210 research outputs found

    Wireless personal area networks and free-space optical links

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    This thesis is concerned with the link layer design of indoor (IrDA) and outdoor infrared links, as well as the performance of the higher layers of two major Wireless Personal Area Network (WPAN) technologies: IrDA and Bluetooth. Recent advancesin wireless technology have made it possible to put networking technology into small portable devices. During the past few years, WPAN technologies have been the subject of a tremendous growth both in research and development. Although many studies have been conducted on wireless links to address different issues on physical and link layers, wireless communications are still characterised by high error rates becauseof the frequently changing medium. On the other hand, performance studies of the higher layers are also very important. In this thesis, for the first time, a comprehensivestudy of the interactions betweenthe higher and the lower protocol layers of IrDA and Bluetooth has been carried out to improve the overall system performance. Mathematical models for the link layers are introduced for the infrared systems: infrared data association (IrDA) and free space optics (FSO). A model for the IrDA (indoor infrared) link layer is developed by considering the presence of bit errors. Based on this model, the effect of propagation delay on the link through put is investigated. An optimization study is also carried out to maximize the link throughput. FSO (outdoor infrared) links are often characterized by high speed and long link distance. A mathematical model for the FSO link layer is also developed. Significant improvement of the link throughput is achieved by optimizing the link parameters. Based on the link layer model, the performance of the IrDA higher layers (transport, session and application layers) is investigated. First, a mathematical model of TinyTP (transport protocol) is elaborated and subsequently verified by simulations. The effects of multiple connections and available buffer size are investigated. The throughput at the TinyTP level is optimized for different buffer sizes. Subsequently, the session layer, including Object Exchange (OBEX) and IrDA Burst (IrBurst) protocols, is studied and modelled. The derived mathematical model is verified by simulation results. A set of protocol parameters and hardware selection guidelines is proposed to optimize the overall system performance while also keeping the hardware requirementto a minimum. Finally, two rapidly developing IrDA applications, IrDA financial messaging(IrFM) and IrDA simple connection (IrSC), are studied. IrFM is investigated by comparison to other digital payment technologies, while the performance of IrSC is compared in two different technical approaches. In order to improve the throughput and minimize the transmission delay for the Bluetooth data applications, a systematic analysis is carried out for the Bluetooth Logical Link Control and Adaptation Layer Protocol (L2CAP). L2CAP is layered above the Bluetooth link layer (Baseband) and is essential to Bluetooth data applications. A simple and intuitive mathematical model is developed to derive simple equations for the L2CAP throughput and the average packet delay. The derived throughput equation, which is validated by simulations, takes into account bit errors as well as packet retry limits. Finally, a number of easy-to-implement performance enhancement schemes are proposed, including the optimum use of the protocol parameters

    Mobile Payments in the Netherlands: Adoption Bottlenecks and Opportunities, or… Throw Out Your Wallets

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    Het doel van dit onderzoek is het analyseren van de marktgrootte van mobiel betalen en de bijbehorende omzetbasis, alsmede de invoering van knelpunten, om inzicht te verkrijgen in de introductie en ontwikkeling van mobiele bankservices in Nederland. Het onderzoek beschrijft verscheidene aspecten van mobiel betalen/mobiel bankieren in Nederland. Onderwerpen als implementatie, wetgeving, geschatte businesscase, aanbevolen businessmodel, ontwikkelingsscenario’s, een SWOT - analyse van technische oplossingen, organisatorische knelpunten, een analyse van de redenen van succes en falen en openstaande problemen en uitdagingen komen aan de orde. Het voornaamste doel van het onderzoek is het trachten te beantwoorden van de vraag of er een markt voor mobiel betalen is in Nederland en een analyse geven van waarom mobiele bankservices niet succesvol zijn geweest in Nederland. Bovendien dient gemeld te worden dat de focus van dit verslag lag op microbetalingen, waar over het algemeen betalingen tot €10 onder verstaan worden.The purpose of this research report is to analyse the mobile payment market size and its revenue basis, as well as adoption bottlenecks, in view of establishing the adoption and deployment of mobile banking services in The Netherlands. The research report describes various aspects with regard to mobile payments/mobile banking in The Netherlands. Issues like implementation, regulatory framework, estimated business case, deployment scenario’s, recommended business model, a SWOT analysis of the technical solutions, organisational bottlenecks, an analysis of the reasons for success and failures, and open issues and challenges are addressed. The main aim is to try to answer the question whether there is a market in The Netherlands for mobile banking services, and providing an analysis of why M-banking services have not been so successful in The Netherlands. Furthermore, it needs to be mentioned that the focus of this paper was on micro-payments, which are generally considered to be payments of up to €10

