The persuasion handbook: Developments in theory and practice London:Sage ,2003 0-7619-2006-4

Contains fulltext : 63434-OA.pdf (publisher's version ) (Open Access)J.P. Dillard The persuasion handbook: Developments in theory and practice London:Sage ,2003 0-7619-2006-

In de geest van de overledene: Een verkennend onderzoek naar individuele en sociale determinanten van orgaandonatie

Contains fulltext : 73182.pdf (publisher's version ) (Open Access)17 p

Understanding audiences. Theory and method London:Sage ,2001 0-7619-6344-8

Contains fulltext : 62500-OA.pdf (publisher's version ) (Open Access)A. Ruddock Understanding audiences. Theory and method London:Sage ,2001 0-7619-6344-

Reputaties van overheidsorganisaties: Een situationele benadering

Contains fulltext : 73083.pdf (publisher's version ) (Open Access)17 p

Effectieve communicatie: van interventie naar dialoog

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Making sense of strategic change: How academics perceive a renaming of their university

Contains fulltext : 74689.pdf (publisher's version ) (Open Access

Action theoretical approaches in organizational communication

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Informing cancer patients: Two studies on the effectiveness and efficiency of informations services in hospitals

Item does not contain fulltextIn the Netherlands, cancer patients can turn to a great many agencies to obtain information about their disease (Nelissen & Van Eden, 1995). Health practitioners in hospitals play an important part in supplying information to these patients, because they have direct and frequent contacts with their patients. Using Sense-Making Methodology, we have been looking for answers to three main research questions: Which questions do patients have? How are these questions answered? What is the role of the medical care network in this? To this end, we have conducted interviews with health practitioners and their patients. Qualitative analyses have shown that - according to patients -the medical information supply is generally regarded quite satisfactory. If there are problems in the supply of medical information, these are due to defective coordination among health practitioners; low accessibility of information or aid for patients; and deficiencies regarding contents. More clearly than qualitative analyses, quantitative analyses have shown that patients' questions are largely of a non-medical kind, whereas health practitioners tend to restrict themselves to offering merely medical information

ICT performance in processes of knowledge sharing in organizations: A review of literature

Contains fulltext : 73298.pdf (publisher's version ) (Open Access)The purpose of this paper is to theoretically explore in what ways Information and Communication Technology (ICT) corresponds with knowledge sharing in organizations. We will address the research question: “What notions and relationships have been proposed in the literature regarding ICT use and knowledge sharing?” In order to draw connecting lines between different bodies of literature, we developed two notions of ICT performance as a guiding principle in reviewing the literature. On the one hand, ICT is portrayed as a guide that moulds ways of knowledge sharing, and on the other hand ICT is described as a facilitator that follows existing knowledge sharing processes in organizations. The two types of ICT performance offer a tool with which approaches and perspectives on ICT in processes of knowledge sharing can be interconnected and displayed in one overview. This systematic research overview that connects separate notions and ideas coming from different disciplines results in a synthesis of research questions that are relevant for future research on the role of ICT in knowledge sharing in organizations