Shaping Consumer Perception to Motivate Online Shopping: A Prospect Theory Perspective

Drawing upon prospect theory, we propose that the framings of a message describing the benefits of online shopping will have different impacts on consumers’ attitude toward and intention of online shopping. Particularly, a negatively framed message emphasizing the costs of losing the benefits is likely to be interpreted by an individual as loss and a positively framed message emphasizing the benefits of online shopping is likely to be interpreted as gain. According to prospect theory, the negatively framed message is more likely to increase one’s intention to shop online than the positively framed message. We also propose that such framing effect is moderated by purchase involvement. This research-in-progress paper presents the rationale behind these propositions, experimental designs to test these propositions, and the expected contributions. We contend that the findings will enhance our understanding about consumers’ online shopping and provide prescriptive knowledge regarding how to change their behavior

Face Loss and Resistance to Clinical Decision Support Systems

From the face saving perspective, this paper attempts to investigate the factors influencing physicians’ resistance of clinical decision support systems (CDSS) in outpatient settings. We develop a research model which posits that physician resistance of CDSS is determined not only by their rational perceptions of CDSS’ usefulness, but also by their sociocultural perceptions of face loss. To contextualize theory development, we include a moderator – time pressure, which is unique for physicians’ decision context. By proposing that time pressure can strengthen both the negative impact of perceived usefulness and the positive impact of face loss on CDSS resistance, we attempt to demonstrate that time pressure’s effects are paradoxical: it plays dual roles in both facilitating and reducing resistance. This paper takes a unique perspective to understand physician resistance behavior, and we expect it to make an important contribution to HCI research and practice

IS-Driven Process Reengineering: China\u27s Public Health Emergency Response to the SARS Crisis

A process reengineering perspective suggests that public health emergency response requires a low degree of mediation and a high degree of collaboration. Employing a functional coupling framework, this paper analyzes China’s former public health processes and describes the ongoing development of the public health emergency information system (PHEIS) in China. Five problems of the former public health processes are identified, which have largely limited China’s ability to respond to public health emergencies efficiently and effectively. The structure and functions of PHEIS are described, and the facilitation of PHEIS as part of China’s public health process reengineering is explained. In addition, this paper discusses implications for future public health emergency information system development

Examining the Role of Privacy Policy on Host Information Disclosure on Accommodation Sharing Platforms

In recent years, more and more people embrace accommodation sharing services via online community marketplaces such as Airbnb, Couchsurfing, Homestay, and Vacation Rental by Owner (VRBO). In the meanwhile, consumers’ concerns on the privacy and safety that arise from online transactions and social interactions on participating in accommodation sharing are increasingly growing. The goal of this research is to investigate the impact of privacy policy on hosts’ privacy concern, security concern, perceived benefits, and information disclosure on the accommodation sharing platforms (ASPs).Our study complements the existing privacy literature by demonstrating that hosts’ participation in ASPs depend on extrinsic benefits, perceived risks, and platform features. Therefore, we provide supporting empirical evidence to earlier theoretical developments that emphasize the role of privacy calculus on individual’s self-disclosure behavior. Additionally, this study takes the first step to bridge the gap in the existing literature that has so far ignored the different dimensions of privacy concern. Our research advances this body of knowledge by showing that on ASPs, hosts can have both privacy concern and security concern. The existing privacy policy can effectively reduce hosts’ concern about platform’s privacy invasion but fail to alleviate hosts’ concern that derives from other platform visitors\u27 opportunistic behavior

Privacy Policy and Hosts’ Concerns on Accommodation Sharing Platforms

Accommodation-sharing services are gaining great popularity via online community platforms in recent years. Meanwhile, users’ privacy concerns over social interactions and online transactions on these platforms are escalating. This study investigates whether and how privacy policy can properly mitigate hosts’ privacy concerns, enhance perceived benefits, and subsequently encourage their information disclosure on the accommodation sharing platforms (ASPs). Through a scenario-based survey and a controlled experiment, we find that the hosts are more concerned about the other users’ misappropriating the private information that the hosts disclose on the platform than the platforms’ privacy invasion behaviors. However, this major concern is not significantly mitigated by the current privacy policy. Moreover, privacy policy engenders two types of perceived benefits, among which the perceived social benefit has a stronger effect than economic benefit on the hosts’ intentions to disclose information on ASPs

