Data analytics on key indicators for the city's urban services and dashboards for leadership and decision-making

Cities are continuously evolving human settlements. Our cities are under strain in an increasingly urbanized world, and planners, decision-makers, and communities must be ready to adapt. Data is an important resource for municipal administration. Some technologies aid in the collection, processing, and visualization of urban data, assisting in the interpretation and comprehension of how urban systems operate. The relationship between data analytics and smart cities has come to light in recent years as interest in both has grown. A sophisticated network of interconnected systems, including planners and inhabitants, is what is known as a smart city. Data analysis has the potential to support data-driven decision-making in the context of smart cities. Both urban managers and residents are becoming more interested in city dashboards. Dashboards may collect, display, analyze, and provide information on regional performance to help smart cities development having sustainability. In order to assist decision-making processes and enhance the performance of cities, we examine how dashboards might be used to acquire accurate and representative information regarding urban challenges. This chapter culminates Data Analytics on key indicators for the city's urban services and dashboards for leadership and decision-making. A single web page with consolidated information, real-time data streams pertinent to planners and decision-makers as well as residents' everyday lives, and site analytics as a method to assess user interactions and preferences are among the proposals for urban dashboards. Keywords: -Dashboard, data analytics, smart city, sustainability

An Analysis of the Effects of the Fourth Industrial Revolution on Vietnamese Enterprises

The objective of this empirical study is to analyze the role of the industrial revolution 4.0 (IR4.0) on Vietnamese enterprises. The IR4.0, which relates to the breakthrough of the Internet of Things and artificial intelligence, has brought about changes in the manufacturing industry and had a significant impact on Vietnamese enterprises. A review of previous studies combined with secondary data has been applied for analyzing and supporting the evidence of the impact of IR4.0 on Vietnamese enterprises. The analysis has provided evidence that aside from its beneficial opportunities, the IR4.0 will create many challenges for Vietnamese enterprises, impacting management, operations, and the manufacturing sector. The concept of IR4.0 and its impact on enterprises and economies should be considered and the IR4.0 will accelerate the process of technological innovation. This is derived from the nature of the IR4.0, which is based on digital technology and integrates all intelligent technologies. It is evident from the data analysis and the synthesized information that Vietnamese enterprises in IR4.0 have advantages and opportunities to access the new technologies. In adapting to the requirements stemming from this revolution, enterprises should increase their investment in applying new technologies to take opportunities into the current market. Due to this issue, Vietnamese enterprises need to change and be innovative in their overall strategy, adapt and make good use of the benefits and opportunities, provide solutions to the new challenges, and achieve the competitive advantages within the IR4.0. Based on the outcomes of this study, management practitioners and researchers can refer to and apply these findings for future in-depth studies of how IR4.0 is affecting Vietnamese enterprises and make relevant recommendations

Shifting the digital skills discourse for the 4th industrial revolution

Copyright ©the Authors All rights reserved. Permission to make digital or paper copy of part or all of these works for personal or classroom use is granted without fee provided that the copies are not made or distributed for profit or commercial advantage and that copies: 1) bear this notice in full; and 2) give the full citation on the first page. It is permissible to abstract these works so long as credit is given. To copy in all other cases or to republish or to post on a server or to redistribute to lists requires specific permission and payment of a fee. Contact [email protected] to request redistribution permission.School of Computin

The role of ICT to promote smart governance in local governments

Abstract : This study aims to provide a conceptual framework to explain the issues, concerns, challenges and solutions on introducing information and communication technology initiatives to create smart governance. The study contextualises the use of ICTs in the City of Ekurhuleni Metropolitan Municipality, thereby aiming to make this key South African metropolitan municipality a ‘smart city’, with smart governance, by offering smart services to community members. The research takes a qualitative research approach, which is exploratory, and a quantitative research approach, which is descriptive, to realise the outcomes of the research questions formulated. This mixed-methods approach was deemed most suitable. The findings explore that while various challenges remain, it is the willingness of leadership and the relative importance that those holding the levers of power in the CoE attach to ICTs that determine how deep and far they will drive the municipality towards this goal. Ultimately, there is a need for modern-day municipalities to adopt 21st-century, compliant, smart solutions that not only improve the effectiveness of public service delivery, but also transform the economic and efficient aspects of the delivery of services to citizens. The study recommends that there is a need to balance policy prescripts and implementation or practice; to prioritise ICT in planning and budgeting; to improve community involvement and engagement; to establish ethical and professional leadership practices; to consider meritorious and competency-based appointments; to intensify investment in ICT infrastructure, and to mould municipal service delivery on smart governance.M.A. (Public Management and Governance

