Safety participation in the workplace: A multidimensional assessment tool (PROSAFE)

The importance of the concept of the workforce participation in safety management has been underlined by different studies in the Human Factors literature of the last twenty years. All these contributions have stressed the importance of considering the positive contribution of individuals and teams in achieving the desired level of safety. Within this framework, the construct of proactive safety orientation toward safety emerged as a general and broad set of psychological orientations by individuals in managing safety issues, preventing injuries, improving workplace safety conditions and sustainability of organizational contexts, beyond the mere avoidance of negative events for individuals, teams and organizations. In the light of these conceptual bases, the aim of the present research is to define an original assessment tool of "proactive safety orientation" to assess the psychological factors leading individuals toward a more proactive and participative approach to safety management and risk prevention in the workplace. The model tool was developed as a multidimensional questionnaire on existing conceptual dimensions of organizational proactivity adapted to safety issues in the workplace. In order to achieve this aim, three main research phases were planned: 1) Exploratory semi-structured interviews on conceptual issues, involving safety experts 2) Generation of a new set of assessment measures with content items interview with experts 3) Quantitative pilot study on the psychometric properties of reliability of the new evaluation instruments involving a new set of safety experts. In summary, our research allowed us to generate an assessment tool inclusive of six psychological dimensions supportive of a general proactive orientation by individuals toward the management of safety and the prevention of accidents in the workplace: i) participative self-efficacy; ii) influence perception; iii) psychological ownership; iv) felt responsibility; v) anticipation orientation; vi) improvement orientation.

Developing a performance indicators lean-sigma framework for measuring aviation system’s safety performance

The paper introduces a conceptual framework that could improve aviation safety performance and the safety performance measurement process. The framework provides guidance on how organisations could design, implement and use a proactive, performance-based measurement tool for assessing and measuring Acceptable Levels of Safety (ALoS) performance at sigma (σ) level, a statistical measurement unit. Nevertheless, the framework provides a holistic view on how organisations could set leading performance indicators and monitor metrics on the top of identified root-causes that affect system's safety performance or how to set lagging indicators and feedback metrics on the top of safety outcomes. In fact, the framework adapts and combines classical Quality Management tools, a leading indicators programme and Lean-Six Sigma methodology to formally and continuously improve a stable and in-control safety management process. Finally, the paper underlines the necessity of a new way of thinking for the development of a robust, proactive process for measuring aviation safety performance and system performance variability

Design of an indicator for health and safety governance

Occupational Health and Safety Governance (OHSG) is a branch of Corporate Governance by which the board directs and controls labor risks created by their own enterprise. The OHSG concept is relatively new; unlike Occupational Health and Safety Management, which is mostly related to the work of managerial ranks, OHSG deals with principles, the interests of stakeholders, and the work of directors. The paper defines the new concept, OHSG, develops an original health and safety indicator, and presents possible applications for it; as far as we are aware of, the indicator is the first proactive tool in existence to measure OHS governance. Our work is part of an ongoing research project aimed at improving health and safety standards in industry. The indicator takes into account—in its structure—the evaluation style of National Quality Awards, as a pattern to measure, by assigning points, a great number of variables. OHS Governance variables included in the indicator are grouped into areas, themes, dimensions and elements, in order to make them operative and measurable. Measurement is performed by means of a questionnaire, reproduced as an appendix. Maximum scores for each question are assigned following multiple attribute decision theory. The article concludes with reflections on the measurement problem in the social sciences and final thoughts on the characteristics of the proposed indicator.Corporate governance, health and safety governance, measurement, measurement of health and safety, health and safety governance indicator.

The development and deployment of a maintenance operations safety survey

Objective: Based on the line operations safety audit (LOSA), two studies were conducted to develop and deploy an equivalent tool for aircraft maintenance: the maintenance operations safety survey (MOSS). Background: Safety in aircraft maintenance is currently measured reactively, based on the number of audit findings, reportable events, incidents, or accidents. Proactive safety tools designed for monitoring routine operations, such as flight data monitoring and LOSA, have been developed predominantly for flight operations. Method: In Study 1, development of MOSS, 12 test peer-to-peer observations were collected to investigate the practicalities of this approach. In Study 2, deployment of MOSS, seven expert observers collected 56 peer-to-peer observations of line maintenance checks at four stations. Narrative data were coded and analyzed according to the threat and error management (TEM) framework. Results: In Study 1, a line check was identified as a suitable unit of observation. Communication and third-party data management were the key factors in gaining maintainer trust. Study 2 identified that on average, maintainers experienced 7.8 threats (operational complexities) and committed 2.5 errors per observation. The majority of threats and errors were inconsequential. Links between specific threats and errors leading to 36 undesired states were established. Conclusion: This research demonstrates that observations of routine maintenance operations are feasible. TEM-based results highlight successful management strategies that maintainers employ on a day-to-day basis. Application: MOSS is a novel approach for safety data collection and analysis. It helps practitioners understand the nature of maintenance errors, promote an informed culture, and support safety management systems in the maintenance domain

Developing a worker engagement maturity model for improving occupational safety and health (OSH) in construction

