Facilitating B2B E-business by IT-supported business process negotiation services

Due to the complexity of business transactions and growing business automation demands from the B2B e-business community to swiftly respond to the ever-changing environment, workflow technology has been receiving more attention recently. The increasing popularity and adoption of workflow management system (WfMS) within organisations make workflow-based B2B e-business practically viable since more and more business transactions are implemented as automated processes and executed by WfMSs. Having been viewed as services by many researchers and practitioners, process-driven B2B e-business are conducted through service discovery and runtime execution. However, if there is no existing service provided by a desired business partner that matches the requirement then such a process will have to be negotiated and then created. Unfortunately, direct people-to-people negotiation followed by manual transformation of the negotiation outcome into processdriven services can be very resource consuming. Therefore, it is identified that there is a research gap in computer-aided negotiation approach for process-driven B2B e-business. This paper introduces essentials of workflow technology and negotiation. It then describes ways of capturing elements of negotiation from an operational view point. Finally, it explains how to integrate the IT-supported negotiation services into an overall cross-organisational workflow collaboration (COWCO) supporting framework

A cross organisation compatible workflows generation and execution framework

With the development of the Internet, the demand for electronic and online commerce has increased. This has, in turn, increased the demand for business process automation. In this paper, we look at the use of workflows for business process automation. An automatically generated workflow can save time and resources needed for running online businesses. In general, due to the interdependencies between their activities, multiple business organisations will need to work together by collaborating and coordinating their activities with each other. This gives rise to the need for workflow collaboration across organisations. Current systems for workflow collaboration are only capable of reconciling existing workflows of the collaborating organisations. Automatic workflow generation systems only generate workflows for individual organisations and cannot handle the automatic generation of compatible workflows for multiple collaborating organisations. To overcome this problem, in this paper, we present a framework that is able to generate multiple sets of compatible workflows for multiple collaborating organisations. The proposed framework supports runtime enactment and runtime collaboration of the generated workflows. This framework enables users to save the time and resources that would otherwise be spent in modelling, reconciling and reengineering workflows

Cross organisational compatible workflows generation and execution

With the development of internet and electronics, the demand for electronic and online commerce has increased. This has, in turn, increased the demand for business process automation. Workflow has established itself as the technology used for business process automation. Since business organisations have to work in coordination with many other business organisations in order to succeed in business, the workflows of business organisations are expected to collaborate with those of other business organisations. Collaborating organisations can only proceed in business if they have compatible workflows. Therefore, there is a need for cross organisational workflow collaboration. The dynamism and complexity of online and electronic business and high demand from the market leave the workflows prone to frequent changes. If a workflow changes, it has to be re-engineered as well as reconciled with the workflows of the collaborating organisations. To avoid the continuous re-engineering and reconciliation of workflows, and to reuse the existing units of work done, the focus has recently shifted from modeling workflows to automatic workflow generation. Workflows must proceed to runtime execution, otherwise, the effort invested in the build time workflow modeling is wasted. Therefore, workflow management and collaboration systems must support workflow enactment and runtime workflow collaboration. Although substantial research has been done in build-time workflow collaboration, automatic workflow generation, workflow enactment and runtime workflow collaboration, the integration of these highly inter-dependent aspects of workflow has not been considered in the literature. The research work presented in this thesis investigates the integration of these different aspects. The main focus of the research presented in this thesis is the creation of a framework that is able to generate multiple sets of compatible workflows for multiple collaborating organisations, from their OWLS process definitions and high level goals. The proposed framework also supports runtime enactment and runtime collaboration of the generated workflows

IT supported business process negotiation, reconciliation and execution for cross-organisational e-business collaboration

In modern enterprises, workflow technology is commonly used for business process automation. Established business processes represent successful business practice and become a crucial part of corporate assets. In the Internet era, electronic business is chosen by more and more organisations as a preferred way of conducting business practice. In response to the increasing demands for cross-organisational business automation, especially those raised by the B2B electronic commerce community, the concept of collaboration between automated business processes, i.e. workflow collaboration, is emerging. Otherwise, automation would be confined within individual organisations and cross-organisational collaboration would still have to be carried out manually. However, much of the previous research work overlooks the acquisition of the compatible workflows at build time and simply assumes that compatibility is achieved through face-toface negotiation followed by a design from scratch approach that creates collaborative workflows based on the agreement resulted from the negotiation. The resource-intensive and error-prone approach can hardly keep up with the pace of today’s marketplace with increasing transaction volume and complexity. This thesis identifies the requirements for cross-organisational workflow collaboration (COWCO) through an integrated approach, proposes a comprehensive supporting framework, explains the key enabling techniques of the framework, and implements and evaluates them in the form of a prototype system – COWCO-Guru. With the support of such a framework, cross-organisational workflow collaboration can be managed and conducted with reduced human effort, which will further facilitate cross-organisational e-business, especially B2B e-commerce practices