote Procedure Calls (RPCs), to improve programmability, reliability, manageability, and scalability of cloud services. Computer system designers are faced with many new challenges with microservice-based architectures, as individual RPCs/tasks are only a few microseconds in most microservices. In this dissertation, I seek to address the most notable challenges that arise due to the dissimilarities of the modern microservice based and classic monolithic cloud services, and design novel server architectures and runtime systems that enable efficient execution of µs-scale microservices on modern hardware. In the first part of my dissertation, I seek to address the problem of Killer Microseconds, which refers to µs-scale “holes” in CPU schedules caused by stalls to access fast I/O devices or brief idle times between requests in high throughput µs-scale microservices. Whereas modern computing platforms can efficiently hide ns-scale and ms-scale stalls through micro-architectural techniques and OS context switching, they lack efficient support to hide the latency of µs-scale stalls. In chapter II, I propose Duplexity, a heterogeneous server architecture that employs aggressive multithreading to hide the latency of killer microseconds, without sacrificing the Quality-of-Service (QoS) of latency-sensitive microservices. Duplexity is able to achieve 1.9× higher core utilization and 2.7× lower iso-throughput 99th-percentile tail latency over an SMT-based server design, on average. In chapters III-IV, I comprehensively investigate the problem of tail latency in the context of microservices and address multiple aspects of it. First, in chapter III, I characterize the tail latency behavior of microservices and provide general guidelines for optimizing computer systems from a queuing perspective to minimize tail latency. Queuing is a major contributor to end-to-end tail latency, wherein nominal tasks are enqueued behind rare, long ones, due to Head-of-Line (HoL) blocking. Next, in chapter IV, I introduce Q-Zilla, a scheduling framework to tackle tail latency from a queuing perspective, and CoreZilla, a microarchitectural instantiation of the framework. Q-Zilla is composed of the ServerQueue Decoupled Size-Interval Task Assignment (SQD-SITA) scheduling algorithm and the Express-lane Simultaneous Multithreading (ESMT) microarchitecture, which together seek to address HoL blocking by providing an “express-lane” for short tasks, protecting them from queuing behind rare, long ones. By combining the ESMT microarchitecture and the SQD-SITA scheduling algorithm, CoreZilla is able to improves tail latency over a conventional SMT core with 2, 4, and 8 contexts by 2.25×, 3.23×, and 4.38×, on average, respectively, and outperform a theoretical 32-core scale-up organization by 12%, on average, with 8 contexts. Finally, in chapters V-VI, I investigate the tail latency problem of microservices from a cluster, rather than server-level, perspective. Whereas Service Level Objectives (SLOs) define end-to-end latency targets for the entire service to ensure user satisfaction, with microservice-based applications, it is unclear how to scale individual microservices when end-to-end SLOs are violated or underutilized. I introduce Parslo as an analytical framework for partial SLO allocation in virtualized cloud microservices. Parslo takes a microservice graph as an input and employs a Gradient Descent-based approach to allocate “partial SLOs” to different microservice nodes, enabling independent auto-scaling of individual microservices. Parslo achieves the optimal solution, minimizing the total cost for the entire service deployment, and is applicable to general microservice graphs.PHDComputer Science & EngineeringUniversity of Michigan, Horace H. Rackham School of Graduate Studieshttp://deepblue.lib.umich.edu/bitstream/2027.42/167978/1/miramir_1.pd

Proceedings, MSVSCC 2017

Proceedings of the 11th Annual Modeling, Simulation & Visualization Student Capstone Conference held on April 20, 2017 at VMASC in Suffolk, Virginia. 211 pp

A framework for the dynamic management of Peer-to-Peer overlays

Peer-to-Peer (P2P) applications have been associated with inefficient operation, interference with other network services and large operational costs for network providers. This thesis presents a framework which can help ISPs address these issues by means of intelligent management of peer behaviour. The proposed approach involves limited control of P2P overlays without interfering with the fundamental characteristics of peer autonomy and decentralised operation. At the core of the management framework lays the Active Virtual Peer (AVP). Essentially intelligent peers operated by the network providers, the AVPs interact with the overlay from within, minimising redundant or inefficient traffic, enhancing overlay stability and facilitating the efficient and balanced use of available peer and network resources. They offer an “insider‟s” view of the overlay and permit the management of P2P functions in a compatible and non-intrusive manner. AVPs can support multiple P2P protocols and coordinate to perform functions collectively. To account for the multi-faceted nature of P2P applications and allow the incorporation of modern techniques and protocols as they appear, the framework is based on a modular architecture. Core modules for overlay control and transit traffic minimisation are presented. Towards the latter, a number of suitable P2P content caching strategies are proposed. Using a purpose-built P2P network simulator and small-scale experiments, it is demonstrated that the introduction of AVPs inside the network can significantly reduce inter-AS traffic, minimise costly multi-hop flows, increase overlay stability and load-balancing and offer improved peer transfer performance

