Work engagement while working from home during covid-19 in Workforce d.o.o.

Abstract

V magistrskem delu smo obravnavali delovno zavzetost pri delu na domu v času covida-19. Prihod pandemije covida-19 je delovanje organizacije in organiziranje dela organizacij postavil na glavo. Zaposleni, ki so dnevno migrirali na lokacijo podjetja, so bili čez noč primorani svoje delovno okolje prestaviti v svoj dom. Delo na domu je sicer poznan pojem, že iz zgodnjih 70. let, ampak je njegovo rast in popularnost povečala pandemija covida-19. V teoretičnem delu magistrske naloge smo uporabili deskriptivno metodo in predstavili definicije dela na domu, delovne zavzetosti, kako merimo delovno zavzetost, prednosti in slabosti dela na domu ter zakonsko ureditev dela na domu. Pogledali smo si tudi dejavnike delavne zavzetosti in kako delavno zavzeti zaposleni pripomorejo k uspešnosti organizacije. Dotaknili smo se tudi, kaj prinese pretirana delovna zavzetost in vplive izgorelosti. Na koncu smo se posvetili še vprašalnikoma, ki smo ju uporabili v raziskovalnem delu. V drugem delu magistrske naloge smo se posvetili raziskavi. Raziskovali smo delovno zavzetost pri delu na domu v podjetju Workforce, d. o. o. Raziskavo smo opravili s pomočjo spletne ankete, ki smo jo poslali zaposlenim v omenjenem podjetju. Z raziskavo smo ugotavljali, ali so zaposleni v podjetju Workforce, d. o. o. pri delu na domu zavzeti, ali prihaja do razlik pri delovni zavzetosti pri delu na domu med spoloma, med različnimi starostnimi skupinami in med različno izobrazbo. Na podlagi rezultatov anketnega vprašalnika smo lahko odgovorili na zastavljene hipoteze. Za lažjo predstavo rezultatov smo uporabili grafe in tabele, narejene v programu MS Excel. Za analizo hipotez pa smo uporabili statistični program SPSS. V zaključnem delu magistrske naloge smo povzeli in prediskutirali ugotovitve naše raziskave, predvsem rezultate testiranja hipotez. Razložili smo tudi, zakaj smo postavili takšne hipoteze in na kakšen način smo jih testirali. Poleg tega smo v zaključno poglavje vključili kritično analizo, kjer smo našteli, kaj se nam je zdelo dobro v raziskavi in kaj bi lahko naredili drugače. Zadnje poglavje magistrske naloge je predlog za izboljšave, kjer smo podjetju Workforce, d. o. o. predlagali, kako lahko oziroma še zviša delovno zavzetost zaposlenih pri delu na domu.In the master thesis we discussed work engagement while working from home druing Covid-19. The arrival of the Covid-19 pandemic turned the operations of organizations and the organization of work upside down. Employees who migrated to the company location on a daily basis were forced to move their work environment to their home overnight. Working from home is a familiar concept from the early 1970s, but its growth and popularity have been increased by the Covid-19 pandemic. In the theoretical part of the master\u27s thesis, we used the descriptive method and presented the definitions of work form home, work engagement, how we measure work engagement, the advantages and disadvantages of working from home and the legal regulation of work at home. We also looked at the factors of work engagement and how engaged employees contribute to the success of the organization. We also touched on that excessive work engagement brings and the effects of burnout. Finaly we focused on the two questionnaires, which we used in the research part of the master\u27s thesis. In the second part of the master\u27s thesis, we devoted ourselves to research. We researched work commitment when working from home in the company Workforce, d.o.o. We conducted the research with the help of an online survey, which we sent to the employees of the mentioned compnay. Throught research, we determined whether the employees of the company Workforce, d.o.o. are engaged when working from home, whether there are differences in work engagement when woring from home between genders, between different age groups and between different levels of education. Based on the results of the questionnaire, we were able to anwser our set hypotheses. For an easier presentation of the results, we used graphs and tabled made in MS Excel. We used the SPSS statistical program to analyze the hypotheses. In the final part of the master\u27s thesis, we summarized and discussed the findings of our research, especially the results od hypothesis testing. We also explained why we set up such hypotheses and in what way we tested them. In addition, we included a critical analysis, where we listed what we thought was good about the research and what we could have done differently. The last chapter of the master\u27s thesis is proposal for improvement, where we gave proposals to Workforce, d.o.o. on how they can maintain or even increase the work engagement level their employees are at