Linking consumer trust perception in constructing an e-commerce trust model

Trust issues is still considered as a main obstacle in the implementation of eCommerce Due to the increasing numbers of cyber crimes committed today, consumers are faced with doubt to engage in online shopping. As a safety precaution, consumers will take certain measures to protect their information by evaluating and assessing these websites trustworthiness before an actual purchase occurs. This paper describes a model that examines the elements related to online consumer behavior and to investigate this behavior towards building and increasing trust. The applicability of the model was tested in attempt to view consumers' acceptance towards the model and its component. The fmdings indicate the respondents are aware of the trust issue surrounding e-Commerce implementation as they accept and agreed with the model and its components

Online Dating Sites: A tool for romance scams or a lucrative e-business model?

Online dating sites are a new lucrative B2C e-business model, however, these sites are increasingly used by felons and scammers to exploit vulnerable customers. Although the impact of online dating scams on victims is vast, and online dating sites are a growing e-business, research on this topic is almost non-existent. The few studies on online dating sites are generally from Psychology addressing user issues. The aim of this research is to explore online dating sites as an e-business model, types of scams carried out via these sites, and regulations required to protect users of online dating sites. Using document analysis, this research will establish the current business models of online dating sites, the types of online dating scams, the impact of these scams on victims, and will develop a typology of these issues for the protection of users and for reducing this new type of cybercrime. Findings of this research will contribute to knowledge on online dating sites as an e-business model which unfortunately is misused by some users for criminal activities to provide future research directions

Digital fears experienced by young people in the age of technoscience

With the advance of technoscience, digital technologies have started to reshape the traditional array of social fears experienced by younger generations by triggering the appearance of new, digital fears. In this article, we undertake a sociological analysis to investigate the concept of digital fears both theoretically and empirically. Our survey conducted among Russian young people aged 18-30 in 2020 (N = 1050, Sverdlovsk region, Russian Federation) showed that fear is a distinctive characteristic of the social well-being of this generation. Moreover, fear tends to become more pronounced both quantitatively (i.e., the frequency of emergence) and qualitatively (i.e. the emergence of new types). The identified digital fears of young people allowed us to draw their typology. Depending on the specifics of digital threat, the following types were distinguished: those associated with impact and control, crime and security, communication and activity, technology and innovation, and social inequality. We show that the expanding range of social fears leads to the formation of catastrophic thinking in young people, thereby affecting the level of social well-being and distorting the image of the future

A qualitative study of stakeholders' perspectives on the social network service environment

Over two billion people are using the Internet at present, assisted by the mediating activities of software agents which deal with the diversity and complexity of information. There are, however, ethical issues due to the monitoring-and-surveillance, data mining and autonomous nature of software agents. Considering the context, this study aims to comprehend stakeholders' perspectives on the social network service environment in order to identify the main considerations for the design of software agents in social network services in the near future. Twenty-one stakeholders, belonging to three key stakeholder groups, were recruited using a purposive sampling strategy for unstandardised semi-structured e-mail interviews. The interview data were analysed using a qualitative content analysis method. It was possible to identify three main considerations for the design of software agents in social network services, which were classified into the following categories: comprehensive understanding of users' perception of privacy, user type recognition algorithms for software agent development and existing software agents enhancement

What kind of home is your care home? A typology of personalised care provided in residential and nursing homes

This paper examines how care home managers in England conceptualised the approach to delivering personalised care in the homes they managed. We conducted interviews with care home managers and mapped the approaches they described on two distinct characterisations of personalised care prominent in the research and practitioner literature: the importance of close care relationships and the degree of resident choice and decision-making promoted by the care home. We derived three ‘types’ of personalised care in care homes. These conceptualise the care home as an ‘institution’, a ‘family’ and a ‘hotel’. We have added a fourth type, the ‘co-operative’, to propose a type that merges proximate care relationships with an emphasis on resident choice and decision-making. We conclude that each approach involves trade-offs and that the ‘family’ model may be more suitable for people with advanced dementia, given its emphasis on relationships. While the presence of a range of diverse approaches to personalising care in a care home market may be desirable as a matter of choice, access to care homes in England is likely to be constrained by availability and cost

Untuned Keyboards: Online Campaigners, Citizens, and Portals in the 2002 Elections

Presents findings from a survey conducted in October and November 2002. Looks at the role that the major portals of Web traffic, online campaigners, and Internet users who got political news online played at the highlight of the 2002 mid-term elections

Changes in Facebook Behavior over Time

Use of social networking sites has led to research concerning online behavior and personality. This study uses a model specifically developed to study the shifts in behavior of five defined types of Facebook users over a 5-year period as they exploit the site201F;s Timeline feature. Analysis revealed a statistically significant difference in activity among Scrapbookers, t(7) = 7.99, p .01 and (M = 9.13, s = 3.23) as well as among Social Butterflies, t(7) = 7.13, p .01 and (M = 7.38, s = 2.92). The t-test found no discernable statistically reliable difference in the Observer category t(7) = 1.53, p .05 and (M = 0.5, s = .93) nor in the Activist category t(7) = 1.69, p .05 and (M = 1.63, s = 2.72), or Entrepreneur category t(7) = 1.53, p .05 and (M = 1.75, s = 3.24)

Relationship quality in customer-service robot interactions in industry 5.0: An analysis of value recipes

The paper studies the interactions between customers and robots within the framework of Industry 5.0-driven services. Prior studies have explored several factors contributing to the quality of these interactions, with perceived value being a crucial aspect. This study uses value recipes, which refer to specific configurations of how different benefits and costs are weighed up/evaluated, as a theoretical framework to investigate the quality of relationships between customers and service robots. The study aims to shed light on the complex interplay between different value dimensions that shape customers\u27 relationships with robots. To achieve this goal, the authors analyze what value configurations facilitate or impede high-quality relationships between customers and service robots. Fuzzy set qualitative comparative analysis (fsQCA) was used to analyze data from 326 consumers. The data reveal that value recipes comprising positive values (such as relational benefit, novelty, control, personalization, excellence, and convenience) and negative values (about privacy and effort) prove highly effective in augmenting relationship quality. Results also underscore those negative values either in isolation or in conjunction with positive values, do not impede relationship quality. The theoretical contribution of this study lies in presenting new insights into relationship dynamics between customers and service robots in an Industry 5.0 value-driven context. From a practical standpoint, the findings suggest guidelines for successfully infusing the retail landscape with more intelligent service robots

Exploring Personality Traits in Elite Sport Players and Associate with a Good Project Managers

The paper deals with the issue of personality in the context of the professions of an elite tennis player and a project manager. The objective of the conducted research is to find a set of personality characteristics typical for tennis and project management and to find out which personality characteristics of the analyzed professions are similar, or different. To confirm the hypothesis H: "The personality characteristics of an elite tennis player correspond to the demands of his profession, just as the personality characteristics of a project manager correspond to the demands of his profession, and there is demonstrably a correlation in the personality characteristics of elite tennis players and project managers, which corresponds to a correlation in the demands of these two professions," we will use the Cattell's 16 Personality Factor Test, the Spearman correlation analysis, the evaluation of the relevant test indicators difference in statistical significance using the Student t-test, and the comparative analysis. A comparison of the demands of the analyzed professions on a person and a comparison of the personality characteristics of the elite tennis players and the project managers results in the conclusion that the personalities of an elite tennis player and a project manager are somewhat similar, as well as a striking difference between them in the emotional area. The hypothesis was confirmed. An elite tennis player can be a good project manager. Doi: 10.28991/ESJ-2023-07-04-019 Full Text: PD