Academic Journal @ Perbanas Business School Surabaya - Indonesia
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Managing the Quantitative and the Qualitative : Innovating on the Dynamics of Performance Measurements, Professional Attitudes and Quality of Organizational Social Work Services in Sunshine Social Service Centre, Dezhou, China
This article is based on a research with a three-prong objectives. The first is to examine the connection between the attitudes of the social workers and their work execution quantified using PMT. The second is to investigate the connection between the performance measurement with the quality of the social services. The third is to analyze the link between social workers’ attitudes and the quality of social services. The essence is to explain the interconnection between the quantifiable measurements and the more subjective or qualitative attitudes vis-à-vis the quality of the social services rendered. The methodology employed is sequential explanatory research, whereby the quantitative data of 14 social workers from Sunshine Social Work Service Centre in Dezhou City, China will be explained by the qualitative deliberations. The results show that the first hypothesis that social workers oppose performance evaluation (PMT) is not supported while performance evaluation results directly impact social service project quality though it is not as significant as the attitude of social workers to achieve quality of social services. This suggests that the scientific rationality of current PMTs still requires improvement while positive attitudes of social workers towards performance evaluation contribute to achieving good outcomes in social service projects
Social Media Marketing and Branding in Creating Willingness to Pay Premium Prices: A Study of Home Brand Tea Products
Gambyong, Kemuning Mbok Karti, and Gondang Sari are small and medium-sized enterprise (SME) tea brands that have established themselves as high-quality and well-recognized brands. As a result, they can charge premium prices for their prod-ucts and effectively market them through social media platforms. This study inves-tigates the impact of social media marketing and branding on consumers\u27 willing-ness to pay premium prices for home-brand tea products. The research sample con-sisted of 159 customers of Gambyong Tea, Kemuning Mbok Karti Tea, and Gondang Sari Tea, selected using purposive sampling techniques. Data were collected through a structured questionnaire, and the analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that social media marketing directly influences brand identity, brand awareness, and brand im-age. Furthermore, brand awareness significantly impacts both brand preference and consumers\u27 willingness to pay premium prices. Similarly, brand image has a signif-icant effect on brand preference, which, in turn, strongly influences willingness to pay premium prices. This study offers a novel contribution by developing a model that highlights the role of social media marketing in shaping branding and driving consumer willingness to purchase home-brand products at premium prices. The findings have important implications for SMEs, emphasizing the strategic use of social media to enhance branding efforts and boost sales of premium products
Investor Protection in Indonesia: Financial Ratios as Early Warning Indicators
The Indonesian government aims to enhance public engagement in the capital market by strengthening investor protection and financial literacy through the establishment of a Watchlist Board. This study identifies the most effective financial ratios for distinguishing between the performance of LQ45 and Watchlist Board firms. Using discriminant analysis, the research examines a sample of 43 firms from the LQ45 index and 43 firms from the Watchlist Board between 2020 and 2022. The findings reveal four key financial ratios with strong differentiating power: Total Asset Growth, Return on Assets (ROA), Operating Cash Flow (OCF) to Current Liabilities, and OCF to Total Liabilities. Additionally, the study develops a predictive model that can forecast company performance and serve as an early warning system for investors. Building on prior research in this area, the results highlight the critical role of profitability, efficient resource allocation, and robust corporate governance in fostering financial stability and safeguarding investor interests. This study not only provides a practical predictive model but also offers valuable insights for interpreting these financial ratios, particularly in the context of investor protection within emerging markets, such as Indonesia
Organizational culture, power distance and corruption: The mediating role of religiosity