    Privacy-Preserving Electronic Ticket Scheme with Attribute-based Credentials

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    Electronic tickets (e-tickets) are electronic versions of paper tickets, which enable users to access intended services and improve services' efficiency. However, privacy may be a concern of e-ticket users. In this paper, a privacy-preserving electronic ticket scheme with attribute-based credentials is proposed to protect users' privacy and facilitate ticketing based on a user's attributes. Our proposed scheme makes the following contributions: (1) users can buy different tickets from ticket sellers without releasing their exact attributes; (2) two tickets of the same user cannot be linked; (3) a ticket cannot be transferred to another user; (4) a ticket cannot be double spent; (5) the security of the proposed scheme is formally proven and reduced to well known (q-strong Diffie-Hellman) complexity assumption; (6) the scheme has been implemented and its performance empirically evaluated. To the best of our knowledge, our privacy-preserving attribute-based e-ticket scheme is the first one providing these five features. Application areas of our scheme include event or transport tickets where users must convince ticket sellers that their attributes (e.g. age, profession, location) satisfy the ticket price policies to buy discounted tickets. More generally, our scheme can be used in any system where access to services is only dependent on a user's attributes (or entitlements) but not their identities.Comment: 18pages, 6 figures, 2 table

    Wireless personal area networks and free-space optical links

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    This thesis is concerned with the link layer design of indoor (IrDA) and outdoor infrared links, as well as the performance of the higher layers of two major Wireless Personal Area Network (WPAN) technologies: IrDA and Bluetooth. Recent advancesin wireless technology have made it possible to put networking technology into small portable devices. During the past few years, WPAN technologies have been the subject of a tremendous growth both in research and development. Although many studies have been conducted on wireless links to address different issues on physical and link layers, wireless communications are still characterised by high error rates becauseof the frequently changing medium. On the other hand, performance studies of the higher layers are also very important. In this thesis, for the first time, a comprehensivestudy of the interactions betweenthe higher and the lower protocol layers of IrDA and Bluetooth has been carried out to improve the overall system performance. Mathematical models for the link layers are introduced for the infrared systems: infrared data association (IrDA) and free space optics (FSO). A model for the IrDA (indoor infrared) link layer is developed by considering the presence of bit errors. Based on this model, the effect of propagation delay on the link through put is investigated. An optimization study is also carried out to maximize the link throughput. FSO (outdoor infrared) links are often characterized by high speed and long link distance. A mathematical model for the FSO link layer is also developed. Significant improvement of the link throughput is achieved by optimizing the link parameters. Based on the link layer model, the performance of the IrDA higher layers (transport, session and application layers) is investigated. First, a mathematical model of TinyTP (transport protocol) is elaborated and subsequently verified by simulations. The effects of multiple connections and available buffer size are investigated. The throughput at the TinyTP level is optimized for different buffer sizes. Subsequently, the session layer, including Object Exchange (OBEX) and IrDA Burst (IrBurst) protocols, is studied and modelled. The derived mathematical model is verified by simulation results. A set of protocol parameters and hardware selection guidelines is proposed to optimize the overall system performance while also keeping the hardware requirementto a minimum. Finally, two rapidly developing IrDA applications, IrDA financial messaging(IrFM) and IrDA simple connection (IrSC), are studied. IrFM is investigated by comparison to other digital payment technologies, while the performance of IrSC is compared in two different technical approaches. In order to improve the throughput and minimize the transmission delay for the Bluetooth data applications, a systematic analysis is carried out for the Bluetooth Logical Link Control and Adaptation Layer Protocol (L2CAP). L2CAP is layered above the Bluetooth link layer (Baseband) and is essential to Bluetooth data applications. A simple and intuitive mathematical model is developed to derive simple equations for the L2CAP throughput and the average packet delay. The derived throughput equation, which is validated by simulations, takes into account bit errors as well as packet retry limits. Finally, a number of easy-to-implement performance enhancement schemes are proposed, including the optimum use of the protocol parameters.EThOS - Electronic Theses Online ServiceGBUnited Kingdo

    Leadership Styles: A Comparative Analysis of PTD Officers and DG Officers in the Ministry of Education Malaysia

