Data-Driven Application Maintenance: Views from the Trenches

In this paper we present our experience during design, development, and pilot deployments of a data-driven machine learning based application maintenance solution. We implemented a proof of concept to address a spectrum of interrelated problems encountered in application maintenance projects including duplicate incident ticket identification, assignee recommendation, theme mining, and mapping of incidents to business processes. In the context of IT services, these problems are frequently encountered, yet there is a gap in bringing automation and optimization. Despite long-standing research around mining and analysis of software repositories, such research outputs are not adopted well in practice due to the constraints these solutions impose on the users. We discuss need for designing pragmatic solutions with low barriers to adoption and addressing right level of complexity of problems with respect to underlying business constraints and nature of data.Comment: Earlier version of paper appearing in proceedings of the 4th International Workshop on Software Engineering Research and Industrial Practice (SER&IP), IEEE Press, pp. 48-54, 201

DeepSoft: A vision for a deep model of software

Although software analytics has experienced rapid growth as a research area, it has not yet reached its full potential for wide industrial adoption. Most of the existing work in software analytics still relies heavily on costly manual feature engineering processes, and they mainly address the traditional classification problems, as opposed to predicting future events. We present a vision for \emph{DeepSoft}, an \emph{end-to-end} generic framework for modeling software and its development process to predict future risks and recommend interventions. DeepSoft, partly inspired by human memory, is built upon the powerful deep learning-based Long Short Term Memory architecture that is capable of learning long-term temporal dependencies that occur in software evolution. Such deep learned patterns of software can be used to address a range of challenging problems such as code and task recommendation and prediction. DeepSoft provides a new approach for research into modeling of source code, risk prediction and mitigation, developer modeling, and automatically generating code patches from bug reports.Comment: FSE 201

Predictive Analytics and Software Defect Severity: A Systematic Review and Future Directions

Software testing identifies defects in software products with varying multiplying effects based on their severity levels and sequel to instant rectifications, hence the rate of a research study in the software engineering domain. In this paper, a systematic literature review (SLR) on machine learning-based software defect severity prediction was conducted in the last decade. The SLR was aimed at detecting germane areas central to efficient predictive analytics, which are seldom captured in existing software defect severity prediction reviews. The germane areas include the analysis of techniques or approaches which have a significant influence on the threats to the validity of proposed models, and the bias-variance tradeoff considerations techniques in data science-based approaches. A population, intervention, and outcome model is adopted for better search terms during the literature selection process, and subsequent quality assurance scrutiny yielded fifty-two primary studies. A subsequent thoroughbred systematic review was conducted on the final selected studies to answer eleven main research questions, which uncovers approaches that speak to the aforementioned germane areas of interest. The results indicate that while the machine learning approach is ubiquitous for predicting software defect severity, germane techniques central to better predictive analytics are infrequent in literature. This study is concluded by summarizing prominent study trends in a mind map to stimulate future research in the software engineering industry.publishedVersio

International conference on software engineering and knowledge engineering: Session chair

The Thirtieth International Conference on Software Engineering and Knowledge Engineering (SEKE 2018) will be held at the Hotel Pullman, San Francisco Bay, USA, from July 1 to July 3, 2018. SEKE2018 will also be dedicated in memory of Professor Lofti Zadeh, a great scholar, pioneer and leader in fuzzy sets theory and soft computing. The conference aims at bringing together experts in software engineering and knowledge engineering to discuss on relevant results in either software engineering or knowledge engineering or both. Special emphasis will be put on the transference of methods between both domains. The theme this year is soft computing in software engineering & knowledge engineering. Submission of papers and demos are both welcome

ARMD Workshop on Materials and Methods for Rapid Manufacturing for Commercial and Urban Aviation

This report documents the goals, organization and outcomes of the NASA Aeronautics Research Mission Directorates (ARMD) Materials and Methods for Rapid Manufacturing for Commercial and Urban Aviation Workshop. The workshop began with a series of plenary presentations by leaders in the field of structures and materials, followed by concurrent symposia focused on forecasting the future of various technologies related to rapid manufacturing of metallic materials and polymeric matrix composites, referred to herein as composites. Shortly after the workshop, questionnaires were sent to key workshop participants from the aerospace industry with requests to rank the importance of a series of potential investment areas identified during the workshop. Outcomes from the workshop and subsequent questionnaires are being used as guidance for NASA investments in this important technology area

The Applications of Artificial Intelligence in Managing Project Processes and Targets: A Systematic Analysis

Artificial intelligence (AI) has emerged as the defining technology of the 21st century and has far-reaching impacts on project management (PM). This study assesses the applications of AI in managing project processes and targets through a systematic analysis of publications from 2017 to 2021. The analysis has revealed interesting insights, trends, gaps, and issues. This study informs the researchers and practitioners of the status of AI applications in the management of project processes and targets. It helps stimulate research efforts that can lead to more advances in applying AI to augment PM practices

Enhancing Software Project Outcomes: Using Machine Learning and Open Source Data to Employ Software Project Performance Determinants

Many factors can influence the ongoing management and execution of technology projects. Some of these elements are known a priori during the project planning phase. Others require real-time data gathering and analysis throughout the lifetime of a project. These real-time project data elements are often neglected, misclassified, or otherwise misinterpreted during the project execution phase resulting in increased risk of delays, quality issues, and missed business opportunities. The overarching motivation for this research endeavor is to offer reliable improvements in software technology management and delivery. The primary purpose is to discover and analyze the impact, role, and level of influence of various project related data on the ongoing management of technology projects. The study leverages open source data regarding software performance attributes. The goal is to temper the subjectivity currently used by project managers (PMs) with quantifiable measures when assessing project execution progress. Modern-day PMs who manage software development projects are charged with an arduous task. Often, they obtain their inputs from technical leads who tend to be significantly more technical. When assessing software projects, PMs perform their role subject to the limitations of their capabilities and competencies. PMs are required to contend with the stresses of the business environment, the policies, and procedures dictated by their organizations, and resource constraints. The second purpose of this research study is to propose methods by which conventional project assessment processes can be enhanced using quantitative methods that utilize real-time project execution data. Transferability of academic research to industry application is specifically addressed vis-à-vis a delivery framework to provide meaningful data to industry practitioners

Towards Automated Performance Bug Identification in Python

Context: Software performance is a critical non-functional requirement, appearing in many fields such as mission critical applications, financial, and real time systems. In this work we focused on early detection of performance bugs; our software under study was a real time system used in the advertisement/marketing domain. Goal: Find a simple and easy to implement solution, predicting performance bugs. Method: We built several models using four machine learning methods, commonly used for defect prediction: C4.5 Decision Trees, Na\"{\i}ve Bayes, Bayesian Networks, and Logistic Regression. Results: Our empirical results show that a C4.5 model, using lines of code changed, file's age and size as explanatory variables, can be used to predict performance bugs (recall=0.73, accuracy=0.85, and precision=0.96). We show that reducing the number of changes delivered on a commit, can decrease the chance of performance bug injection. Conclusions: We believe that our approach can help practitioners to eliminate performance bugs early in the development cycle. Our results are also of interest to theoreticians, establishing a link between functional bugs and (non-functional) performance bugs, and explicitly showing that attributes used for prediction of functional bugs can be used for prediction of performance bugs