Business model requirements and challenges in the mobile telecommunication sector

The telecommunications business is undergoing a critical revolution, driven by innovative technologies, globalization, and deregulation. Cellular networks and telecommunications bring radical changes to the way telecom businesses are conducted. Globalization, on the other hand, is tearing down legacy barriers and forcing monopolistic national carriers to compete internationally. Moreover, the noticeable progress of many countries towards deregulation coupled with liberalization is significantly increasing telecom market power and allowing severe competition. The implications of this transition have changed the business rules of the telecom industry. In addition, entrants into the cellular industry have had severe difficulties due to inexistent or weak Business Models (BMs). Designing a BM for a mobile network operator is complex and requires multiple actors to balance different and often conflicting design requirements. Hence, there is a need to enhance operators’ ability in determining what constitutes the most viable business model to meet their strategic objectives within this turbulent environment. In this paper, the authors identify the main mobile BM dimensions along with their interdependencies and further analysis provides mobile network operators with insights to improve their business models in this new ‘boundary-less’ landscape

A guide and toolkit: green infrastructure

Toolkit to support the development and implementation of projects aimed at enhancing or protecting green infrastructure. Provides a rationale for investment in green infrastructure and an evaluation framework for assisting learning and decision making

Double Bottom Line Progress Report: Assessing Social Impact in Double Bottom Line Ventures, Methods Catalog

Outlines methods for social entrepreneurs and their investors to define, measure and communicate social impact and return in early-stage ventures

Competitiveness of Arabian gulf ports from shipping lines’ perspectives: Case of Sohar port in Oman

Purpose: The purpose of this article is to investigate the factors that encourage shipping lines to use port of Sohar, in Oman. Some selected factors were used to assess to what extent it affects the port choice from shipping lines companies’ perspective. These factors include infrastructure, hinterland, connectivity and port’s dues. Design/methodology/approach: for this study both quantitative and qualitative methodologies were used. Self-administered questionnaire used for collecting quantitative data while interviews were used to collect qualitative data. Secondary data was collected by reviewing academic literature and recent relevant articles and reports. Findings: Port of Sohar has a better opportunity to be the gateway of the Gulf Cooperation Council (GCC) States and all Cargo could have dropped in the port and transferred to other GCC States by road, rail and other transportation modes. This opportunity is gained by the strategic location of Sohar Port outside of the Strait of Hormuz. It can be concluded that port competitiveness can be improved through strategic location, improved hinterland conditions, port facilities, services cost, volume of cargo, connectivity to other ports and dwell time factor. Research limitations: The research was limited mainly by conducting it only at the port of Sohar because surrounding ports are too far away and it should involve more ports to gain comparative results. Limited number of stakeholders as Port Authority, Oman International Container Terminal (OICT) and shipping lines companies and agents is another limitation. Practical implications: The port can improve its competitive advantages and focus on the investigated factors. The government can also continue in working in the three big infrastructural projects; the new express roads, Sohar Airport and rail network connections with other GCC networks. Originality/value: the study used specific factors that expected to contribute to the shipping lines companies’ selection of ports in the gulf region. This could help the port to identify their competitive advantage and how they can use these competencies to improve their competitiveness in relation to other ports in the region.Peer Reviewe

Production localization factors: an industrial and literature based review

Decision are commonly based on the available or easily accessible information; this is also true for more complex assessments like production localization. Where to locate production is often a key strategic decisions that has great impact on a company’s profitability for a long time; insufficient business intelligence may therefore have grave consequences. Six production localization factor studies have been assessed to see if they are focusing on the same issues and if there are any gaps. A new approach for structuring localization factors and the localization process is then presented and assessed with regards to some previously identified critical issues

Design as a driver of innovation in the East Midlands

This study reports on research and consultation with local stakeholders to discuss the role of design as part of the innovation agenda in the East Midlands. A key finding of this research iss that the East Midlands has a very strong design industry and that businesses in the region use design to a much greater extent than in most other regions

Small business preference for software package

Until late 2016, the majority of small business uses QuickBooks and Excel to do their accounting work. However, the functions of these accounting tools are insufficient, and also the demands of companies are increasing. It has become inefficient and antiquated to use the software. A small business looked for new accounting software, but found that choosing an accounting software system is not straightforward, as every software package consists of different functions for users. The aim of this research was to analyse small business’ perceptions and preferences for accounting software systems in New Zealand. This is followed by an analysis of why users might want to replace their previous accounting software systems. In addition, the requirements for selecting accounting software were analysed. The main method used was qualitative research. Three people were interviewed regarding the reason for replacing their previous accounting software system. The first interviewee had not changed their accounting software system previously, but their reason for replacing their current accounting software system was that their previous accounting software system lacked the functionality he wanted. The second interviewee said e she disliked that the system frequently crashed and that it lacked the features she wanted. The reason why the last interviewee changed her previous accounting software system was that MYOB system could not improve her work efficiency

Trust between service provider and customer in online environments

Nowadays online shopping is getting more and more popular in China. However, opportunities and challenges are coexisting, and the growth of e-commerce is also inevitable. In e-commerce online, trust has become a significant factor hindering development. A New Zealand organisation faces a lot of competitors. In order to increase its market share and remain competitive in the market, the organisation needs to have more loyal customers who repeatedly purchase their products. Therefore, the organisation should find an appropriate way to form or create trust with customers, to retain them. This research investigates how trust has been created in an online environment between an organisation and its customers. A qualitative method was adopted in this research and data collected using semi-structured interviews. The collected data was analysed adopting a thematic analysis method. The research findings show that a two-way communication system is the core factor in forming trust in the online environment. This research suggests that the organisation should consider two-way communication seriously, and develop that as a useful tool to build trust between them and customers; not just as a communication tool but as a tool for trust formation

Identify successful marketing communication strategies that apply to a small hair salon

A selected organisation provides hair dressing services and hair products to customers. The aim of this report is to analyse how the small hair salon could improve their marketing communication strategies in order to attract more customers and enhance the relationship between customers and the organisation. The approach to collecting information was to use a questionnaire with 50 participants, to gather primary information and to conduct a secondary research study. The result of this research was to decide that the role of a successful marketing communication strategy is to attract the customer to consume. In order to make the marketing communication strategy successful, it needs to choose a suitable channel that enables it to connect with the customer. New media is an effective channel that can promote the business to the customer and interact with them. New media is also suitable for a small business to use. A recommendation for the organisation is they create their own website page, Facebook page, YouTube video and WeChat group to promote themselves and interact with customers. Those channels are popular in New Zealand, with a high number of active users. Most the organisation customers like to use those channels too, so if the organisation applies those channels to their marketing communication strategy they will be able to attract customers and persuade them to consume more products