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    The purpose of this study is to explore the leadership styles of middle level managers working in the Ministry of Education Malaysia. The middle level managers in this research are restricted to those from the Administrative and Diplomatic Officers Scheme of service (PTD: Skim Pegawai Tadbir dan Diplomatik) and Education Officers Scheme of service (DG: Skim Pegawai Perkhidmatan Pendidikan Siswazah/Bukan Siswazah). Leadership style, in this study, is defined as the extent to which a leader exhibits transformational, transactional and/or laissez-faire styles of leadership. This study adopts a mixed methods approach in helping to elicit information pertaining to the leadership styles of the PTD and DG middle level managers. A Multifactor Leadership Questionnaire (MLQ) 5x rater form is used in the quantitative strand while the qualitative part of this study utilises a standardised open-ended interview approach. A total of 122 respondents working in ten departments in the Ministry of Education answered the questionnaire while eight middle level managers (four PTD and four DG middle level managers) were interviewed. The results of both of the quantitative and qualitative strands indicate that the PTD and DG middle level managers showed more transformational leadership styles as compared to transactional leadership styles. In addition, the t-test reveals that the two groups of middle level managers do not show any significant differences in terms of their leadership styles. The findings also indicate that there were no significant differences in the perceptions of the overall transformational, transactional and laissez-faire leadership styles of the PTD middle level managers as perceived by their subordinates from different schemes of service. However, the same could not be said of DG middle level managers as their overall transformational as well as laissez-faire leadership styles indicate significant differences as perceived by subordinates from different schemes of service. This study will benefit the Malaysian public sector in understanding the different styles of leadership among middle level managers working in government organization. More specifically, this study is useful for understanding the similarities and differences of leadership styles of the DG and PTD middle level managers working in the Ministry of Education Malaysia

