Data Synchronization Technology: Standards, Business Values and Implications

The Internet-enabled connectivity has created opportunities for businesses to conduct various forms of collaborative activities. However, the findings of several surveys indicate that the deficiencies in data quality might compromise the potential benefits of joint efforts. Global data synchronization (GDS), the process of timely updating product data to maintain the data consistency among business partners, is viewed as the key to materialize the benefits of e-collaboration in the global supply chain setting. In the paper, we present the need for data synchronization, discuss the evolution of technical standards of data identification schemes, and introduce the Global Data Synchronization Network (GDSN), the platform on which global data synchronization is substantiated. We detail the structure of GDSN and the protocols for the process of GDS. Furthermore, we discuss business and management implications of GDS, different approaches to implementing GDS, and challenges to the implementation of GDS. The emergence of GDS and GDSN presents research opportunities on issues relating to the implementation of GDS, the relationship between GDSN and EPCglobal Network, the impact of GDS on inter-organizational relationships, the network effect of global standards, and evolution of complementary standards. We discuss these research opportunities. In brief, the article covers the history, present status, and future of GDS and GDSN, as well as their potentials, benefits, and implementation issues

Service bundling opportunities for a 3PL in the value network

Thesis (S.M.M.O.T.)--Massachusetts Institute of Technology, Sloan School of Management, Management of Technology Program, 2003.This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.Originally written by two authors for two different degrees: Massachusetts Institute of Technology, Sloan School of Management, Management of Technology Program (Mr. Chew); and, Massachusetts Institute of Technology, Engineering Systems Division, Technology and Policy Program (Mr. de Graeve). Mr. Chew graduated June 2003; Mr. de Graeve did not graduate until June 2004, and submitted the following thesis with title: Framework for the study of governance in the supply networksIncludes bibliographical references (leaves 96-99).The 3PL industry is currently experiencing rapid growth, high fragmentation and intense competition. In order to survive and stay relevant going forward 3PLs need to re-assess their current position in the value network and develop a clear strategy to position themselves as strategic business partners for the long term. This thesis first explores the supply chain challenges and needs of the major stakeholders in the value network. It then tries to create a roadmap identifying the major opportunities which 3PLs should optimize in order to become true value-added service providers and long term strategic business partners in the value network.by Chee Mun Chew & Denis de Graeve.S.M.M.O.T

Toward the Inter-organizational Product Information Supply Chain – Evidence from the Retail and Consumer Goods Industries

Since the 1980s, the retail and consumer goods industries have been making very extensive use of EDI-based data exchange and subsequently developed the vision of Efficient Consumer Response (ECR). In the meantime, a growing number of studies report that poor data quali¬ty, in particular out¬dated or wrong product information, negatively impacts demand and supply chain performance. Whereas prior literature intensively studied the positive effects of information sharing on the coordination of supply and demand, this research is aimed at establishing a basis for understanding the phenomena of the underlying inter-organizational product information supply chain. Using coordination theory as an overarching framework, the main research contribution is a set of dependencies, coordination problems, and coordination mechanisms that characterize the product information supply chain. From an analysis of two retailer-manufacturer relationships, we conclude that flow and sharing dependencies evolve into reciprocal dependencies as the intensity of demand and supply collaboration increases. We also find that industry standards ?notably Global Data Synchronization (GDS) ?do not yet fully cover the inter-organizational coordination requirements that result from the identified set of sharing and flow dependencies

WOOLWORTHS AUSTRALIA AND WALMART US: BEST PRACTICES IN SUPPLY CHAIN COLLABORATION

This study analyses retail industries with the efforts of their supply chain collaboration (SCC) frommanufacturers to consumers. It also describes the ways of identifying collaboration partners and buildingpartnership for sharing information, thus representing the best practices in such efforts. The successof building the collaboration in terms of supply chain is described through the observation and analyseson the journey undertaken by both Walmart US, and Woolworths Australia. This is said to have enabledthe retailers to achieve greater organizational performance through driving common objectives in partnershipwith their supply network. For examples there some empirical successes as achieved by Woolworthssuch as saving of approximately AUD$75M within the first two years of project commencement,reduction in lead time of getting point-of-sale information from two weeks to every Monday morning forthe previous week, integration of information technology into supply chain management, and improvementin sales by AUD$7 billion. It can be generalized that through the sharing of knowledge, resources,information, profits and risks, the companies are able to position themselves in an advantageous spot,where operational efficiencies and financial cost savings are paramount

An investigation of the effects of IT investment on firm performance: The role of complementarity.