We examine how organizational culture and power distance influence religiosity and, in turn, how these variables affect corruption. We gathered data from Indonesian public servants and analyzed the relationships using PLS-SEM. The findings suggest a significant inverse relationship between religiosity and corruption, reinforcing ethical paradigms that position religious adherence as a key deterrent to corrupt behavior. Notably, religiosity acts as a critical mediator, negatively channeling the effects of organizational culture on corruption. However, this mediating effect does not extend to the power distance-corruption nexus, suggesting that the hierarchical structure may not inherently bear upon moral conduct. Interestingly, while organizational culture positively shapes religiosity, power distance does not exhibit a similar influence, highlighting the complex roles these organizational variables play in shaping ethical behavior. Theoretically, the findings challenge assumptions about the direct ethical impact of hierarchical structures, adding depth to existing frameworks onpower distance and moral conduct. For policymakers and organizational leaders, the findings underline the importance of fostering a culture that promotes religiosity as a deterrent to corruption
Pendampingan Kerajinan Tas Dari Bahas Bekas Dan Pencatatan Keuangan Sederhana Guna Meningkatkan Perekonomian Warga Tropodo
Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan kreativitas warga Tropodo serta meningkatkan keahlian warga dalam mengelola pencatatan keuangan sederhana. Pendampingan kerajinan tas dari bahan bekas kopi dapat memberikan nilai jual bagi umkm yang berada di Desa tropodo, sebagai pelengkap pendampingan maka disertakan juga pelatihan pencatatan keuangan sederhana. Secara singkat warga Tropodo diberikan pelatihan keterampilan mengolah limbah menjadi produk bernilai ekonomi dan pemahaman dasar tentang manajemen keuangan rumah tangga. Hasil kegiatan menunjukkan peningkatan keterampilan warga dalam membuat tas ramah lingkungan serta kemampuan menyusun laporan keuangan sederhana. Kegiatan ini diharapkan dapat mendorong kemandirian ekonomi dan menumbuhkan jiwa wirausaha di kalangan masyarakat desa Tropodo
Dampak Digitalisasi Lembaga Zakat Terhadap Repetisi Berdonasi: Kajian Awal Dengan Pendekatan SOR Framework: Dampak Digitalisasi Lembaga Zakat Terhadap Repetisi Berdonasi
This study aims to analyze the influence of digitalization of Zakat institutions on repeat donation decisions, considering the mediating roles of trust and satisfaction. The study employs the Stimulus-Organism-Response (SOR) framework approach, with the research method using Structural Equation Modeling-Partial Least Square (SEM-PLS) to examine the direct and indirect effects of digitalization in Zakat Institutions on recurring donation decisions. The analysis results show that digitalization in Zakat Institutions (DLZ) has a significant direct impact on trust (TRS) and satisfaction (ST), which subsequently drive recurring donations (RPT). However, other variables, such as program quality (KPLZ), program popularity (PPLZ), and institutional reputation (RLZ), do not significantly influence trust or satisfaction, either directly or indirectly. The mediation effects reveal that DLZ significantly affects recurring donations through trust and satisfaction, while other variables do not have a significant influence. Future research is advised to broaden the sample scope, add variables related to program quality and donor loyalty, and employ a longitudinal approach to assess the long-term effects of digitalization on recurring donation
Impact of Organizational Readiness, Management Support, and Fintech on MSMEs Supply Chain Performance
Micro, Small, and Medium Enterprises (MSMEs) play a pivotal role in Indonesia’s eco-nomic stability, as demonstrated by their resilience during the 1998 economic crisis. This study examines the influence of organizational readiness, top management support, and financial technology on the supply chain performance of MSMEs in Pekanbaru, with the success of Accounting Information Systems (AIS) serving as a mediating factor. A pur-posive sample of 190 MSMEs was analyzed using Structural Equation Modeling-Par-tial Least Squares (SEM-PLS). The findings indicate that organizational readiness, top management support, and the success of Accounting Information Systems significantly enhance supply chain performance. In contrast, financial technology does not have a di-rect impact on supply chain performance. However, organizational readiness, top man-agement support, and financial technology all positively contribute to the success of Ac-counting Information Systems. Theoretical implications of this study reinforce the Re-source-Based View (RBV) and the DeLone & McLean Information System Success Model, emphasizing the importance of organizational readiness and top management support in improving supply chain performance through the success of Accounting In-formation Systems. Additionally, this research contributes to the literature on financial technology within the framework of the Technology Acceptance Model (TAM), high-lighting its potential to enhance supply chain integration and efficiency in MSMEs. These insights provide practical strategies for MSMEs to optimize their supply chain management by effectively leveraging organizational and technological resources