Micro and macro dynamics of open innovation with quadruple-Helix

This paper explores how sustainability can be achieved through open innovation in the current 4th industrial revolution. Through a literature and practice review, we identify micro- and macro-dynamics of open innovation in addition to the dynamic roles of industry, government, university, and society. In particular, the industry continuously adopts open platforms to create and maintain ecosystem innovation. The government's role has changed from regulation control toward facilitation. Universities have become proactively engaged in multiple areas, from technology transfer to knowledge co-creation. Societies and customers have started to form new concepts, R&D, and commercialization, resulting in a shared economy. Based on the analysis, we propose a conceptual framework to understand open innovation micro- and macro-dynamics with a quadruple-helix model for social, environmental, economic, cultural, policy, and knowledge sustainability. Furthermore, this provides an overview of the special issue, Sustainability of Economy, Society, and Environment in the 4th Industrial Revolution, which aims to respond to the 4th industrial revolution in terms of open innovation and cyber-physics from manufacturing to the service industry.1

Paradox of openness : knowledge sharing-protection tension in ecosystems

The paper describes findings about knowledge management in innovation constellations that are calling themselves as innovation ecosystems. The focus is in tension between knowledge sharing and knowledge protection, i.e. in the paradox of openness. The research asked whether an ecosystemic and open way of innovation differs to innovation in networks in respect to how the paradox appears. The study applied the methodology of qualitative research. Experiences and practices were collected from 13 innovation ecosystems. According to the findings, the paradox seems to be very true in ecosystems and even more pronounced than in innovation networks, because in ecosystems one may not know all actors of innovation. That makes the promotion of knowledge sharing in ecosystems as a multifaceted issue. In addition, the findings suggest that firms in different ecosystem roles have role specific approaches towards sharing vs. protection.©2020 International Society for Professional Innovation Management, Lappeenranta University of Technologyfi=vertaisarvioimaton|en=nonPeerReviewed

Model Pure Community-smart Cities (PCSC) Components Assessment in Lembah Klang, Malaysia from Society 5.0 to Madani Society

Pure community is one of the elements that must be present to create a holistic smart city that is not only focused on economic development. This study aims to measure the level of development of the pure community in the cities of the Klang Valley, Malaysia. The research was conducted at the Klang Valley, Peninsular Malaysia. This study uses cluster sampling to select the respondents. Stratified sampling is a technique used for dividing the population into specific characteristics, and then using simple random sampling, samples are taken from each population. Overall, the level of pure community in Malaysia’s Klang Valley shows that they have a high value of good citizens. Despite this, it is crucial to put a guideline that allows the involvement of urban citizens to carry out mutual responsibilities in the location of their residence to be more organized. The government should be able to create an appropriate task force in the housing area that involves shared responsibility between the city’s residents. Keywords: smart city development, pure community, Model PCS

Proceedings of ARCOM Doctoral Workshop on 'Industry 4.0 and Disaster Resilience in the Built Environment': ARCOM Doctoral Workshop in association with CIB W120 - Disasters and the Built Environment

