Addressing business agility challenges with enterprise systems

It is clear that systems agility (i.e., having a responsive IT infrastructure that can be changed quickly to meet changing business needs) has become a critical component of organizational agility. However, skeptics continue to suggest that, despite the benefits enterprise system packages provide, they are constraining choices for firms faced with agility challenges. The reason for this skepticism is that the tight integration between different parts of the business that enables many enterprise systems\u27 benefits also increases the systems\u27 complexity, and this increased complexity, say the skeptics, increases the difficulty of changing systems when business needs change. These persistent concerns motivated us to conduct a series of interviews with business and IT managers in 15 firms to identify how they addressed, in total, 57 different business agility challenges. Our analysis suggests that when the challenges involved an enterprise system, firms were able to address a high percentage of their challenges with four options that avoid the difficulties associated with changing the complex core system: capabilities already built-in to the package but not previously used, leveraging globally consistent integrated data already available, using add-on systems available on the market that easily interfaced with the existing enterprise system, and vendor provided patches that automatically updated the code. These findings have important implications for organizations with and without enterprise system architectures

TINA as a virtual market place for telecommunication and information services: the VITAL experiment

The VITAL (Validation of Integrated Telecommunication Architectures for the Long-Term) project has defined, implemented and demonstrated an open distributed telecommunication architecture (ODTA) for deploying, managing and using a set of heterogeneous multimedia, multi-party, and mobility services. The architecture was based on the latest specifications released by TINA-C. The architecture was challenged in a set of trials by means of a heterogeneous set of applications. Some of the applications were developed within the project from scratch, while some others focused on integrating commercially available applications. The applications were selected in such a way as to assure full coverage of the architecture implementation and reflect a realistic use of it. The VITAL experience of refining and implementing TINA specifications and challenging the resulting platform by a heterogeneous set of services has proven the openness, flexibility and reusability of TINA. This paper describes the VITAL approach when choosing the different services and how they challenge and interact with the architecture, focusing especially on the service architecture and the Ret reference point definitions. The VITAL adjustments and enhancements to the TINA architecture are described. This paper contributes to proving that the TINA-based VITAL ODTA allows for easy and cost-effective development and deployment of advanced end-user and operator services, and can indeed act as the basis for a virtual market place for telecommunications service

Adaptive development and maintenance of user-centric software systems

A software system cannot be developed without considering the various facets of its environment. Stakeholders – including the users that play a central role – have their needs, expectations, and perceptions of a system. Organisational and technical aspects of the environment are constantly changing. The ability to adapt a software system and its requirements to its environment throughout its full lifecycle is of paramount importance in a constantly changing environment. The continuous involvement of users is as important as the constant evaluation of the system and the observation of evolving environments. We present a methodology for adaptive software systems development and maintenance. We draw upon a diverse range of accepted methods including participatory design, software architecture, and evolutionary design. Our focus is on user-centred software systems

Transdisciplinarity seen through Information, Communication, Computation, (Inter-)Action and Cognition

Similar to oil that acted as a basic raw material and key driving force of industrial society, information acts as a raw material and principal mover of knowledge society in the knowledge production, propagation and application. New developments in information processing and information communication technologies allow increasingly complex and accurate descriptions, representations and models, which are often multi-parameter, multi-perspective, multi-level and multidimensional. This leads to the necessity of collaborative work between different domains with corresponding specialist competences, sciences and research traditions. We present several major transdisciplinary unification projects for information and knowledge, which proceed on the descriptive, logical and the level of generative mechanisms. Parallel process of boundary crossing and transdisciplinary activity is going on in the applied domains. Technological artifacts are becoming increasingly complex and their design is strongly user-centered, which brings in not only the function and various technological qualities but also other aspects including esthetic, user experience, ethics and sustainability with social and environmental dimensions. When integrating knowledge from a variety of fields, with contributions from different groups of stakeholders, numerous challenges are met in establishing common view and common course of action. In this context, information is our environment, and informational ecology determines both epistemology and spaces for action. We present some insights into the current state of the art of transdisciplinary theory and practice of information studies and informatics. We depict different facets of transdisciplinarity as we see it from our different research fields that include information studies, computability, human-computer interaction, multi-operating-systems environments and philosophy.Comment: Chapter in a forthcoming book: Information Studies and the Quest for Transdisciplinarity - Forthcoming book in World Scientific. Mark Burgin and Wolfgang Hofkirchner, Editor

Electric Vehicles Charging Control based on Future Internet Generic Enablers

In this paper a rationale for the deployment of Future Internet based applications in the field of Electric Vehicles (EVs) smart charging is presented. The focus is on the Connected Device Interface (CDI) Generic Enabler (GE) and the Network Information and Controller (NetIC) GE, which are recognized to have a potential impact on the charging control problem and the configuration of communications networks within reconfigurable clusters of charging points. The CDI GE can be used for capturing the driver feedback in terms of Quality of Experience (QoE) in those situations where the charging power is abruptly limited as a consequence of short term grid needs, like the shedding action asked by the Transmission System Operator to the Distribution System Operator aimed at clearing networks contingencies due to the loss of a transmission line or large wind power fluctuations. The NetIC GE can be used when a master Electric Vehicle Supply Equipment (EVSE) hosts the Load Area Controller, responsible for managing simultaneous charging sessions within a given Load Area (LA); the reconfiguration of distribution grid topology results in shift of EVSEs among LAs, then reallocation of slave EVSEs is needed. Involved actors, equipment, communications and processes are identified through the standardized framework provided by the Smart Grid Architecture Model (SGAM).Comment: To appear in IEEE International Electric Vehicle Conference (IEEE IEVC 2014

Network-based business process management: embedding business logic in communications networks

Advanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into re-usable process modules. These process modules can subsequently be distributed on the Internet over a variety of many different actors, each with their own specialization and economies-of-scale. The economic benefits of process specialization can be huge. However, how should such actors in a business network find, select, and control, the best partner for what part of the business process, in such a way that the best result is achieved? This particular management challenge requires more advanced techniques and tools in the enabling communications networks. An approach has been developed to embed business logic into the communications networks in order to optimize the allocation of business resources from a network point of view. Initial experimental results have been encouraging while at the same time demonstrating the need for more robust techniques in a future of massively distributed business processes.active networks;business process management;business protocols;embedded business logic;genetic algorithms;internet distributed process management;payment systems;programmable networks;resource optimization

Integration of decision support systems to improve decision support performance

Decision support system (DSS) is a well-established research and development area. Traditional isolated, stand-alone DSS has been recently facing new challenges. In order to improve the performance of DSS to meet the challenges, research has been actively carried out to develop integrated decision support systems (IDSS). This paper reviews the current research efforts with regard to the development of IDSS. The focus of the paper is on the integration aspect for IDSS through multiple perspectives, and the technologies that support this integration. More than 100 papers and software systems are discussed. Current research efforts and the development status of IDSS are explained, compared and classified. In addition, future trends and challenges in integration are outlined. The paper concludes that by addressing integration, better support will be provided to decision makers, with the expectation of both better decisions and improved decision making processes