Task-Technology Fit and Employees’ Exploration of Enterprise Systems: Moderating Role of Local Management Commitment

Based on task-technology fit theory and adaptive structuration theory, we propose that employees’ exploration of enterprise systems is mainly influenced by three fundamental components: task, technology, and organizational environment. Accordingly, a research model is developed to interpret how task variety, system modularity, and local management commitment jointly affect employees’ system exploration. The model is tested with a survey of enterprise system users in six firms, and several meaningful findings are yielded. First, all of the three antecedents can directly affect system exploration. Second, task variety can positively moderate the effects of system modularity on system exploration. Third, local management commitment can strengthen the effects of system modularity and task variety on employees’ system exploration. The limitations and implications for research and practice are discussed

How Paternalistic Leaders Motivate Employees’ Information Security Policy Compliance? Building Climate or Applying Sanctions

This paper studies the influencing mechanisms of Paternalistic Leadership in motivating employees’ Information Security Polices Compliance. We proposed that Sanctions and Information Security Climate can mediate the impact of different PL dimensions. Based on survey data from 760 participants, we found that, for different PL dimension, their influencing mechanism are different. The impact of AL dimension is partially mediated by employees’ perception of the Sanction, while the impact of BL dimension and ML dimension are partially mediated by employees’ perception of the Information Security Climate. Our research extends the existing literature by introducing the impact of specific leadership styles on employees’ ISP Compliance and discovering the mediating role of Sanction and Information Security Climate. New knowledge is also found about how each PL dimension affects employees’ Compliance in the information security context

Understanding Online Health Information Use: The Case of People with Physical Disabilities

In this paper, we study the online health information use behavior of people with physical disabilities. Drawing on rational choice theory and IS success model, we develop a contextualized research model to explain how individuals’ level of physical disability moderates the effects of object- and outcome-based beliefs. We empirically tested the model with survey data from 243 online users with physical disabilities. The results show that perceived benefit enhances, whereas perceived risk reduces, online health information use. Information quality and system quality increase perceived benefit and mitigate perceived risk. In addition, we found that accuracy, completeness, currency, and transparency of online health information predict information quality, whereas accessibility, navigability, and readability of online health information predict system quality. More importantly, we found that physical disability weakens the effect of information quality on perceived risk, strengthens the effect of system quality on perceived risk, and strengthens the effect of perceived benefits on information use. This research contributes to the IS literature by focusing on the minority group of people with physical disabilities and providing an in-depth understanding of their online health information use behavior

Effects of Intellectual and Social Alignment on Organizational Agility: A Configurational Theory Approach

Literature has shown that business-information technology (IT) alignment can exert both positive and negative influences on organizational agility, giving rise to the IT alignment-agility paradox. To better understand this paradox at a more granular level, we conceptualize the sensing and responding dimensions of organizational agility as two independent constructs and suggest a nonlinear analytical approach. Based on configurational and contextual perspectives, this study investigates how intellectual and social alignment and organizational and environmental elements combine into multiple configurations to affect sensing and responding capabilities. Fuzzy-set qualitative comparative analysis (fsQCA) is used to analyze the survey data from 135 dyads of business and IT executives from the Chinese shipbuilding industry. Results show that different equifinal pathways can be used to achieve high sensing and responding capabilities, in which intellectual and social alignment play heterogeneous roles depending on the specific contexts. This study extends the IT-enabled agility literature by deepening our understanding of the effects of multidimensional IT alignment on multidimensional organizational agility and providing new insights into the IT alignment-agility paradox

Organization Structural and Cultural Influences in Hospital Information Systems Integration

Information systems (IS) integration has long been regarded as the result of various information technology (IT) related problems within the IS architecture and IT infrastructure. This study takes a new approach to examining the origins of IS integration problems from an organizational context perspective. Based on a 30-month longitudinal study at a 1,050 registered bed large teaching hospital, this paper shows that the complexity of organizational structural and cultural influence is a main factor that gives rise to hospital IS integration challenges. Theoretical and practical implications of this study are also discussed