Toward Process Modeling in Creative Domains

Process modeling has emerged as a widely accepted approach in order to reduce organizational complexity in organizations. Process models are used for different purposes, including process analysis and redesign, risk management, and the implementation of software systems. However, the majority of existent approaches is restricted to processes that are wellstructured and predictable. Highly creative environments, such as the film industry or R&D departments, however, are characterized by high levels of flexibility. As existent approaches do not provide ample means to model such processes, this paper discusses the capabilities that a conceptual process modeling grammar for processes in creative environments must provide. Furthermore, we suggest an approach to process analysis that aims at the identification and specification of creativity in business processes. The study belongs to the design science paradigm; the discussion is grounded in a theory that explains the nature of processes that rely on creativity

Evaluating Groupware for Creative Group Processes – The Case Study of CreativeFlow

The creative potential of teams plays a crucial role in generating the competitive advantage of organizations. We introduce an architecture supporting creative group processes in the context of business processes. Based on the theoretical concept of Pockets of Creativity (Seidel et al. 2010), the architecture aims to balance freedom for creative group work and constraints set by the processes in its environment. The architecture is implemented in the prototype CreativeFlow, integrating a groupware component and a workflow component. The prototype is evaluated in a case study in a TV production company. Free participation in group tasks and support for the structuring of ideas were deemed appropriate for the support of creative group processes. Process structure is mainly imposed by project deadlines that require user notification, also outside the workflow component. Process orientation is a promising approach to increase the efficiency of the creative value creation

Accelerating Innovation Through Analogy Mining

The availability of large idea repositories (e.g., the U.S. patent database) could significantly accelerate innovation and discovery by providing people with inspiration from solutions to analogous problems. However, finding useful analogies in these large, messy, real-world repositories remains a persistent challenge for either human or automated methods. Previous approaches include costly hand-created databases that have high relational structure (e.g., predicate calculus representations) but are very sparse. Simpler machine-learning/information-retrieval similarity metrics can scale to large, natural-language datasets, but struggle to account for structural similarity, which is central to analogy. In this paper we explore the viability and value of learning simpler structural representations, specifically, "problem schemas", which specify the purpose of a product and the mechanisms by which it achieves that purpose. Our approach combines crowdsourcing and recurrent neural networks to extract purpose and mechanism vector representations from product descriptions. We demonstrate that these learned vectors allow us to find analogies with higher precision and recall than traditional information-retrieval methods. In an ideation experiment, analogies retrieved by our models significantly increased people's likelihood of generating creative ideas compared to analogies retrieved by traditional methods. Our results suggest a promising approach to enabling computational analogy at scale is to learn and leverage weaker structural representations.Comment: KDD 201

Managing Creative Risks

Business process management (BPM) has emerged as an important enabler for managing risks. Organizations use BPM techniques such as process modeling to create transparency and to identify process-related risks. Existent risk management frameworks distinguish between different types of risk, such as people, technical, and management risk. Our study suggests that creativity in business processes leads to a particular subset of risks which organizations respond to by applying specific strategies of risk avoidance and mitigation. These creative risks occur within business processes as different people come together to generate creative products. These people bring in different perceptions of creativity and aesthetics and solve creative tasks in different ways. Thus, business processes that involve creativity are characterized by a high variance both in process flow and process outcome which can lead to unwanted consequences. Based on interpretive case studies we introduce the concept of creative risk and explain what strategies organizations can apply to handle it

Towards an evidence-informed differentiated learning consolidation process to support classroom instruction

Despite many years of teaching experience, the differentiation and consolidation of classroom learning presented challenges for the researcher. In response, a Differentiated Learning Consolidation Process (DLCP) was developed through informal classroom-based action research over several years. Using low cost and accessible resources, it developed into a manageable supplementary intervention to support individual student needs and the retention of classroom instruction. Increasing interest from colleagues led the researcher to provide professional development on the instructional design and implementation of the DLCP. Through this experience, it became apparent that the DLCP theoretical assumptions were largely unknown. The current study was pursued to identify the theoretical components of the DLCP and determine if and how they could be aligned with evidence informed research. A simplified realist review was employed as it provided the opportunity to triangulate theory, the researcher’s contextual experience, and the investigation of the DLCP instructional design. The study determined that the DLCP was situated within the field of cognitive psychology, aligning with cognitive load theory and the new theory of disuse. Within the context of the DLCP, spaced practice, retrieval practice, interleaved practice and strategies associated with metacognitive development were investigated to identify maintenance or modification of the instructional design. The findings of this analysis may support teachers to differentiate and consolidate classroom instruction. Additionally, the DLCP may hold potential as an instrument for classroom-based research on variables related to its theoretical constructs

