Designing Internet Reservation and Management Software Systems for Small Peripheral Hospitality Organizations: The HotMot Solution

Anckar, B., and Walden, P. (2000), ”Designing Internet Reservation and Management Software Systems for Small Peripheral Hospitality Organizations: The HotMot Solution”. IAMSR Research Report 5/2000. Institute for Advanced Management Systems Research,

My Wellness as a Mobile App. Identifying Wellness Types among the Young Elderly

Keeping ageing people healthy and active is of major importance both on an individual and societal level. We focus on a forgotten consumer group, 60-75 year olds – the young elderly – to uncover their wellness-related attitudes, habits and goals and explore prerequisites to introduce wellness-related mobile applications as a cost-effective solution to keeping the young elderly well longer. Preliminary results on a mixed-method study of young elderly and their use of mobile applications are presented

Supporting Tourists at the Bomarsund Fortress with a Mobile Value Service

The future competitive advantages for a successful tourism industry will most probably be built around effective mobile value services. Mobile value services create customer value with the support of mobile technology, a support which should be context-adapted and user-adaptive; this in turn will help to form new routines for tourists who will miss the service if they are not available. This will then create a market for mobile value services. In this paper we describe the development of a mobile guide service which is aimed at supporting tourists at the fortress of Bomarsund - one of the most important attractions on the Aland islands –which cannot be seen as it was completely destroyed during the Crimean War in 1854. We developed and implemented a tourist guide for mobile phones which tells the story of the fortress from different angles as the tourists walk through the ruins. We argue and show that the mobile tourist guide is a mobile value service and that it provides some useful lessons of general significance for building mobile value services

Digital Wellness Services: Key to Better Quality of Life for Young Elderly

Digital wellness services for the “young elderly” (the 60-75 years old age group) will be interventions in their daily routines and if/when they are accepted and adopted they will help keep the young elderly in better shape for their senior years (75+). This will contribute to significant reductions in the estimated costs for health and social care for the ageing population. On an individual level, digital wellness services contribute to a better quality of life if designed to fit the needs of the young elderly. Platform tech- nology for digital services offers possible tools for intervention if the tools and services fit the requirements of the young elderly. We summarize several of our studies as a syn- thesis and work out a conceptual framework to facilitate the design and implementation of digital wellness services

Further Quests for Value Added Products and Services in Mobile Commerce

The introduction and the development of m-commerce will be a major challenge, as the cost of 3G licenses in several EU countries appears already in the initial stages to be out of proportion. And it seems clear that without real substance in m-commerce products and services the investments in the new mobile technology may still fail. Yet, not much is known about what actually will be the m-commerce products and services. Here we will propose to build them around value-added product and service modules, some of which are going to be completely new as we can take advantage of the new mobile technology. We will argue that value-added products and services can (should) be built around smart/intelligent technologies, which would be part of the products and/or services themselves or form support systems for (i) the users, (ii) the producers and (iii) the management of m-commerce products and services. Some of the needed technologies are already available, and we can readily implement them for the coming prototypes of the new 3G-based systems

Digital Support to Guide Physical Activity - Augmented Daily Routines for Young Elderly

New EU-level studies show that EU is “turning increasingly grey” and the old-age de-pendency ratio increases steadily during the next three decades. There is a growing, serious problem – people live longer lives but they are in worse shape during their final years and need growing support from health care resources. There is need for a new focus on prevention and on turning the development. The “young elderly” (the 60-75 years old age group) should adopt physical activity (PA) programs and make them part of their everyday routines. The learning processes get started through interventions with digital wellness services. DigitalWells is a research and development program to acti-vate 1000 young elderly to select and use PA programs. The goal is to keep the young elderly in better shape for their senior years (75+) and to contribute to significant reduc-tions in the growth of elderly health and social care costs

From MCom Visions to Mobile Value Services

The first papers on mobile commerce were offered to the Bled conference commencing in 2000. Initially, they were not received with enthusiasm; the reviewers were rather sceptical as to the research methods used and the visions of a global m-commerce offered. Nevertheless, the first panel sessions were overcrowded and the eBled organizers quickly recognized a new and exciting movement taking shape. The rest is – as the saying goes – history. There are around 6 billion mobile phone users in the world but the mobile services in actual use are – besides voice calls and SMS – rather few (at least in comparison to the hype around smart phones). Based on our experience from annual series of consumer studies we argue that there are fundamental misunderstandings in relation to both the mobile service concept and the basis for building user value. By following the development of mobile technology over a 10 year interval we have found out – much to our surprise - that not much has changed in the actual use of mobile services despite the fact that we have had about three generations of mobile phones during these 10 years. We have summarized insight from panels run at the eBled conferences and from a number of papers presented at the conference and worked out a description of the development of mobile commerce and mobile services

Digital Coaching to Build Sustainable Wellness Routines for Young Elderly

ur focus is on digital wellness services for the “young elderly” (the 60-75 years old) age group. Wellness services will help young elderly people to improve and maintain their independence and their functional capacity. Digital coaching will help the users to build good and effective wellness routines and to sustain and develop them for better health. Potential early adopter groups are identified and the functionality of digital coaching for wellness services is worked out