The concept of complementarity has been introduced into IT-based firm performance research in order to address inconsistent magnitudes of the impacts from IT investments across studies. This dissertation seeks to understand the scope of IT investment complementarities, to examine the different ways in which different complementarities impact the payoff from an IT investment, and to empirically test the effects of complementary investments in the context of investments in SCM and CRM. The knowledge-based view of the firm (KBV) is employed in order to understand a boundary and different roles of complementarity. The KBV sees organizational capabilities from the aggregation of knowledge into capabilities and the deployment of knowledge assets in the form of capabilities. Knowledge aggregation requires individuals' specialized knowledge (human capital) and the aggregation mechanisms of structural, social, and community capital. The combination of these three forms of capital, together with human capital, constitutes organizational capabilities. Once constituted, the complementary deployment of capabilities is important. Foundational capability must be in place in order for the focal IT investment to deliver value, synergistic capability amplifies the economic benefits of the focal IT investment, and management capability is managers' organizing vision and capability to successfully deploy the focal IT investment.The research findings show that three forms of structural, community, and human capital have highly significant impacts on firm performance measured by Net Cash Flow, Gross Profit, and EBITDA. Synergistic capabilities and management capabilities are found to be highly significant in moderating between three forms of capital and firm performance measurements.The data for this study were drawn from secondary data sources: Annual Reports, Press Releases, and news articles. The dependent variables are drawn from COMPUSTAT. The data collection method for the independent variables was a keyword search. The research sampling frame is confined within a single value chain however distinctively different industry categories are represented within this value chain. This sampling strategy yielded a total of 111 firms that had invested in SCM and 45 firms that had invested in CRM

Étude des phases en amont des projets d'adoption des technologies RFID pour l'amélioration des chaînes d'approvisionnement

Problématique et objectifs de recherche -- Les technologies RFID et le réseau EPC -- Cadre conceptuel et contexte d'innovation -- University-based living lab for managing the front-end of innovation : the case of RFID implementation -- The potential of RFID in warehousing activities in a retail industry supply chain -- Key performance indicators for the evaluation of RFID enabled B-TO-B ecommerce applications : the case of fivelayer supply chain

Toyota recalls : revealing the value of secure supply chain

Thesis (S.M. in System Design and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2010.Vita. Cataloged from PDF version of thesis.Includes bibliographical references (p. 116-121) and index.Summary: The warning bells are ringing. Once a global auto giant with a gold-plated reputation for safety and reliability, Toyota has stumbled. Its engineering excellence and traditional craftsmanship are being watered down by years of nips and tucks. With a torrent of high-profile recalls at the beginning of the new decade and a series of highly publicized legal charges, Toyota is all over the headlines. Following a business strategy that sacrifices its customer-first focus but in favor of driving shareholder value, Toyota gradually has shifted away from the tenet of lean manufacturing. Seeking cost leadership and market leadership has gone too far, and differentiation through quality, reliability and fuel efficiency becomes blurred. The execution of such business strategy in the past few years has lured Toyota to rush into relationships with suppliers it has not adequately vetted and to apply questionable security measures as it sourced parts from all around the world. In so doing, Toyota has been constantly adding stress to the security of its supply chain. In the end, its risk mitigation capability does not improve and quality standards have lapsed. Globalization and commoditization have forced today's businesses to focus on cost-cutting and growth to achieve profits of struggle to survive. Consequently, offshoring and outsourcing have become common practice. In such a competitive environment, supply chain is the lifeblood of a business and supply chain security is well-recognized as a competitive advantage and even a marketing tool. Security Secure supply chain is critical in product quality assurance and combating counterfeit, for which authoritative product attribute service represents an urgent need. For a long time, product attribute service is considered a Business-to-Business application. Trading partners of a supply chain build and share product information amongst themselves. Consumers are basically excluded from accessing such information. On the other hand, typically, product information provided to the end consumers are maintained by individual retailers. Such an approach is heterogeneous, error-prone, inaccurate, incomplete, and it undermines consumer confidence. There is a gap for authoritative product attribute service (APAS) that can provide uniform, validated, timely and complete product info to the end consumers. With APAS, consumers will play an active role in monitoring and contributing to the security of the supply chain. With a mobile barcode scanner or mobile RFID reader in hand, consumers will become a vibrant force in combating counterfeits, detecting 'bogus' status and reducing illegal trade. Consumers will benefit from such new capability by protecting their rights to buy genuine products with correct status and through legitimate channels. In addition, a spectrum of important mobile commerce applications will be made possible, such as trustful product attributes retrieval, attribute-based product search and comparison, product rating and commenting. With APAS, brand owners and other supply chain partners will see unprecedented possibilities such as direct customer-facing product marketing e.g. product recommendation, individualized coupon promotion, as well as direct user feedback on feature request and defect report. All of this will allow them to build competitive advantages with shorter user interaction cycles, more fragile to user demand variation, targeted and efficient product design, responsive product recall, and more effective in attacking counterfeits. In this thesis, I strive to provide a timely in-depth analysis on the mechanisms behind Toyota's crisis, especially the linkage between business strategy and supply chain security. I will relate secure supply chain to competitive advantage, and authoritative product attribute service to secure supply chain. Based on this, I perform strategic analysis and propose an architectural design for product attribute service. As a proof of concept, I design and implement a prototype of APAS with decent size of APAS repository and support for both mobile and PC clients. To this end, I first formulate the problems and explain the motivations behind secure supply chain and product attribute service. I then give an overview of the journey of Toyota from the synonym of quality to the reminder for product recalls. To provide further more background knowledge, I will examine business strategy and competitive advantage, together with secure supply chain, in the following two chapters. In particular, I will be deliberating on the causality between business strategy and supply chain strategy, and how supply chain vision and strategy can lead to operational executions that are sources of QA crises. In the next section, I provide details on architectural design for Authoritative Product Attribute Service. Afterwards, I describe the prototyping and implementation of APAS that covers the backend product attribute repository, the web backend that powers the APAS, as well as the Android-based mobile frontend. Finally, I summarize with concluding remarks and outline directions for future research.by Xiaoyuan Gu.S.M.in System Design and Managemen

