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4 research outputs found

Influence of Relationship Quality by Servicescape of Korean Restaurants on Loyalty - Focusing on Busan city area -

Author: Anderson E
Baker J
Bitner MJ
Chaudhuri A
Crosby LA
De Wluf KS
Foumier S
Garbarino E
Hellier PK
Henning-Thurau T
Kim WG
Kim WG
Lane C
Meyer JP
Mohr J
Morgan RM
Oliver RL
Porter ME
Roberts K
Spangenberg ER
Stobacka K
Wakefield KL
Yi YJ
고재윤
김광지
김태희
김화진
류을순
문영일
박노현
배성일
엄영호
윤성준
이정실
전재균
전현모
정영우
정영우
정효선
조우제
최원식
한진수
Publication venue: 'Culinary Society of Korea'
Publication date
Field of study

Influence of Relationship Quality by Servicescape of Korean Restaurants on Loyalty - Focusing on Busan city area -

Author: Anderson E
Baker J
Bitner MJ
Chaudhuri A
Crosby LA
De Wluf KS
Foumier S
Garbarino E
Hellier PK
Henning-Thurau T
Kim WG
Kim WG
Lane C
Meyer JP
Mohr J
Morgan RM
Oliver RL
Porter ME
Roberts K
Spangenberg ER
Stobacka K
Wakefield KL
Yi YJ
고재윤
김광지
김태희
김화진
류을순
문영일
박노현
배성일
엄영호
윤성준
이정실
전재균
전현모
정영우
정영우
정효선
조우제
최원식
한진수
Publication venue: 'Culinary Society of Korea'
Publication date
Field of study

The effects of logistics service quality on relational quality and customer loyalty in foodservice industry

The Influence of Service Recovery Justice on Relationships Quality, Emotion and Intention Behavior

Author: Adams J. S.
Anderson J. C.
Anderson J. C.
Bagozzi R. P.
Baker J.
Bell C.
Bies R. J.
Bitner M. J.
Blodgett J. G.
Boulding W.
Bowen D. E.
Chaudhuri A.
Chebat J. C.
Clemmer E. C.
Cronin J.
Crosby A. L.
Davis-Sramek B.
Dolen W. V.
Donney P. M.
Dwyer F. R.
Etzel M. J.
Forgas J. P.
Fornell C.
Geva A.
Gilliland S. W.
Goodwin C.
Greenberg J.
Gummesson E.
Hart C. W.
Hocutt M. A.
Hoffman K. D.
Holbrook M. B.
Hsieh Y. C.
Keaveney S. M.
Kelley S. W.
Kelley S. W.
Lund M.
Lundeen H. K.
Mattila A. S.
Mattila A. S.
Maxham Ⅲ J. G.
Moorman C.
Moorman C.
Morgan M. R.
Oliver R. L.
Oliver R. L.
Oliver R. L.
Pham M. T.
Reicheld F. F.
Richins M. L.
Rust R. T.
Ruyter D. K.
Smith A. K.
Spreng R. A.
Stobacka K.
Stokes D.
Woodside A. G.
Woszczynski A. B.
Zeithaml V. A.
김창호
박정희
박지수
손영재
이유재
이유재
전정아
Publication venue: 'Korean Academy of Commodity Science & Technology'
Publication date
Field of study

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