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4 research outputs found
Inertia Stages and Tourists' Behavior
Author
C. C.Cheng
C. J.Hung
+6 more
G. L.Polites
M. A.Hogg
M. A.Rahantoknam
M.Blut
N.Perera
R. L.Oliver
Publication venue
'IGI Global'
Publication date
Field of study
No full text
Crossref
The Effect of eWOM on E-Loyalty
Author
A. N.Al-Rfou
C. M.Cheung
+15 more
C.Lin
D.George
E.AbuShanab
F.Reichheld
H.Li
J.Hair
M. O.Al-Smadi
M.Al-Majali
M.Alafeef
M.Blut
R. S.Michael
R.Tiwari
S.Al-Somali
U.Sekaran
Y.Liu
Publication venue
'IGI Global'
Publication date
Field of study
No full text
Crossref
An Investigation of Mediating and Moderating Variables in Service Quality – Customer Loyalty Relationship
Author
A. G.Woodside
A. O.Hirschman
+30 more
A. S. C.Ehrenberg
A.Parasuraman
A.Parasuraman
B. B.Jackson
C. C.Cheng
C.Gro¨nroos
D.DelVecchio
F. F.Reichheld
G.Howat
J. C.Olson
J. H.McAlexander
J. L.Heskett
K. B.Monroe
K.Kiran
L. T.Bei
L.Rosenberg
L.Wu
M. T.Copeland
M.Blut
M.Mellens
M.Porter
M.Stewart
R. A.Ping
R. T.Rust
S. A.Taylor
S. O.Olsen
T. O.Jones
V. A.Zeithaml
V.Zeithaml
W. R.Forrester
Publication venue
'IGI Global'
Publication date
Field of study
No full text
Crossref
A Study of Relationship Among Service Quality of E-Commerce Websites, Customer Satisfaction, and Purchase Intention
Author
A.Parasuraman
A.Parasuraman
+63 more
A.Parasuraman
A.Shankar
B. J.Corbitt
B. M.Byrne
C. H.Yen
C. L.Hsu
C. N.Madu
C.Herington
C.Ma̳ Sabiote
C.Ranganathan
C.Sohn
E.Stiakakis
F. B.Zavareh
F.Ali
F.Olorunniwo
G. G.Lee
G. J.Udo
G.Bressolles
G.Prakash
H.Ali
H.Ataburo
H.Li
I.Tzavlopoulos
J. C.Nunnally
J. F.Pallant
J. J.Cronin
J.Carlson
J.Carlson
J.Hair
J.Paul
J.Santos
J.Zemblytė
K. K.Nusair
L.Jiang
M. S.Iqbal
M.Amin
M.Blut
M.Ghosh
M.Jun
M.Loonam
M.Rod
M.Wolfinbarger
N.Kassim
N.Piercy
N.Sharma
P.Punyatoya
Q.Su
S. I.Swaid
S. N.Momotaz
S.Candra
S.Kandulapati
S.Rolland
T.Sheng
U.Tandon
V. A.Zeithaml
V. A.Zeithaml
V. A.Zeithaml
V.Dharmavaram
V.Sundaram
X.Papadomichelaki
Z. L.Hamzah
Z.Huang
Z.Yang
Publication venue
'IGI Global'
Publication date
Field of study
No full text
Crossref