Disruptive innovations of the 4th industrial revolution are now starting to make an impact on construction. Although construction has lagged behind some of the other industries in embracing this revolution, recent years have seen a concentrated effort to drive change in construction processes and practices. The 4th industrial revolution is characterised by technologies such as digitisation, optimisation, and customisation of production, automation and adaptation; as well as processes such as human machine interaction; value-added services and businesses, and automatic data exchange and communication. In construction, the applications of Industry 4.0 include 3D printing of building components, autonomous construction vehicles, the use of drones for site and building surveying, advanced offsite manufacturing facilities etc. The application of technologies, processes associated with Industry 4.0 is seen to be already making an impact on construction, and reshaping the future of built environment. This new digital era of construction, fuelled by Industry 4.0, has significant potential to enhance disaster resilience practices in the built environment. Knowledge on resilience of the built environment including preparedness, response and recovery has advanced significantly over the recent years and we are now in an era where resilience is seen as a key constituent of the built environment. But the recurring and devastating impacts of disasters constantly challenge us to improve our practices and seek ways of achieving greater heights in our quest of achieving a resilient built environment. It is often proposed that the innovations associated with Industry 4.0 joined by IoTs and sensors can be exploited to enhance the ability of the built environment to prepare for and adapt to climate change and withstand and recover rapidly from the impacts of disasters. This integration of cyber physical systems through IoTs needs a holistic view of disaster resilience. Often, the focus is on benefits individual technologies can offer. However, the ability to integrate different aspects of disaster resilience using a range of new technologies promise to deliver wider benefits beyond and above what individual technologies can offer. For instance, an integrated digital twin allows to bring together advanced risk modelling, big data, cloud computing, internet of things, advanced off-site manufacturing, etc. together to deliver a resilient built environment. This requires careful planning and extensive research on the complexities surrounding disaster resilience related aspects and the use of related data. The ultimate objective of any new innovation, including Industry 4.0, should ideally be to benefit the society. The society that we live today is often disrupted by natural hazard induced disasters, whether it be floods, cyclones, earthquakes, landslides or tsunamis. The challenge that is in front of us is to effectively utilise new innovations driven by digital information to enhance disaster resilience in our buildings, communities, cities and regions. However, unlike earlier industrial revolutions, digital revolution is not easy to control. We must ensure that the fundamental values such as freedom, openness and pluralism are inbuilt in these new technologies. This is an uncharted territory for us. In addition to addressing complexities and challenges of using Industry 4.0 technologies, we also need to have policies and guidelines on the use of information. There should be a balance between innovation and regulation. We are confident that by bringing together researchers, practitioners and policy-makers alike from relevant disciplines we can deliver realistic benefits to transform our disaster resilience practices and policies, and make the built environment we live in more resilient

Smart Connected City for Holistic Services

The construction of a smart city is based on broadband networks and high-tech under consideration of city infrastructure with holistic city service systems. Digital city was started to connect computing devices using network-based technologies in 1990s. In the beginning of 2000s, many cities were interested in the construction of city infrastructure based on the broadband networks. With the developing high-tech like wireless network, the ubiquitous city was introduced as a new type of an urban city infrastructure to satisfy citizens’ needs. These days it would become more important for citizens to provide holistic city services using the transferred data as generated resulting traffics from massive number of end-devices through broadband networks. Smart city has been constructed with multifaceted sectors like high-tech device-based physical and service-based social sector. The integrated sectors are creating new tremendous values based on embedding intelligence in the hyperconnected city. Finally, the smart city should be evolved by centering on people and the creative market is growing up rapidly

Paradox of openness: knowledge sharing-protection tension in ecosystems

The paper describes findings about knowledge management in innovation constellations that are calling themselves as innovation ecosystems. The focus is in tension between knowledge sharing and knowledge protection, i.e. in the paradox of openness. The research asked whether an ecosystemic and open way of innovation differs to innovation in networks in respect to how the paradox appears. The study applied the methodology of qualitative research. Experiences and practices were collected from 13 innovation ecosystems. According to the findings, the paradox seems to be very true in ecosystems and even more pronounced than in innovation networks, because in ecosystems one may not know all actors of innovation. That makes the promotion of knowledge sharing in ecosystems as a multifaceted issue. In addition, the findings suggest that firms in different ecosystem roles have role specific approaches towards sharing vs. protection.©2020 International Society for Professional Innovation Managementfi=vertaisarvioimaton|en=nonPeerReviewed