E-grocery challenges and remedies: Global market leaders perspective

The purpose of the study is to identify logistic elements germane to e-grocery businesses, and to reveal the challenges collateral with each logistic element. Further, it strives to create a better understanding of specific remedies that have been employed by top e-grocery retailers to overcome existing challenges while aligning identified challenges with Turban’s framework. Extensive semi-structured interviews were conducted with management staff in three of the top ten global online grocery retailers and another that was a market leader in a European country. The qualitative data collected was transcribed and coded using a non-hierarchical axial coding to identify emerging themes in content analysis. The results expose a range of challenges that could be compartmentalised into three broad categories, in harmony with the different stages of the order fulfilment process. Interestingly, the study found that most challenges were operational rather than tactical or strategic in nature. While the study expands existing knowledge, its revelation that most challenges lie in the management of roles and responsibilities domain is instructive. This makes it imperative for practitioners to focus on this specific area if meaningful improvement in e-grocery retailing performance is to be realised. This research offers a systematic understanding of supply and distribution challenges, including remedies utilised to ameliorate the effect of the challenges from the perspectives of the top companies in the industry. These remedies can be invaluable for existing and emerging e-grocers

Assessment of joint inventory replenishment: a cooperative games approach

This research deals with the design of a logistics strategy with a collaborative approach between non-competing companies, who through joint coordination of the replenishment of their inventories reduce their costs thanks to the exploitation of economies of scale. The collaboration scope includes sharing logistic resources with limited capacities; transport units, warehouses, and management processes. These elements conform a novel extension of the Joint Replenishment Problem (JRP) named the Schochastic Collaborative Joint replenishment Problem (S-CJRP). The introduction of this model helps to increase practical elements into the inventory replenishment problem and to assess to what extent collaboration in inventory replenishment and logistics resources sharing might reduce the inventory costs. Overall, results showed that the proposed model could be a viable alternative to reduce logistics costs and demonstrated how the model can be a financially preferred alternative than individual investments to leverage resources capacity expansions. Furthermore, for a practical instance, the work shows the potential of JRP models to help decision-makers to better understand the impacts of fleet renewal and inventory replenishment decisions over the cost and CO2 emissions.DoctoradoDoctor en Ingeniería Industria