    Power battles in ICT standards-setting process : lessons from mobile payments

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    Standards play an important role in ICT innovation to ensure the interoperability and interconnectivity. However, standardisation is a complex process that involves actors with different interests. Various studies, which are mainly economics, have tried to develop the standards-setting process models. One of the models proposes that standardisation can be distinguished into two main stages, i.e., the pre-standardisation stage and the standardisation stage (Smits, 1993). The distinction is based on the different players involved in each stage. The pre-standardisation stage is the period when the players involved are mostly the firms who have developed a new technological specification or requirement, which they want to become the standard. In this period, they draft proposals or recommendations for submission to a formal standards body. If accepted, the proposal or recommendation becomes a working item within the Technical Committee or Working Group of the standards body. This marks the beginning of the standardisation stage. The outcome of the pre-standardisation stage may, on the other hand, be made publicly available and become the market standard. If this is happens, there is no standardisation stage, and the process becomes de facto standardisation. The early stage of standardisation is considered to be the most important period in the standards-setting process for a number of reasons, the main one being that the dynamics and the interactions among actors during the early period may influence the process and the outcome. Various activities take place in this period, such as information gathering, lobbying, and informal meetings. These initial actions reveal the interactions among involved actors that have a substantial impact on the entire standards-setting process. Power is a factor that shapes the dynamics of these interactions. However, little research has been undertaken to explore this dynamics. This study, thus represents an effort to redress this, by exploring the mechanism of standardisation and the interactions that take place among the parties involved. To be precise, this study explores the power battles among the negotiating parties during the standards-setting process. The main research question of this study can be formulated as: How do the power battles shape the process of standards-setting in ICT industry? Qualitative case study research has been chosen as the research methodology. The qualitative case study consists of case selection and data collection, which includes interviews and documentation from technical report, white papers, news, to company profiles. Prior to the case study activities, literature survey on standardisation and negotiation, which is a part of desk research, has been conducted and serves as the knowledge source and the theoretical framework of this study. In addition, literature survey can also be used as a secondary source of data. Negotiation theory has been used to deliberate the concept of power. For the empirical part, the aspect of the ICT industry that has been chosen is Mobile Payments. The development of Mobile Payments, defined as an activity that occurs between two parties utilising a combination platform Power Battles 222 in ICT Standards-Setting Process between financial and mobile communications, is still in the conceptual and trial period, which means that as yet no standards have been defined. This provides an ideal context in which to track the process of standardisation and all it involves. Moreover, different sectors are involved in this emerging technology, which means a variety of power based negotiations are likely to occur. Therefore, five Mobile Payments developing organisations are revealed as the arena and discussed as the case studies. They are the Mobile Payment Forum, Mobey Forum, Simpay, PayCircle, and ECBS. Mobile Payments can be seen as a result of an innovation in a service industry. By definition, Mobile Payments is an incremental innovation, that is, a new technology that offers improved performance in payment method offered by payment institutions through mobile devices and networks. Mobile Payments is an improved service and a new method of payment, which involves services from the financial and mobile communications industries. Mobile Payments involves the telecommunications and the financial industries. Both industries have several existing standards, supported by powerful parties, and both industries are themselves powerful parties. As a result, standards development for Mobile Payments is being shaped by two powerful parties from different industries. Standards-setting for Mobile Payments thus is an inter-industry battleground, hence the current absence of standards for Mobile Payments. Various actors have made attempts to set standards for Mobile Payments. Mobile Payments is in the beginning and early period of the standards-setting process, in which only related firms are involved. Negotiation and informal meetings between parties occur during this stage, and an agreement among actors about certain solutions would be generated to proceed to the next level. For de facto standardisation, the agreement would be standards launched on the market. In the case of de jure standardisation, the agreement takes the form of a proposal, which must be examined and accepted as the working project by the formal standards body. The two major industry groups involved in Mobile Payments initiated various organisations. Financial industry initiatives resulted in the Mobile Payment Forum, the Mobey Forum and the European Committee for Banking Standards (ECBS). Initiatives from the telecommunications industry resulted in the establishment of what eventually became known as Simpay. In addition to these initiatives from the two major industries, the IT industry group representing manufacturers and vendors – launched PayCircle. Although competing to each other, these groups are inter-related. A number of firms join more than one group, playing a different role in each. For instance, in one group, a firm might be a Board member whilst it might only be an Associate member of another. Grindley (1995) calls these types of alliances cross-membership. It represents a strategic movement, designed to monitor the activities of others in the various fora. In Mobile Payments standardisation, four power types can be identified. These types of power are exercised by the different categories of actors in negotiating standards-setting process; they are legitimate power, expert power, referent power, and informational power. Legitimate power is possessed by the founder of consortia, and reflected from the leadership privilege in decision-making. Expert power is characterised by the expertise in particular area and technological know-how mostly possessed by the manufacturers. The expert power provides them to propose the preferred architecture of Mobile Payments. Referent power is acquired through reputation and influential individual, which is performed well by service oriented organisations. Related Summary 223 information, for instance on the current development on Mobile Payments, provides knowledge to the information possessor, and leads to the informational power. In this case, the typical possessors of informational power are network operators and credit-card companies. The existence of different Mobile Payments developing groups introduces competition at consortium level. The competition between groups affects the power battles among them. Each organisation has different power types, which produce different power dominance. The differences lie in the different membership composition. Mobile Payment Forum is a business and policy oriented consortium, which is reflected in the variety of its membership composition. Mobey Forum is a technically oriented consortium, whose concern is to implement mobile technologies for financial services. Simpay is a commercial and profit oriented group, and is registered as a UK-based company. PayCircle is a technically oriented consortium as exemplified by its membership. And ECBS is a policy-oriented organisation, which is evident from its membership composition and structure. Moreover, ECBS acts as regulator in the banking sector. The power battles among these organisations reveal certain characteristics. Although all Mobile Payments organisations possess expert power, this varies in type depending on the expertise of their members. For instance, although Mobey Forum and PayCirlce are both technically oriented, they have different approaches and different expertise. Although the Mobile Payment Forum and ECBS are both policy-oriented organisations, ECBS has more legitimate power than Mobile Payment Forum because the Mobile Payment Forum is a business-oriented group, which implements its legitimate power within the organisation, while ECBS has legitimate power over external organisations. The result of these power battles is the multiple types of Mobile Payments being developed by the various organisations. The first type is a bank-account-based system, which is also known as wallet-based Mobile Payments. Mobey Forum is the developer of this system, which reflects the expert power of its founders. This payment system is also supported by PayCircle and ECBS, which indicates referent power among these three organisations. The second type is a telco-billing-based system, which is being developed by Simpay. Simpay’s persistence in pursuing this system demonstrates its expert power; its founders are the leading mobile network operators. In addition, this development shows the legitimate power of Simpay’s founder. When developing this system, Simpay demonstrates its informational power in approaching banks to become members. Simpay’s informational power is based on its understanding of the importance of payment systems to banks. However, the commission rate in Simpay’s proposed architecture is too high, which makes it difficult for them to accept the architectures being proposed by the banks. Simpay’s proposed architecture is similarly not supported by other organisations. The third type is credit-card-based, and is being developed by the Mobile Payment Forum. This type of development by the Mobile Payment Forum demonstrates the legitimate power of its founders. Moreover, it also exemplifies the expert power of the founders, which are the leading credit-card institutions. The fact that the Mobile Power Battles 224 in ICT Standards-Setting Process Payment Forum is the most heterogeneous Mobile Payments developing organisation, demonstrates that it has referent power. From the three different types of Mobile Payments being developed, it is obvious that there is a conflict of interests among the involved parties. Each of them would like to gain the maximum outcome by becoming the technological leader through dominant design in the market. As a result, different technologies compete and create the power battles among them. Therefore, one may conclude that the power battles in standardssetting process cause technology variation and lead to the uncertainty of the standards for the technology in question
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