Service Quality Aspects Influence on Student Satisfaction and Loyalty in Chongqing China

Purpose: Higher education improves quality by emphasizing the diversity of students as customers (stakeholders) and students as subjects, flexibility in student demand for universities, and extensive global competition. Thus, this paper determines the factor affecting student satisfaction and student loyalty, which are faculty services, on-campus infrastructure, academic aspects, impact on university reputation, and access to university services. Research design, data, and methodology: Quantitative method (n=500) was used to conduct a questionnaire survey on college students from three well-known universities in Chongqing. A non-probability sampling includes judgment sampling, quota sampling, and convenience sampling to collect data. Structural equation model (SEM) and confirmatory factor analysis (CFA) were used to analyze the data, including model fitting, reliability, and validity. Results: Faculty service, campus infrastructure, academic aspects, reputation, access, and student satisfaction have a significant impact on student loyalty. Student satisfaction strongly influences student loyalty, followed by campus infrastructure, access, reputation, faculty service, and academic aspects. Conclusions: All six hypotheses can fulfill the research objectives. Therefore, it is suggested that universities pay attention to campus infrastructure construction, improve the academic level, establish a better visiting mechanism and improve their reputation, to make students satisfied and loyal

The Influence of Service Quality Aspects on Satisfaction and Loyalty of Graduate Students in Chongqing, China

Purpose: To attract students and grow the size of universities, it is vital to improving the indicators and quality of universities. The main objective of this study was to determine the significant effect of faculty services, campus infrastructure, academic aspects, university reputation, and access to university services to determine student satisfaction and student loyalty. Research design, data, and methodology: A quantitative method (n=500) was used to conduct a questionnaire survey among college students in Chongqing. A non-probability sampling includes the selection of three well-known universities in Chongqing for judgment sampling. Quota sampling is to determine the proportionate sample of student. Convenience sampling was conducted via online questionnaire to collect data. Structural equation model (SEM) and confirmatory factor analysis (CFA) were used to analyze the data's model fitting, reliability, and validity. Results: Faculty service, campus infrastructure, academic aspects, reputation, access, and student satisfaction significantly affected student loyalty. Student satisfaction had the greatest impact on student loyalty, followed by access, reputation, academic aspects, faculty service, and campus infrastructure. Conclusions: All six hypotheses are consistent with the research objectives. Therefore, it is suggested that universities establish a better visiting mechanism, improve their reputation and academic level, attach importance to faculty services and campus infrastructure, and promote student satisfaction and loyalty

Impacts of Reduced Inequalities on Quality Education:Examining the Relationship between Regional Sustainability and Higher Education

Although the United Nations’ Sustainable Development Goals (SDGs) advocate, through SDG 4 and SDG 10, equitable quality education and the reduction of inequalities within and between countries, respectively, few studies have examined how inequalities in regional sustainability influence higher education. Therefore, this study aims to examine the relationship between regional sustainability and higher education in China using fixed-effects panel modelling. A systematic force framework showing how regional sustainability drives higher education was constructed from economic, social, and environmental perspectives, and the endogeneity in the process of how regional sustainability affects higher education was explored by introducing one-year lagged values as instrumental variables. Our results show that regional sustainability has a significant impact on higher educational attainment in China, with differing effects in the eastern, central, and western regions, respectively. In central China, economic sustainability plays a significant positive role in higher educational attainment; in the western region, economic and social sustainability have stronger positive effects, while environmental sustainability has significantly negative effects. In terms of policy implications, our findings can be used to support regional development policies to promote regional higher education

Application effect of a Donabedian three-dimensional quality evaluation model in perioperative nursing of early gastric cancer male patients undergoing endoscopic mucosal dissection

The effect of Donabedian three-dimensional quality evaluation model is explored for the high-quality nursing during perioperative period of endoscopic mucosal dissection in early gastric cancer male patients. Seventy-eight early gastric cancer male patients were randomly grouped as 39 cases in control having received routine care, while 39 in the intervention group having received routine care combined with the three-dimensional quality evaluation model. Clinical recovery indicators including anxiety, depression, pain, life quality and complications were compared for the two groups. The intervention group’s clinical nursing recovery indicator scored higher than that of the control. The scores of each the short-form 36 item health survey questionnaire (SF-36) dimension were better than those of control, and the differences were statistically significant (p < 0.05). The incidence of complications in intervention group was 5.12%, and that in the control was 20.5%. The intervention group experienced less complications than the control, and the difference was statistically significant (p < 0.05). Treating early gastric cancer male patients with endoscopic mucosal dissection using three-dimensional quality evaluation model can improve clinical recovery and life quality, and reduce anxiety, depression, pain and complications

2-(2,3-Dioxoindolin-1-yl)ethyl 4-(4-nitro­phen­yl)piperazine-1-carbodithio­ate

In the title compound, C21H20N4O4S2, the piperazine ring adopts a chair conformation. The 1-ethyl­indoline-2,3-dione system links to one N atom of the piperazine ring via a carbodithio­ate group. The indoline-2,3-dione ring and the nitro­benzene ring subtend adihedral angle of 37.27 (7)°. In the crystal structure, weak C—H⋯O and π–π stacking inter­actions [centroid–centroid distances = 3.534 (5) and 3.797 (5) Å] may help to establish the packing