The Virtual Health Sciences Library of the Balearic Islands: A regional project for libraries cooperation.

Virtual Health Sciences Library of the Balearic Islands (Bibliosalut) is a regional project carried out in collaboration with the Regional Ministry of Health and Consumer Protection and the Health Service of the Balearic Islands (Ib-salut), through the Balearic Islands Biomedical Documentation Service. The Virtual Library Mission is to facilitate the most important scientific information to the public health professionals of the Balearic Islands, by using the new information and communication technologies, in order to contribute to the improvement of medical care quality, teaching, research and health managemen

Thematic web portals for different user profiles in a virtual health science library: Bibliosalut's experience

Normally users of a virtual health library have different professional profiles (physicians, nurses, pharmacists...) and/or they are from different specialties (Primary Health Care, Internal Medicine, Oncology...). This poster shows the experience of the Virtual Health Sciences Library of the Balearic Islands (Bibliosalut) of creating thematic web portals, which aims is to improve the experience of our users to browse and query to information resources and services of the virtual library and to increase its use. Different information resources that Bibliosalut offers were selected for each thematic web portals, according to the interest and frequency of use that they may have for users of professional profiles. From the backend of the Bibliosalut Content Management System (Joomla), the necessary modules were created to present the selected information in various thematic web portals: featured resources, e-journals and e-books of each specialty that are available in the virtual library, journals of each specialty with impact factor ISI, clinical practice guidelines, useful links, etc., as well as featured information of library services, such as training courses from the Users Training Service of Bibliosalut aimed at specific groups. Nowadays, we are working to offer more thematic web portals of others specialties to Bibliosalut users and in the future we are going to evaluate their satisfaction about the usefulness of creating these thematic web portals. The result is a bilingual website (Catalan and Spanish), which consists of a main home page (www.bibliosalut.com) with a sort of thematic home pages, and customized URLs depending on the specialty or the professional profile of the users of the virtual library (e.g. Bibliosalut for Primary Health Care professionals: www.bibliosalut.com/ap). In addition, it includes several sections with information resources (data bases, e-journals, e-books, and the like) available for each specialty in Bibliosalut. We believe that the presentation of information in a virtual health library, highlighting the most useful resources and the most used by professionals who have a specific profile or a specific specialty, will help the usability of the web, it will improve the experience of our users to browse and it will increase/promote the use of information resources and services of Bibliosalut

Creación del servicio de obtención de documentos centralizado de la Biblioteca Virtual de Ciencias de la Salud de las Islas Baleares.

Introduction: In this document we describe the creation, functioning and evaluation of the Centralized Supply Document Service of the Health Sciences Library of the Balearic Islands. Objectives: After the setting up of the Virtual Health Sciences Library of the Balearic Islands the idea of a Centralized Supply Document Service was proposed with the objective of facilitating those articles not available to users. In this way we democratized document access, because at that time not all system users had this service. Methods: We established a plan whereby the centres would gradually become involved in the tasks of the new service. Also the different political agreement for document supply between the system libraries and the procedures were carried out with the help of a technician. The tool selected to manage this services was GTBib-SOD. In April 2008 a trial service was launched, and from July 2008 the service has been working to its peak potential. Results: More than 7,500 petitions have been managed (5,200 obtaining and 2,300 supplies)during the first working year of the Centralized Supply Document Service. Conclusions: The centralization of the Supply Document Service has democratized access to documents for all the health professionals of our regional community. During the first year there has been a great response to this service, which has led to an increment in the visibility of the Virtual Library

Indicadores de calidad de REBISALUD para Bibliotecas Virtuales de Ciencias de la Salud

This is a cooperation project whereby the group of eHealth library members of Rebisalud (eHealth Libraries Network – http://www.rebisalud.org) have developed a core set of quality indicators to measure and evaluate the services provided by the newly implemented eHealth libraries in Spain. This core set will help us to understand objectively the functioning of the different services provided by the libraries, as well as to facilitate the comparison of our libraries to learn from each other in order to improve our services. Methods: The norm ISO 11620 (Library performance indicators) was revised. First, we developed a classification scale to screen the indicators focusing on virtual libraries; three independent reviewers rated each indicator with that scale. Second, they calculated independently to assess their feasibility. Third, a core of 17 indicators was selected. Finally a consensus was reached among the leaders of the eHealth libraries members of Rebisalud. Results: With the classification scale only 20% of ISO’s indicators were selected, with most indicators related to non-virtuality like physical facilities being excluded. We found important problems with definitions or concepts, as well as problems with the terms used among our libraries. As a result of the whole process 20 indicators were defined. They are classified in terms of: structure (human and economic resources, electronic collection), process (use of resources, access) and results (efficiency, user satisfaction). Each indicator is described by name, code, definition, aim, method, interpretation, and information source. Conclusions: The cooperation has been very productive, and will allow us to make a continuous exercise of benchmarking among the eHealth libraries of Rebisalud. However, more work has to be done because we still need to construct a user satisfaction questionnaire

Indicadores de calidad de Rebisalud para bibliotecas virtuales de Ciencias de la Salud

Indicadors de qualitat; Biblioteques; Ciències de la salutIndicadores de calidad; Bibliotecas; Ciencias de la saludQuality indicators; Libraries; Health SciencesEste documento trabajo de colaboración desarrollado por el grupo de calidad de la Red de Bibliotecas Virtuales de Salud (REBISALUD) cuyo objetivo es desarrollar una propuesta de indicadores para medir y evaluar la actividad y servicios que prestan las bibliotecas virtuales de las diferentes CCAA. Estos indicadores han de permitirnos entender de una manera objetiva la forma de funcionar de los diferentes servicios prestados por las bibliotecas, así como facilitar la comparación entre ellas para poder aprender de las BBVV mejores