Research on worker engagement (WE) has identified the increased importance of meaningful discussion, communication, knowledge sharing, and shared decision-making regarding occupational safety and health (OSH) practices within the construction industry. This paper reports on initial findings on the development of a meaningful discussion framework for improving OSH and engagement of the construction workforce. The main purpose of the framework is to rank levels of discussion amongst construction operatives and supervisors related to positive performance at work and enhancement of OSH. This reflects the legal and ethical requirements for management to collaborate with the construction workforce for the improvement of OSH. For effective WE in OSH to become the norm, the effectiveness of corporate OSH engagement programmes needs to be assessed using a valid and reliable tool. Also, there is a need for a practice-driven and -validated worker engagement maturity model (meaningful discussion framework) that not only identifies and aligns with existing organisational capabilities, as shown in the HSE leadership and worker involvement research, but also addresses a set of dimensions specifically targeted at construction workers. The methods used to develop the framework discussed here involved qualitative interviews to gain accounts of episodes of worker engagement, which were categorised using NVivo and ranked based on feedback from expert focus groups. The meaningful discussion framework highlights the link that higher levels of worker and organisational maturity can have with higher levels of construction OSH performance. This is based on a number of logically progressive worker maturity levels, where higher levels build on the requirements of already existing levels, from discussing issues affecting individual workers to issues that affect other workers, and ultimately to issues “beyond the site gate”, such as design processes. Final validation testing of the model will be reported on at a later date

Lean Six-Sigma in Aviation Safety: An implementation guide for measuring aviation system’s safety performance

The paper introduces a conceptual framework that could improve the safety performance measurement process and ultimately the aviation system safety performance. The framework provides an implementation guide on how organisations could design and develop a proactive, measurement tool for assessing and measuring the Acceptable Level of Safety Performance (ALoSP) at sigma (σ) level, a statistical measurement unit. In fact, the methodology adapts and combines quality management tools, a leading indicators programme and Lean-Six Sigma methodology to formally measure and continuously improve a stable and in-control safety management process by reducing safety defects and variability from core organisational processes and objectives. The implementation guide was empirically tested and validated with data collected and analysed within a period of nine months by the safety department of a complex aviation organisation operating a large transport aircraft fleet

Safer clinical systems : interim report, August 2010

Safer Clinical Systems is the Health Foundation’s new five year programme of work to test and demonstrate ways to improve healthcare systems and processes, to develop safer systems that improve patient safety. It builds on learning from the Safer Patients Initiative (SPI) and models of system improvement from both healthcare and other industries. Learning from the SPI highlighted the need to take a clinical systems approach to improving safety. SPI highlighted that many hospitals struggle to implement improvement in clinical areas due to inherent problems with support mechanisms. Clinical processes and systems, rather than individuals, are often the contributors to breakdown in patient safety. The Safer Clinical Systems programme aimed to measure the reliability of clinical processes, identify defects within those processes, and identify the systems that result in those defects. Methods to improve system reliability were then to be tested and re-developed in order to reduce the risk of harm being caused to patients. Such system-level awareness should lead to improvements in other patient care pathways. The relationship between system reliability and actual harm is challenging to identify and measure. Specific, well-defined, small-scale processes have been used in other programmes, and system reliability has been shown to have a direct causal relationship with harm (e.g. care bundle compliance in an intensive care unit can reduce the incidence of ventilator-associated pneumonia). However, it has become evident that harm can be caused by a variety of factors over time; when working in broader, more complex and dynamic systems, change in outcome can be difficult to attribute to specific improvements and difficulties are also associated with relating evidence to resulting harm. The overall aim of Phase 1 of the Safer Clinical Systems programme was to demonstrate proof-of-concept that using a systems-based approach could contribute to improved patient safety. In Phase 1, experienced NHS teams from four locations worked together with expert advisers to co-design the Safer Clinical Systems programme

A novel tool for organisational learning and its impact on safety culture in a hospital dispensary

Incident reporting as a key mechanism for organisational learning and the establishment of a stronger safety culture are pillars of the current patient safety movement. Studies have suggested that incident reporting in healthcare does not achieve its full potential due to serious barriers to reporting and that sometimes staff may feel alienated by the process. The aim of the work reported in this paper was to prototype a novel approach to organisational learning that allows an organisation to assess and to monitor the status of processes that often give rise to latent failure conditions in the work environment, and to assess whether and through which mechanisms participation in this approach affects local safety culture. The approach was prototyped in a hospital dispensary using Plan-Do-Study-Act (PDSA) cycles, and the effect on safety culture was described qualitatively through semi-structured interviews. The results suggest that the approach has had a positive effect on the safety culture within the dispensary, and that staff perceive the approach to be useful and usable

Cobot Programming for Collaborative Industrial Tasks: An Overview

Collaborative robots (cobots) have been increasingly adopted in industries to facilitate human-robot collaboration. Despite this, it is challenging to program cobots for collaborative industrial tasks as the programming has two distinct elements that are difficult to implement: (1) an intuitive element to ensure that the operations of a cobot can be composed or altered dynamically by an operator, and (2) a human-aware element to support cobots in producing flexible and adaptive behaviours dependent on human partners. In this area, some research works have been carried out recently, but there is a lack of a systematic summary on the subject. In this paper, an overview of collaborative industrial scenarios and programming requirements for cobots to implement effective collaboration is given. Then, detailed reviews on cobot programming, which are categorised into communication, optimisation, and learning, are conducted. Additionally, a significant gap between cobot programming implemented in industry and in research is identified, and research that works towards bridging this gap is pinpointed. Finally, the future directions of cobots for industrial collaborative scenarios are outlined, including potential points of extension and improvement