A review of fuzzy AHP methods for decision-making with subjective judgements

Analytic Hierarchy Process (AHP) is a broadly applied multi-criteria decision-making method to determine the weights of criteria and priorities of alternatives in a structured manner based on pairwise comparison. As subjective judgments during comparison might be imprecise, fuzzy sets have been combined with AHP. This is referred to as fuzzy AHP or FAHP. An increasing amount of papers are published which describe different ways to derive the weights/priorities from a fuzzy comparison matrix, but seldomly set out the relative benefits of each approach so that the choice of the approach seems arbitrary. A review of various fuzzy AHP techniques is required to guide both academic and industrial experts to choose suitable techniques for a specific practical context. This paper reviews the literature published since 2008 where fuzzy AHP is applied to decision-making problems in industry, particularly the various selection problems. The techniques are categorised by the four aspects of developing a fuzzy AHP model: (i) representation of the relative importance for pairwise comparison, (ii) aggregation of fuzzy sets for group decisions and weights/priorities, (iii) defuzzification of a fuzzy set to a crisp value for final comparison, and (iv) consistency measurement of the judgements. These techniques are discussed in terms of their underlying principles, origins, strengths and weakness. Summary tables and specification charts are provided to guide the selection of suitable techniques. Tips for building a fuzzy AHP model are also included and six open questions are posed for future work

Automated software quality visualisation using fuzzy logic techniques

In the past decade there has been a concerted effort by the software industry to improve the quality of its products. This has led to the inception of various techniques with which to control and measure the process involved in software development. Methods like the Capability Maturity Model have introduced processes and strategies that require measurement in the form of software metrics. With the ever increasing number of software metrics being introduced by capability based processes, software development organisations are finding it more difficult to understand and interpret metric scores. This is particularly problematic for senior management and project managers where analysis of the actual data is not feasible. This paper proposes a method with which to visually represent metric scores so that managers can easily see how their organisation is performing relative to quality goals set for each type of metric. Acting primarily as a proof of concept and prototype, we suggest ways in which real customer needs can be translated into a feasible technical solution. The solution itself visualises metric scores in the form of a tree structure and utilises Fuzzy Logic techniques, XGMML, Web Services and the .NET Framework. Future work is proposed to extend the system from the prototype stage and to overcome a problem with the masking of poor scores

Operational Risk Management using a Fuzzy Logic Inference System

Operational Risk (OR) results from endogenous and exogenous risk factors, as diverse and complex to assess as human resources and technology, which may not be properly measured using traditional quantitative approaches. Engineering has faced the same challenges when designing practical solutions to complex multifactor and non-linear systems where human reasoning, expert knowledge or imprecise information are valuable inputs. One of the solutions provided by engineering is a Fuzzy Logic Inference System (FLIS). Despite the goal of the FLIS model for OR is its assessment, it is not an end in itself. The choice of a FLIS results in a convenient and sound use of qualitative and quantitative inputs, capable of effectively articulating risk management's identification, assessment, monitoring and mitigation stages. Different from traditional approaches, the proposed model allows evaluating mitigation efforts ex-ante, thus avoiding concealed OR sources from system complexity build-up and optimizing risk management resources. Furthermore, because the model contrasts effective with expected OR data, it is able to constantly validate its outcome, recognize environment shifts and issue warning signals.Operational Risk, Fuzzy Logic, Risk Management Classification JEL:G32, C63, D80

Consensus, dissension and precision in group decision making by means of an algebraic extension of hesitant fuzzy linguistic term sets

Present measures of the degree of agreement in group decision-making using hesitant fuzzy linguistic term sets allow consensus or agreement measurement when decision makers’ assessments involve hesitance. Yet they do not discriminate with different degrees of consensus among situations with discordant or polarized assessments. The visualization of differences among groups for which there is no agreement but different possible levels of disagreement is an important issue in collective decision-making situations. In this paper, we propose new collective and individual consensus measures that explicitly consider the hesitance of the decision makers’ hesitance in giving an opinion and also the gap between non-overlapping assessments, thus allowing the measurement of the polarization present within the group's opinions. In addition, an expert's profile is defined by considering the expert's behavior in previous assessments in group decision-making processes in terms of precision and dissension.Peer ReviewedPostprint (author's final draft

A contribution to consensus modeling in decision-making by means of linguistic assessments

Decision-making is an active field of research. Specifically, in recent times, a lot of contributions have been presented on decision-making under linguistic assessments. To tackle this kind of processes, hesitant fuzzy linguistic term sets have been introduced to grasp the uncertainty inherent in human reasoning when expressing preferences. This thesis introduces an extension of the set of hesitant fuzzy linguistic term sets to capture differences between non-compatible assessments. Based on this extension, a distance between linguistic assessments is defined to quantify differences between several opinions. This distance is used in turn to present a representative opinion from a group in a decision-making process. In addition, different consensus measures are introduced to determine the level of agreement or disagreement within a decision-making group and are used to define a decision maker’s profile to keep track of their dissension with respect to the group as well as their level of hesitancy. Furthermore, with the aim of allowing decision makers to choose the linguistic terms that they feel more comfortable with, the concept of free double hierarchy hesitant fuzzy linguistic term set is developed in this thesis. Finally, a new approach of the TOPSIS methodology for processes in which the assessments are given by means of free double hierarchy hesitant fuzzy information is presented to rank alternatives under these circumstances.Postprint (published version