A quality management based on the Quality Model life cycle

Managing quality is a hard and expensive task that involves the execution and control of processes and techniques. For a good quality management, it is important to know the current state and the objective to be achieved. It is essential to take into account with a Quality Model that specifies the purposes of managing quality. QuEF (Quality Evaluation Framework) is a framework to manage quality in MDWE (Model-driven Web Engineering). This paper suggests managing quality but pointing out the Quality Model life cycle. The purpose is to converge toward a quality continuous improvement by means of reducing effort and time.Ministerio de Ciencia e Innovación TIN2010-20057-C03-02Ministerio de Ciencia e Innovación TIN 2010-12312-EJunta de Andalucía TIC-578

A Framework to Evaluate Software Developer’s Productivity The VALORTIA Project

Currently, there is a lack in companies developing software in relation to assessing their staff’s productivity before executing software projects, with the aim of improving effectiveness and efficiency. QuEF (Quality Evaluation Framework) is a framework that allows defining quality management tasks based on a model. The main purpose of this framework is twofold: improve an entity’s continuous quality, and given a context, decide between a set of entity’s instances on the most appropriate one. Thus, the aim of this paper is to make this framework available to evaluate productivity of professionals along software development and select the most appropriate experts to implement the suggested project. For this goal, Valortia platform, capable of carrying out this task by following the QuEF framework guidelines, is designed. Valortia is a platform to certify users' knowledge on a specific area and centralize all certification management in its model by means of providing protocols and methods for a suitable management, improving efficiency and effectiveness, reducing cost and ensuring continuous quality.Ministerio de Ciencia e Innovación TIN2013-46928-C3-3-

Towards a Business Process Quality Culture: From High-Level Guidelines to Grassroots Actions

We present an information systems development (ISD) approach to integrate quality culture in business processes. Action research is our mode of inquiry and a company from the food industry provides the setting. Food production involves auditing throughout the supply chain and a demanding information system, with numerous goals and rules grounded on the organizational policies and values. However, there is a lack of holistic process-oriented approaches to leverage a quality culture. This paper provides a contribution, with the ISO2 approach, offering a set of artifacts to support the ISD lifecycle. An audit from a food retail group confirmed the positive outcome of its use, internalizing quality principles while developing the IS, and it is planning to suggest its adoption by their network of food suppliers

Towards the Quality Improvement of Web Applications by Neuroscience Techniques

User-centered design not only requires designers to analyse and anticipate how users are likely to use a Web application, but also to validate their assumptions with regard to user behaviour in real environments. Cognitive neuroscience, for its part, addresses the questions of how psychological functions are produced by neural circuitry. The emergence of powerful new measurement techniques allows neuroscientists and psychologists to address abstract questions such as how human cognition and emotion are mapped to specific neural substrates. This paper focus on the validation of user-centered designs and requirements of Web applications by neuroscience techniques and suggest the use of these techniques to achieve efficient and effectiveness validated designs by real behavior of potential users.Ministerio de Ciencia e Innovación TIN2013-46928-C3-3-RJunta de Andalucía TIC-578

An Ontological Approach to Analyze the Data Required by a System Quality Scheme

According to IEEE, software quality is the degree to which software possesses a desired combination of attributes. Quality attributes have been of interest to the software community since 1970 and in the past few years this interest has increase. However, still is not clear how product quality should apply in the development process. The need to know what quality characteristics influence a specific entity and which is the information required to cover its measurement is the objective of this work. This paper presents an ontology to document a quality scheme with a specification based on ISO/IEC 25010. This contribution includes rules and queries that help to determine the data required to carry out the measurement process.Sociedad Argentina de Informática e Investigación Operativa (SADIO

An Ontological Approach to Analyze the Data Required by a System Quality Scheme

According to IEEE, software quality is the degree to which software possesses a desired combination of attributes. Quality attributes have been of interest to the software community since 1970 and in the past few years this interest has increase. However, still is not clear how product quality should apply in the development process. The need to know what quality characteristics influence a specific entity and which is the information required to cover its measurement is the objective of this work. This paper presents an ontology to document a quality scheme with a specification based on ISO/IEC 25010. This contribution includes rules and queries that help to determine the data required to carry out the measurement process.Sociedad Argentina de Informática e Investigación Operativa (SADIO

Technical Tool Surveys and Comparative Studies: A Systematical Approach

Comparative studies and surveys on different technologies are common practices in research environments, not only when planning a new research line, but also in enterprise environment, for example, when a new project is going to be developed and the suitable technology must be selected. In the research context, an ordinary and formal method frequently followed to analyse the situation is the Systematic Literature Review (SLR). However, SLR is not enough, if the study is oriented towards comparing technologies or tools solutions. This paper presents a mechanism to be applied systematically in surveys and comparative studies of tools and technological solutions. It is based on general concepts defined in SLR, but it extends them in order to cover other necessities. The paper illustrates how this mechanism is applied to a real project named THOT and it offers conclusions and learned lessons from the last trends

Technical Tool Surveys and Comparative Studies: A Systematical Approach

Comparative studies and surveys on different technologies are common practices in research environments, not only when planning a new research line, but also in enterprise environment, for example, when a new project is going to be developed and the suitable technology must be selected. In the research context, an ordinary and formal method frequently followed to analyse the situation is the Systematic Literature Review (SLR). However, SLR is not enough, if the study is oriented towards comparing technologies or tools solutions. This paper presents a mechanism to be applied systematically in surveys and comparative studies of tools and technological solutions. It is based on general concepts defined in SLR, but it extends them in order to cover other necessities. The paper illustrates how this mechanism is applied to a real project named THOT and it offers conclusions and learned lessons from the last trends.Ministerio de Ciencia e Innovación TIN2013- 46928-C3-3-

Synergistic Development of Information Systems and Quality Management in Healthcare

We present an approach for the synergistic development of information systems (IS) and quality management systems (QMS) in healthcare. Canonical action research is our mode of inquiry to address the multidimensional hospital quality: ISO 9001 certification, hospital accreditation, and IS quality. Our study tests and extends the ISO2 approach in two hospital services: emergency and pediatric care. Hospitals present challenging realities in their complex socio-technical structure. Our approach suggests self-evaluation by hospital professionals and the contrast of opinions to identify IS development opportunities, while contributing to quality awareness and the adoption of quality principles in business processes. The proposed approach allows (1) self-evaluation, (2) joint design, and (3) continuous improvement planning of hospital processes. Moreover, it supports diverse quality models in healthcare and the development of heterogeneous IS solutions in different maturity stages

NDT-Suite: A Methodological Tool Solution in the Model-Driven Engineering Paradigm

Although the Model-Driven paradigm is being accepted in the research environment as a very useful and powerful option for effective software development, its real application in the enter prise context is still a challenge for software engineering. Several causes can be stacked out, but one of them can be the lack of tool support for the efficient application of this paradigm. This pa per presents a set of tools, grouped in a suite named NDT-Suite, which under the Model-Driven paradigm offer a suitable solution for software development. These tools explore different options that this paradigm can improve such as, development, quality assurance or requirement treat ment. Besides, this paper analyses how they are being successfully applied in the industryMinisterio de Ciencia e Innovación TIN2013-46928-C3-3-RJunta de Andalucía TIC-578