Validation of a Generic Service Governance Meta Model based on the Comparison of Major Governance Frameworks

The effective governance of organizational capabilities in the areas of Service Management and Service-oriented Architectures (SOA) has been broadly recognized as an essential success factor for service-oriented enterprises. Organizations that target the adoption of an adequate Service Governance approach face the difficulty of selecting from a variety of related frameworks with differing scopes and objectives. In this paper, we provide a structural comparison of the major, non vendor-specific IT and SOA Governance and Management frameworks and use this comparison to validate our own Service Governance meta model. This generic meta model is intended to provide a sound conceptualization, thereby contributing to a better understanding and facilitation of Service Governance, e.g. by forming the foundation for the development of a flexible and configurable Service Governance tool

Cloud computing governance reference model for cloud service consumers

Cloud computing is changing the way organizations utilize IT resources with a corresponding impact on the role of IT governance. This paper describes proposal of adapting SOA Governance Framework and COBIT 5 framework to govern cloud computing services from cloud consumer perspective. Proposed Cloud computing governance reference model takes into account the structure of SOA Governance Framework. Cloud computing governance reference model serves as a basis for the definition and establishment of Cloud computing governance and defines a set of new or redefined guiding principles, governing processes and governed processes based SOA Governance processes and COBIT 5 governance processes which are fully adapted to cloud computing environment from a cloud service consumer perspective. Proposal of Cloud computing governance reference model is an output of research process according to the Design Science Research Methodology

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

The relationship among development skills, design quality, and centrality in open source projects

The paradigm of the Internet of Services envisions trade on a global service-enabled internet. Companies, which participate in this new world of services, face the challenges of changing market conditions, new competitive threats, and new legal regulations. Service-oriented Architectures (SOA) provide a promising way to address some of these challenges at the level of the company’s IT infrastructure. In order to guideline an enterprise’s organization and IT and ensure smooth operations, governance frameworks have been established. More specifically, IT Governance and recently SOA Governance have been introduced. The basic structure of IT Governance frameworks is applicable to an SOA. However, they lack functionality or applicability concerning SOA-specific challenges. Current approaches, which focus on mere SOA Governance, lack framework scope and are mostly driven by individual companies. This issue aggravates taking into account the shift to an Internet of Services. We identify key issues and provide initial insights on building blocks for a Service Governance Framework which enables operations for companies in a moderated service network. We discuss service life cycle phases, stakeholder roles, and management processes taking into consideration existing frameworks such as ITIL and CObIT as well as industry-specific approaches from companies such as SAP, Oracle, and HP

System of Systems Lifecycle Management: A New Concept Based on Process Engineering Methodologies

In order to tackle interoperability issues of large-scale automation systems, SOA (Service-Oriented Architecture) principles, where information exchange is manifested by systems providing and consuming services, have already been introduced. However, the deployment, operation, and maintenance of an extensive SoS (System of Systems) mean enormous challenges for system integrators as well as network and service operators. The existing lifecycle management approaches do not cover all aspects of SoS management; therefore, an integrated solution is required. The purpose of this paper is to introduce a new lifecycle approach, namely the SoSLM (System of Systems Lifecycle Management). This paper first provides an in-depth description and comparison of the most relevant process engineering methodologies and ITSM (Information Technology Service Management) frameworks, and how they affect various lifecycle management strategies. The paper’s novelty strives to introduce an Industry 4.0-compatible PLM (Product Lifecycle Management) model and to extend it to cover SoS management-related issues on well-known process engineering methodologies. The presented methodologies are adapted to the PLM model, thus creating the recommended SoSLM model. This is supported by demonstrations of how the IIoT (Industrial Internet of Things) applications and services can be developed and handled. Accordingly, complete implementation and integration are presented based on the proposed SoSLM model, using the Arrowhead framework that is available for IIoT SoS. View Full-Tex

Development of a framework to evaluate service-oriented architecture governance using COBIT approach

Nowadays organizations require an effective governance framework for their service-oriented architecture (SOA) in order to enable them to use a framework to evaluate their current state governance and determine the governance requirements, and then to offer a suitable model for their governance. Various frameworks have been developed to evaluate the SOA governance. In this paper, a brief introduction to the internal control framework COBIT is described, and it is used to show how to develop a framework to evaluate the SOA governance within an organization. The SOA and information technology expert surveys are carried out to evaluate the proposed framework. The results of this survey verify the proposed framework

Business and Information Technology Alignment Measurement -- a recent Literature Review

Since technology has been involved in the business context, Business and Information Technology Alignment (BITA) has been one of the main concerns of IT and Business executives and directors due to its importance to overall company performance, especially today in the age of digital transformation. Several models and frameworks have been developed for BITA implementation and for measuring their level of success, each one with a different approach to this desired state. The BITA measurement is one of the main decision-making tools in the strategic domain of companies. In general, the classical-internal alignment is the most measured domain and the external environment evolution alignment is the least measured. This literature review aims to characterize and analyze current research on BITA measurement with a comprehensive view of the works published over the last 15 years to identify potential gaps and future areas of research in the field.Comment: 12 pages, Preprint version, BIS 2018 International Workshops, Berlin, Germany, July 18 to 20, 2018, Revised Paper