A set of quality indicators for eHealth libraries

Libraries, Medical; Library Administration; Library SurveyBiblioteques de ciències de la salut; Administració bibliotecària; Enquestes de bibliotecaBibliotecas de ciencias de la salud; Administración bibliotecaria; Encuestas de bibliotecaThis is a cooperation project whereby the group of eHealth library members of Rebisalud (eHealth Libraries Network – http://www.rebisalud.org) have developed a core set of quality indicators to measure and evaluate the services provided by the newly implemented eHealth libraries in Spain. This core set will help us to understand objectively the functioning of the different services provided by the libraries, as well as to facilitate the comparison of our libraries to learn from each other in order to improve our services.Aquest és un projecte de cooperació mitjançant el qual el grup de biblioteques virtuals de salut de Rebisalud (Xarxa de Biblioteques de salut en línia - http://www.rebisalud.org) ha desenvolupat un conjunt bàsic d'indicadors de qualitat per mesurar i avaluar els serveis prestats per les biblioteques virtuals de salut de nova implantació a Espanya. Aquest conjunt bàsic ens ajudarà a comprendre objectivament el funcionament dels diferents serveis prestats per les biblioteques, així com per facilitar la comparació de les nostres biblioteques per aprendre els uns dels altres per tal de millorar els nostres serveis.Este es un proyecto de cooperación mediante el cual el grupo de bibliotecas virtuales de salud de Rebisalud (Red de Bibliotecas de salud en línea - http://www.rebisalud.org) ha desarrollado un conjunto básico de indicadores de calidad para medir y evaluar los servicios prestados por las bibliotecas virtuales de salud de nueva implantación en España. Este conjunto básico nos ayudará a comprender objetivamente el funcionamiento de los diferentes servicios prestados por las bibliotecas, así como para facilitar la comparación de nuestras bibliotecas para aprender unos de otros con el fin de mejorar nuestros servicios

10 años del Servicio de Obtención de Documentos de Bibliosalut/ 10 years of the Document Supply Service from Bibliosalut

Introduction The centralization process of the Document Supplies Services (DSS) started in 2008. During the process a restructuring of the tasks performed by the staff was made. This centralization allowed the library staff to diversify their work and invest this time in other projects that were being starting (training plan, social networks, Infosalut.com, etc.). Objective The objective of this centralization was to democratize and centralize the access and most relevant information management at a single point available both on the Bibliosalut webpage and the linksource tools on the different databases. Method We decided to use the management system GTBib-SOD, a form to requests documents was integrated in a linkresolver and different procedure were created to manage the different tasks related with de DSS, to divide the work and establishing different timetables to attend this service, thanks to that the library staff were not all their journey dedicated to this service. Results Request time during 2018 was of 1.05 days for users request documents, and 0,06 for libraries request documents. Thanks to a satisfaction survey in 2015, we know that this service is greatly appreciated by the users, since the score obtained was 8.81. The number of requests was raising constantly until 2016, then started to decrease significantly in 2017. Conclusion The timetable made to manage the DSS allowed the staff not to work all the time on this service, and dedicate more time to other tasks. During 2018, the response time during 1.39 days for positive response to the users; and 0.08 days for other libraries. We think that this proves that, thanks to good time management, it is possible to coordinate this service correctly, and in this way, diversify tasks of the virtual library staff

10 años del Servicio de Obtención de Documentos de Bibliosalut/ 10 years of the Document Supply Service from Bibliosalut

Introduction The centralization process of the Document Supplies Services (DSS) started in 2008. During the process a restructuring of the tasks performed by the staff was made. This centralization allowed the library staff to diversify their work and invest this time in other projects that were being starting (training plan, social networks, Infosalut.com, etc.). Objective The objective of this centralization was to democratize and centralize the access and most relevant information management at a single point available both on the Bibliosalut webpage and the linksource tools on the different databases. Method We decided to use the management system GTBib-SOD, a form to requests documents was integrated in a linkresolver and different procedure were created to manage the different tasks related with de DSS, to divide the work and establishing different timetables to attend this service, thanks to that the library staff were not all their journey dedicated to this service. Results Request time during 2018 was of 1.05 days for users request documents, and 0,06 for libraries request documents. Thanks to a satisfaction survey in 2015, we know that this service is greatly appreciated by the users, since the score obtained was 8.81. The number of requests was raising constantly until 2016, then started to decrease significantly in 2017. Conclusion The timetable made to manage the DSS allowed the staff not to work all the time on this service, and dedicate more time to other tasks. During 2018, the response time during 1.39 days for positive response to the users; and 0.08 days for other libraries. We think that this proves that, thanks to good time management, it is possible to coordinate this service correctly, and in this way, diversify tasks of the virtual library staff

Evaluación de metabuscadores gratuitos especializados en ciencias de la salud

Although new information retrieval systems (search engines, metasearch engines, databases, etc.) continually appear, the daily work of information professionals leaves little time to evaluate them. As a result, on numerous occasions a system is used, and even recommended, without knowledge of its functions and the adequacy of its search algorithm. An analysis was conducted to better understand the specifics of the search engines specialized in health sciences freely accessible via the internet, to assess for quality and determine which ones offer the best results