Les impacts de la technologie RFID et du réseau EPC sur la gestion de la chaîne d'approvisionnement : le cas de l'industrie du commerce de détail

«RÉSUMÉ» : Définie comme une technologie sans-fil d’identification et de collecte automatique des données, la technologie d’identification par radiofréquence (RFID) est en train d’émerger comme un nouveau système inter-organisationnel, qui va profondément transformer les processus et pratiques d’affaires de la chaîne d’approvisionnement. Toutefois, l’importance de la co-adoption de la technologie RFID et du réseau EPC dans la chaîne d’approvisionnement a jusqu’à présent reçu peu d’attention dans la littérature et très peu d’études empiriques ont été menées sur la valeur et les impacts de cette co-adoption de la RFID et du réseau EPC dans un contexte de chaîne d’approvisionnement. Cette recherche représente un premier effort visant à combler cette lacune dans la littérature sur ces questions spécifiques. Notre étude s’appuie sur la revue de littérature existante sur la technologie RFID et le réseau EPC, la théorie de la gestion de l’innovation, la gestion de la chaîne et les systèmes inter-organisationnels pour répondre aux questions de recherche suivantes : (i) Que comprend précisément la technologie RFID?; (ii) Quelle est l’infrastructure minimale que requiert cette technologie?; (iii) Quel lien existe-t-il entre la technologie RFID et le réseau EPC?; (iv) Quel rôle pourrait jouer un laboratoire universitaire dans le processus d’adoption de la technologie RFID et du réseau EPC?; (v) Quels sont les impacts de la technologie RFID et du réseau EPC sur les processus d’affaires et les flux d’informations intra- et inter-organisationnels, sur la main-d’œuvre, et sur les modèles d’affaires; (vi) Quelles sont les stratégies à mettre en œuvre pour, d’une part, guider l’élaboration et la mise en œuvre des divers scénarios d’adoption intégrant la technologie RFID et le réseau EPC et, d’autre part, faciliter la communication entre les différents acteurs impliqués dans le processus d’identification des modèles d’affaires appropriés et les infrastructures technologiques pouvant supporter l’adoption d’un scenario intégrant de ces technologies?»----------«ABSTRACT : Defined as a wireless automatic identification and data capture (AIDC) technology, the Radio frequency identification (RFID) technology is emerging as an innovative inter-organizational system (IOS) that will profoundly transform the supply chain business processes and practices. However, the importance of the co-adoption of RFID and the EPC network within the supply chain has so far received insignificant attention in the literature and very few empirical studies have been conducted on the value and impacts of the co-adoption of RFID and EPC network in a supply chain context. This research represents an initial effort towards bridging the existing knowledge gap on these specific issues. Our study draws from the literature review on the RFID technology and the EPC network, the innovation management theory, the supply chain management and the inter-organizational systems to examine the following research questions : (i) What precisely does the RFID infrastructure include?; (ii) What is the link between the RFID technology and the EPC network? (iii) What role could play a university-based laboratory in the adoption process of the RFID technology and the EPC network?; (iv) What are the impacts of the RFID technology and the EPC network on intra-organizational and inter-organizational business processes and information flows, on the workforce, and on the existing business models; (v) What strategies should be implemented in order to, first, guide the development and the implementation of various adoption scenarios integrating the RFID technology and the EPC network, and, secondly, facilitate communication between the different stakeholders involved in the process of identifying the appropriate business models and technological infrastructure supporting the adoption of an optimal scenario integrating these technologies?

Exploratory research into supply chain voids within Welsh priority business sectors

The paper reports the findings resulting from the initial stages of an exploratory investigation into Supply Chain Voids (SCV) in Wales. The research forms the foundations of a PhD thesis which is framed within the sectors designated as important by the Welsh Assembly Government (WAG) and indicates local supplier capability voids within their supply chains. This paper covers the stages of initial data gathering, analysis and results identified between June 2006 and April 2007, whilst addressing the first of four research questions. Finally, the approach to address future research is identified in order to explain how the PhD is to progress