The Use of Analytic Hierarchy Process Incorporated with Computer System Frameworks

The purposes of this paper are to study and explore the methodology of the AHP, the computer system framework, and the integration of both

Reengineering Book Circulation at the PSU Library

This project focuses on the book circulation system at the PSU library. Our goal is to reengineer the process by eliminating some trivial steps and proposing new processes to increase performance and satisfaction

QIT Project: TQM @ MLR

Men Locker Room, or so called MLR, is one of the facilities at Peter Stott Center which is a recreational building funded by Peter Stott Foundation and PSU. The location of Men Locker Room is in the underground level, surrounding with other services provided by Peter Stott Center; such as women\u27s locker room, circuit room, range room, racquet courts, and weight room. It, basically, provides any single user the basket or locker, clean towel and clothes with the full laundry service. Inside the MLR\u27s area, there are also several facility sections, such as the showering area, restrooms and a sauna room to accommodate the customers. We, QITI, have chosen Men Locker Room as our target organization because MLR has an appropriate size with which we believe that we can cope within the limited timeframe, 3 months. Moreover, MLR has never introduced any quality implement initiative since its creation and, as a result, there are some problems embedded in terms of MLR services and customer complains. The objective of this paper is to propose the design and implementation to improve the Quality of services in MLR. The focus of our paper is merely on MLR section where it interacts with some other elements inside Peter Stott Center. The goal is to make customer satisfied with the highest quality delivery from MLR. In short, this project is designed to achieve the highest desire results for customers

Implement Kanban System in Production Process

Abstract: This report is a case study of a company, Isspro Inc., that has unique requirements to define its success. The analysis is conducted with several steps: research goals, research hypothesis, instruments, implementation and statistical testing. Recommendations are given based on the research results and are suggested in short term, mid term and long term plans

Voltage Quality Control : Andrews Steel, Inc.

Abstract: The study looks at the economic and technical aspects of the proposed the Static Var Compensator (SVC) technology in an attempt of improvement of productivity (i.e., efficiency) at the Andrews Company\u27s factory. The energy losses measured at the Electric Arc Furnace (EAF) constitute a major concern in the production process. To compensate the losses, installation of the Static Var Compensator (SVC) is proposed to improve the efficiency of the process

WAP: The Next Industrial Standard

Introduction: As the new millennium dawns, the static enterprise is rapidly giving way to the mobile enterprise. The mobile enterprise is far more effective because it gets out of the cubicle and talks face-to-face with suppliers, customers, and investors, without losing access to its online workflow. The mobile enterprise combines the best of face-to-face and online work. One-third of the U.S. workforce, and growing, is mobile, defined as working more than 20% of the time away from the main workplace, according to the Yankee Group (Boston). As many as 21 million Americans may be accessing corporate Intranets over wireless devices by 2002, up form just 1.6 million in 1996. One-third of large U.S. corporations will be providing field service and sales personnel with such assess by 2000. This means that customers, partners, and employees should be able to access the information resources and services of a company wherever they are and whenever they want

Queueing System Analysis of Burger King and McDonald\u27s

The purpose of this project is to analyze waiting line characteristics in fast-food restaurants based on customer\u27s satisfaction and restaurants\u27 policies. The project includes the content of queuing theory, defining problems about waiting line in general and in fast-food restaurants, data analysis and ends up with our recommendations

Optimization of Queuing Systems In Fast Food Restaurant

The purpose of this project is to analyze waiting line characteristics in fast-food restaurants based on customers\u27 satisfaction and restaurant policies

The Power of Values in Modern Business

This paper investigates the founding, expansion and current status of one of the United States most successful companies, Tektronix. Since it\u27s founding in 1946 by Jack Murdock and Howard Vollum, Tektronix has practiced a unique set of values that have allowed it to become an innovation leader. These original values have been rocked in recent year by changing management