SoS: self-organizing substrates

Large-scale networked systems often, both by design or chance exhibit self-organizing properties. Understanding self-organization using tools from cybernetics, particularly modeling them as Markov processes is a first step towards a formal framework which can be used in (decentralized) systems research and design.Interesting aspects to look for include the time evolution of a system and to investigate if and when a system converges to some absorbing states or stabilizes into a dynamic (and stable) equilibrium and how it performs under such an equilibrium state. Such a formal framework brings in objectivity in systems research, helping discern facts from artefacts as well as providing tools for quantitative evaluation of such systems. This thesis introduces such formalism in analyzing and evaluating peer-to-peer (P2P) systems in order to better understand the dynamics of such systems which in turn helps in better designs. In particular this thesis develops and studies the fundamental building blocks for a P2P storage system. In the process the design and evaluation methodology we pursue illustrate the typical methodological approaches in studying and designing self-organizing systems, and how the analysis methodology influences the design of the algorithms themselves to meet system design goals (preferably with quantifiable guarantees). These goals include efficiency, availability and durability, load-balance, high fault-tolerance and self-maintenance even in adversarial conditions like arbitrarily skewed and dynamic load and high membership dynamics (churn), apart of-course the specific functionalities that the system is supposed to provide. The functionalities we study here are some of the fundamental building blocks for various P2P applications and systems including P2P storage systems, and hence we call them substrates or base infrastructure. These elemental functionalities include: (i) Reliable and efficient discovery of resources distributed over the network in a decentralized manner; (ii) Communication among participants in an address independent manner, i.e., even when peers change their physical addresses; (iii) Availability and persistence of stored objects in the network, irrespective of availability or departure of individual participants from the system at any time; and (iv) Freshness of the objects/resources' (up-to-date replicas). Internet-scale distributed index structures (often termed as structured overlays) are used for discovery and access of resources in a decentralized setting. We propose a rapid construction from scratch and maintenance of the P-Grid overlay network in a self-organized manner so as to provide efficient search of both individual keys as well as a whole range of keys, doing so providing good load-balancing characteristics for diverse kind of arbitrarily skewed loads - storage and replication, query forwarding and query answering loads. For fast overlay construction we employ recursive partitioning of the key-space so that the resulting partitions are balanced with respect to storage load and replication. The proper algorithmic parameters for such partitioning is derived from a transient analysis of the partitioning process which has Markov property. Preservation of ordering information in P-Grid such that queries other than exact queries, like range queries can be efficiently and rather trivially handled makes P-Grid suitable for data-oriented applications. Fast overlay construction is analogous to building an index on a new set of keys making P-Grid suitable as the underlying indexing mechanism for peer-to-peer information retrieval applications among other potential applications which may require frequent indexing of new attributes apart regular updates to an existing index. In order to deal with membership dynamics, in particular changing physical address of peers across sessions, the overlay itself is used as a (self-referential) directory service for maintaining the participating peers' physical addresses across sessions. Exploiting this self-referential directory, a family of overlay maintenance scheme has been designed with lower communication overhead than other overlay maintenance strategies. The notion of dynamic equilibrium study for overlays under continuous churn and repairs, modeled as a Markov process, was introduced in order to evaluate and compare the overlay maintenance schemes. While the self-referential directory was originally invented to realize overlay maintenance schemes with lower overheads than existing overlay maintenance schemes, the self-referential directory is generic in nature and can be used for various other purposes, e.g., as a decentralized public key infrastructure. Persistence of peer identity across sessions, in spite of changes in physical address, provides a logical independence of the overlay network from the underlying physical network. This has many other potential usages, for example, efficient maintenance mechanisms for P2P storage systems and P2P trust and reputation management. We specifically look into the dynamics of maintaining redundancy for storage systems and design a novel lazy maintenance strategy. This strategy is algorithmically a simple variant of existing maintenance strategies which adapts to the system dynamics. This randomized lazy maintenance strategy thus explores the cost-performance trade-offs of the storage maintenance operations in a self-organizing manner. We model the storage system (redundancy), under churn and maintenance, as a Markov process. We perform an equilibrium study to show that the system operates in a more stable dynamic equilibrium with our strategy than for the existing maintenance scheme for comparable overheads. Particularly, we show that our maintenance scheme provides substantial performance gains in terms of maintenance overhead and system's resilience in presence of churn and correlated failures. Finally, we propose a gossip mechanism which works with lower communication overhead than existing approaches for communication among a relatively large set of unreliable peers without assuming any specific structure for their mutual connectivity. We use such a communication primitive for propagating replica updates in P2P systems, facilitating management of mutable content in P2P systems. The peer population affected by a gossip can be modeled as a Markov process. Studying the transient spread of gossips help in choosing proper algorithm parameters to reduce communication overhead while guaranteeing coverage of online peers. Each of these substrates in themselves were developed to find practical solutions for real problems. Put together, these can be used in other applications, including a P2P storage system with support for efficient lookup and inserts, membership dynamics, content mutation and updates, persistence and availability. Many of the ideas have already been implemented in real systems and several others are in the way to be integrated into the implementations. There are two principal contributions of this dissertation. It provides design of the P2P systems which are useful for end-users as well as other application developers who can build upon these existing systems. Secondly, it adapts and introduces the methodology of analysis of a system's time-evolution (tools typically used in diverse domains including physics and cybernetics) to study the long run behavior of P2P systems, and uses this methodology to (re-)design appropriate algorithms and evaluate them. We observed that studying P2P systems from the perspective of complex systems reveals their inner dynamics and hence ways to exploit such dynamics for suitable or better algorithms. In other words, the analysis methodology in itself strongly influences and inspires the way we design such systems. We believe that such an approach of orchestrating self-organization in internet-scale systems, where the algorithms and the analysis methodology have strong mutual influence will significantly change the way future such systems are developed and evaluated. We envision that such an approach will particularly serve as an important tool for the nascent but fast moving P2P systems research and development community