Kekuatan financial tehnology dalam Meningkatkan Kinerja Bisnis UMKM
Micro, Small and Medium Enterprises contribute greatly to driving the regional economy and providing employment opportunities for the community. Therefore, research to improve the performance of MSMEs is still very relevant to do. This study aims to examine the importance of financial technology, financial literacy, and culture in improving the business performance of MSMEs in East Java. Business performance studies that combine financial literacy, financial technology and culture with business performance, especially in the East Java region, are still very limited. Therefore, this research is important to be conducted to enrich empirical findings related to business performance. The sampling technique used was purposive sampling, by taking samples of MSMEs in the Surabaya, Mojokerto, Sidoarjo and Gresik areas. Total sample of 100 MSMEs. The data source used is primary data collected by survey using a questionnaire. Analysis was conducted with Partial Least Square. The results showed that financial technology and financial literacy as well as culture have a significant positive effect on MSME business performance. The results of this study imply that to improve the sustainability and business performance of MSMEs in East Java, MSME managers should improve their financial technoly and financial literacy capabilities and foster a culture that is the value of their business
Kekerasan Seksual, Sekolah Berbasis Agama, Literasi Digital, Website PPKS, Pengabdian Masyarakat, Hak Kekayaan Intelektual
Kekerasan seksual di lingkungan pendidikan menjadi isu serius yang membutuhkan pendekatan sistemik dan preventif, khususnya di tingkat sekolah menengah. Artikel ini mendeskripsikan hasil kegiatan pengabdian kepada masyarakat yang dilakukan di SMA Ta’miriyah Surabaya, sebuah sekolah berbasis nilai-nilai Islam, melalui tiga program utama: pembuatan website Pencegahan dan Penanganan Kekerasan Seksual (PPKS), pelaksanaan seminar edukatif, dan pendaftaran Hak Kekayaan Intelektual (HAKI) atas karya digital. Kegiatan ini bertujuan meningkatkan literasi digital, kesadaran hukum, serta membangun budaya sekolah yang aman dan responsif terhadap kekerasan seksual. Evaluasi menunjukkan bahwa kegiatan ini memberikan dampak positif signifikan dalam membentuk sistem perlindungan siswa berbasis teknologi dan nilai karakter religius. Artikel ini juga menyampaikan saran keberlanjutan program melalui pelibatan aktif sekolah dan kolaborasi dengan perguruan tinggi
The Effect of ESG Practices on Profitability Through Liquidity and Financial Constraints as Moderating Variables
This study aims to examine the impact of corporate involvement in activities related to the environmental, social, and governance on profitability performance. In addition, this study also examines the moderating effect of liquidity and financial constraints on the relationship between ESG practices and profitability performance. The objects of the study were 43 companies listed on the Jakarta Islamic Index 70 (JII70) and the SRI KEHATI index in the 2021-2023 period. The number of data observations was 129 data and was analyzed using Eviews software version 13. The results of the study show that corporate involvement in ESG activities has an impact on decreasing profitability performance during the study period and these results confirm the role of agency theory. The results of the study also show that financial constraints can strengthen the relationship between ESG practices and profitability performance. Conversely, liquidity cannot moderate the relationship between ESG practices and profitability performance. The theoretical implication from the perspective of agency theory is to strengthen the role of agency theory in explaining the impact of ESG on profitability in the short term. Practical implications for companies are related to the importance of the existence of activities related to ESG, although in the short term it reduces profitability, the long-term impact fosters a positive image of the company in the community