The Information Search Behavior of International Students when Travelling within the Countries of Study in Relation to the Effectiveness of DMO Websites

International student travel, within the countries of study, has increased over time. Through qualitative analysis, this study found that when these students travel, they generally search for information prior to travel. Regardless of prior knowledge about the location, information internet searches were the primary source. However, use of destination marketing organization (DMO) websites was not a primary source of information. The overwhelming purpose of travel, within the country of study, was for cultural experiences while budget was the main factor in decision making. The findings indicate that DMOs, whose information of destination is often cultural in nature, should work to improve the usability, accessibility and focus of websites to increase traffic

The Multi-Channel E-Service Quality for Thai Electronic Tourism

This research identifies the multi-channel electronic service quality of Thai e-tourism including various online channels such as websites, social networks, smartphones, and Internet of Things, and their impact on cognitive image. The analysis of the factors of electronic tourism based on the survey from Thai and foreign tourists, the service quality of multichannel E-tourism consists of 8 factors: tangibility, responsiveness, reliability, trust, accessibility, ease of use, real time IoT, and security. The results of the study showed that the tourists considered the service quality via the Internet of Things technology important because of immediate responsiveness through devices and applications which can create cognitive and affective image

Combating e-discrimination in the North West - final report

The Combating eDiscimination in the North West project examined over 100 websites advertising job opportunities both regionally and nationally, and found the vast majority to be largely inaccessible. Professional standards, such as using valid W3C code and adhering to the W3C Web Content Accessibility Guidelines, were largely not followed. The project also conducted interviews with both public and private sector web professionals, and focus groups of disabled computer users, to draw a broader picture of the accessibility of jobs websites. Interviews with leading web development companies in the Greater Manchester region, showed that there is a view there should not be any additional cost in making websites accessible, as the expertise to create a site professionally should be in place from the start, and that accessibility will follow from applying professional standards. However, through the process of trying to create a website for the project, with such a company, it was found that following professional standards is not sufficient to catch all the potential problems, and that user testing is an essential adjunct to professional practice. The main findings of the project are, thus, that: • Most websites in the job opportunities sector are not following professional standards of web development, and are largely inaccessible • Professional standards of web development need to be augmented with user testing to ensure proper accessibility

Equality in the Age of the Internet: Websites under Title III of the Americans with Disabilities Act

Under Title III of the Americans with Disabilities Act, no individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation. Currently, courts are split on whether websites are places of public accommodation under Title III. There are two predominant methods to determining whether a website is a place of public accommodation: (1) the nexus test, under which websites are places of public accommodation only if a sufficient nexus exists between the website and a physical place; (2) websites are places of public accommodation regardless of a nexus to a physical place. The circuit split highlights the need for the Department of Justice (DOJ) to pass the Title III regulations for websites to provide direct guidance for businesses and courts. The DOJ was expected to release Title III regulations for websites in 2016, but have pushed back the expected release to 2018. Regardless of when, or if, the DOJ releases Title III regulations for websites, companies would benefit from using the many resources available to make their websites accessible as soon as possibl

A Review of Selected E-Recruiting Websites: Disability Accessibility Considerations

Ten job boards1 and 31 corporate E-recruiting websites were evaluated for accessibility for people with disabilities. The examination was performed using both an automated accessibility testing software (Bobby v3.2) and an examination of a sub-sample of the sites through a “simulated” application process. The simulated application process was performed utilizing only the information available to a screen reader and navigating the site using only keyboard commands, duplicating how a blind individual would typically navigate the web. The purpose of this second method was to see if it would be possible to successfully proceed through the entire multi-step job search and application process. None of the job board pages (home, job search, signup, or resumé submittal pages) evaluated by Bobby were found to be accessible. The vast majority of corporate E-recruiting sites also failed Bobby’s tests. The simulated application process evaluation was slightly more promising, but still only three of the nine job boards and three of the twelve corporate sites evaluated were accessible enough to work through the entire process of registration, job searching, resumé submittal, and application for a position. Many of the issues encountered could easily be corrected through the consistent use of alternative text for essential submit image buttons (i.e. “apply,” “post resumé”)