Survey of the State of the Art in Natural Language Generation: Core tasks, applications and evaluation

This paper surveys the current state of the art in Natural Language Generation (NLG), defined as the task of generating text or speech from non-linguistic input. A survey of NLG is timely in view of the changes that the field has undergone over the past decade or so, especially in relation to new (usually data-driven) methods, as well as new applications of NLG technology. This survey therefore aims to (a) give an up-to-date synthesis of research on the core tasks in NLG and the architectures adopted in which such tasks are organised; (b) highlight a number of relatively recent research topics that have arisen partly as a result of growing synergies between NLG and other areas of artificial intelligence; (c) draw attention to the challenges in NLG evaluation, relating them to similar challenges faced in other areas of Natural Language Processing, with an emphasis on different evaluation methods and the relationships between them.Comment: Published in Journal of AI Research (JAIR), volume 61, pp 75-170. 118 pages, 8 figures, 1 tabl

Learning during the New Financial Service Innovation Process: Antecedents and Performance Effects

This article theoretically and empirically examines the antecedents and consequences of project learning during the new financial service innovation process. We analyze the impact of project learning on project performance and performance of the financial institution. Next we investigate the antecedent role of the nature of communication and organizational design on project learning. Following the development of a propositional framework, a survey research has been developed within the Belgian banking industry. Our research findings indicate that the level of project learning contributes to the corporate reputation of the financial institution. Moreover, learning during project innovation enhances the cost and the competitive position of the innovating bank. Our study empirically supports the crucial influence of management support, harmonious cross-functional interfaces, organizational diversity and participative decision-making on the level of project learning. Both innovative and coordinative communication are needed to balance the information needs throughout the innovation process. However, our findings underline the fact that the impact of innovative communication on the level of project learning is contingent upon the quality of the planning stage. The up-front activities of the innovation process seem to have an important leveraging effect on learning, and hence on project and bank performance.Economics ;

Framing complexity, design and experience: A reflective analysis

The paper discusses theory and practice in the roles of refl ective practice and contextual design in addressing issues of complexity in design. The author defi nes a new understanding of the role of complexity in design. The paper reviews theories in design and HCI related to refl ective practice, context, and embodied interaction. A case story of practice in interaction design and museums is presented as a practicebased investigation of the complex. The paper calls for the framing of larger research agendas in this area with the need to further work on issues of context, refl ective practice, embodiment and human activity in order to provide a more comprehensive and integral view of design activity. The paper concludes with the need to reframe concerns in design in order to emphasise situated participation, non-rational design strategies, in situ design and a re-orientation in focus from tasks to experience

The nature of information in the 21st century : conundrums for the informatics community?

Purpose - With the proliferation of electronic information via the web a further distension of the unique characteristics of information has been witnessed. With seismic developments occurring in such a short period of time, it seems prudent to consider the very nature of information and to assess whether this accelerated growth has implications for the work of the informatics community and the information society. Design/methodology/approach - The paper begins by revisiting and refreshing the unique characteristics of information via a reappraisal of the relevant literature. These characteristics are then contextualised within the new economy and traditional economic theory. Once these unique characteristics have been examined, the author discusses how the nature of information in the twenty-first century presents the informatics community with new and difficult challenges. Findings - The challenges posed by the unique nature of information demand a definite response on the part of the informatics community, including the creation of innovative new models to accommodate information's inherent characteristics. Additionally, as the nature of information evolves yet further and ICT innovations accelerate, ever more adaptable skills will be required by the end user in order that value be derived from information. Practical implications - Outcomes and conclusions addressed in the paper may inform the informatics community generally, but will specifically inform the practice of information managers and librarians, and offer ways of assisting them in arriving at holistic decisions with respect to service provision. Originality/value - The paper is a contribution to the debate on the precise nature of information and offers new perspectives on how the informatics community should view information in the twenty-first century