Proposal for a process oriented knowledge management system (PKMS)

International audienceIn an increasingly competitive environment, manufacturing companies are more frequently looking to handle the knowledge referentials relating to their redesign processes. They are then able to implement this with less effort and balance out their work capacity for innovation activities, contributing to more significant improvements in their product offering. In this article we propose a conceptual model for the implementation of a process-oriented knowledge tool dedicated to the formalisation of this type of knowledge referential. The implementable nature of this model has been validated by a demonstrator tested on an application case provided by our industrial partner, Renault Powertrain Technology Department

Extending Two-Dimensional Knowledge Management System Theory with Organizational Activity Systems\u27 Workflow Dynamics

Between 2005 and 2010 and across 48 countries, including the United States, an increasing positive correlation emerged between national intellectual capital and gross domestic product per capita. The problem remains organizations operating with increasingly complex knowledge networks often lose intellectual capital resulting from ineffective knowledge management practices. The purpose of this study was to provide management opportunities to reduce intellectual capital loss. The first research question addressed how an enhanced intelligent, complex, and adaptive system (ICAS) model could clarify management\u27s understanding of organizational knowledge transfer. The second research question addressed how interdisciplinary theory could become more meaningfully infused to enhance management practices of the organization\u27s knowledge ecosystem. The nature of this study was phenomenological to gain deeper understanding of individual experiences related to knowledge flow phenomena. Data were collected from a single historical research dataset containing 11 subject interviews and analyzed using Moustakas\u27 heuristic framework. Original interviews were collected in 2012 during research within a military unit, included in this study based on theme alignment. Organizational, knowledge management, emergent systems, and cognition theories were synthesized to enhance understandings of emergent ICAS forces. Individuals create unique ICAS flow emergent force dynamics in relation to micro- and macro-meso sensemaking and sensegiving. Findings indicated individual knowledge work significantly shapes emergent ICAS flow dynamics. Collectively enhancing knowledge stewardship over time could foster positive social change by improving national welfare