Kajian kes mengenai penggunaan perisian sosial di perpustakaan IPTA dan IPTS di Malaysia

Web 2.0 is an application and social networking software that provides interactive information sharing, user oriented design and collaboration on the Internet. Some popular social software that are being used are Facebook Twitter, Blog dan Flickr. This article is the results of a study which seeks to identify the usage of Web 2.0 applications in 20 public and 14 private academic libraries throughout Malaysia. A virtual survey was conducted from October 2009 to February 2010. The findings show that Web 2.0 applications are being used in some academic libraries. Currently, the Blog is the most widehly used application

Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)

The Library has purchased 10,050 copies of printed books for UKM researchers from 2009 to 2013. Nevertheless, the study found only 4,864 (48.4%) of books were borrowed. This problem should be overcome due to the fact that the estimated cost of books purchasing is RM8.72 million compared to the value of the books that were borrowed (RM4.5 million). A preliminary study was conducted by the Management Quality Improvement Team (QIT) with regards to borrowing transactions using Return on Investment (ROI) and Cost Benefit Ratio (CBR) methods. Several suggestions on how to increase books circulation were presented by the Management QIT to the Library. Two suggestions were implemented by the Innovative and Creative Group (ICG) KLIK in 2014/2015 which included new books display and Drive-Thru@PTSL service. The study has proved that new books display and Drive-Thru@PTSL service have increased the borrowing transaction rate from 1.6% up to 46.8% in nine months

A Service Support for Selection of E-Journal Subscription: An Evidence-Based Practice

The selection of an e-journal title is one of the challenging tasks for librarians in the process of collection development. As libraries receive a limited budget, librarians need to be careful and carry out thorough analysis based on the evidence-based approaches in selecting which e-journal to be subscribed. One of the different ways to analyse user demand for e-journals is to analyse access denied reports or known as turn-away reports from publishers. This study reports on how a support service was developed to select a new e-journal subscription for the National University of Malaysia (UKM) Library based on the COUNTER Journal Report (JR2). From this report, the number of access denied to full-text articles from four main commercial online databases; Science Direct, Springer Nature, Wiley Online Library, and Taylor & Francis were analysed. The Pareto Principle method was used to analyse e-journal titles that received high demand from library users. Profiling the journal's coverage in Scopus, Web of Science (WoS), and Journal Citation Reports (JCR) as well as mapping their subject and publisher's price was carried out. The results showed that from a total of 7,474 e-journal titles, 1,495 (20%) e-journal titles that received 132,008 (68%) number of access denied were selected for further analysis. This evidence service can help the Journal Unit, UKM Library in a selection of new e-journal titles based on library users' needs and assist the library management to make better decisions for e-journal subscriptions

Kajian kes mengenai penggunaan perisian sosial di Perpustakaan IPTA dan IPTS di Malaysia

Web 2. 0 is an application and social networking software that provides interactive information sharing, user oriented design and collaboration on the Internet. Some popular social software that are being used are Facebook, Twitter, Blog dan Flickr. This article is the results of a study which seeks to identify the usage of Web 2. 0 applications in 20 public and 14 private academic libraries throughout Malaysia. A virtual survey was conducted from October 2009 to February 2010. The findings show that Web 2.0 applications are being used in some academic libraries. Currently, the Blog is the most widely used application