Rapid Intrapreneurship with a Human Touch

The pace of change in digital organisations necessitates the adoption of rapid innovation practices. While rapid innovation is typically reactive to external uncertainties and shocks, firms that are capable of generating internal disruptions and innovating quickly can gain a competitive edge. This research investigates the role of intrapreneurship in promoting rapid innovation within an organisation's proprietary framework, employing an employee-led, human-centric approach. To explore this concept, the qualitative case study approach will be utilised, with MoMo, Vietnam's leading E-Wallet, serving as a prime example of an organisation that has successfully implemented such practices. Through an analysis of MoMo's internal processes and culture, this research aims to uncover the factors that contribute to the success of intrapreneurial endeavours and rapid innovation within digital organisations

Rapid Intrapreneurship with a Human Touch

The pace of change in digital organisations necessitates the adoption of rapid innovation practices. While rapid innovation is typically reactive to external uncertainties and shocks, firms that are capable of generating internal disruptions and innovating quickly can gain a competitive edge. This research investigates the role of intrapreneurship in promoting rapid innovation within an organisation\u27s proprietary framework, employing an employee-led, human-centric approach. To explore this concept, the qualitative case study approach will be utilised, with MoMo, Vietnam\u27s leading E-Wallet, serving as a prime example of an organisation that has successfully implemented such practices. Through an analysis of MoMo\u27s internal processes and culture, this research aims to uncover the factors that contribute to the success of intrapreneurial endeavours and rapid innovation within digital organisations

DIGITALLY ENABLED GRASSROOTS ENTERPRENEURSHIP FOR RURAL DEVELOPMENT

ICT has been promoted as a way out of deprivation for rural residents who continue to suffer from a limited access to social-economic developments. However, less is understood about how a marginalized community can drive its own development. Simultaneously, the focus on ICT in developing context has eclipsed the study of ICT for development in existing literature. These observations underscore the need for this study that explores the use of ICT for grassroots entrepreneurship through the phenomenal rise of China Taobao E-commerce Village. Through an in-depth case study, we propose the concept of digitally enabled grassroots entrepreneurship that (1) contributes to the existing ICT4D literature by explicating the roles of ICT (e-commerce) in driving the grassroots entrepreneurship through the emergence of an entrepreneurial ecosystem for a self-driven development, and (2) delineates the process of digitally enabled development beyond the provision of the Internet and infrastructure by presenting the development stages of digitally enabled grassroots entrepreneurship through the opportunity exploitation and opportunity exploration of business, knowledge, and institutional entrepreneurship. The findings also provide a reference point for practitioners to reconsider the external intervention-based development approach

CONTEMPORARY CLINICAL DECISION SUPPORT SYSTEMS: A PRELIMINARY REVIEW AND RESEARCH AGENDA

Clinical decision support systems (CDSS) improve healthcare delivery by providing data-driven opinions to care providers throughout the entire care process. The Information Systems (IS) community has produced many works on the subject in the last decade, and it is necessary to comprehensively examine the current state of research to determine the most promising themes to explore in future research. In this short paper, we conducted a literature review of the past five years to synthesise research efforts. By reviewing a preliminary sample of papers, we found that three major areas may be of interest to the IS Community: \u27Positive\u27 and \u27negative\u27 CDSS discontinuance, patient-centric value creation of CDSSs and the role of policy-makers in mitigating harmful social effects of CDSS policies. This research-in-progress will hopefully lead to the creation of a research agenda for CDSSs

Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia

This study examines the use of information and communication technologies (ICT) in mobilizing grassroot environmental movements. In recent years, the rise of social media has allowed the community to assume the role of driver without relying on central and formal leadership in people movements. Yet how this new form of technology enables grassroot organizing has remained theoretically obscure. This study provides an in-depth interpretive case study into an environmental movement in Malaysia, where people have rallied against a rare earth refinery plant that is feared would have posed environmental and health risks. By adopting empowerment as a theoretical lens, this paper focuses on understanding how social media empowers the community for grassroot mobilization from different dimensions, thus allowing a grassroot-driven environmental movement. The findings contribute to the literature of ICT-enabled sustainability and digitally empowered grassroot organizing

Digital Platform-Enabled Community Development: A Case Study of a Private-Public Partnership Sustainability Initiative

The significant human impact on the environment has prompted many governments to invest in sustainability initiatives across cities and communities. Moreover, although it has been suggested that information technology can aid in the development of these sustainability initiatives, there is a dearth of empirical field studies in this area. In this research-in-progress paper, we present preliminary findings from a case study of a private-public partnership (PPP) community-based sustainability initiative that is enabled by a digital platform. Preliminary analysis sheds light on the mechanisms underlying the formation of the PPP, the development of the PPP’s business model, the development of the digital platform, and ultimately the emergence of a community for sustainability. A framework for digital platform-enabled community development is posited based on the case analysis. Implications to both research and practice, as well as future research work are then discussed in concluding this paper

ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011

In this paper, we examine the emerging use of ICT in social phenomena such as natural disasters. Researchers have acknowledged that a community possesses the capacity to manage the challenges in crisis response on its own. However, extant IS studies focus predominantly on IS use from the crisis response agency’s perspective, which undermines communities’ role. By adopting an empowerment perspective, we focus on understanding how social media empowers communities during crisis response. As such, we present a qualitative case study of the 2011 Thailand flooding. Using an interpretive approach, we show how social media can empower the community from three dimensions of empowerment process (structural, psychological, and resource empowerment) to achieve collective participation, shared identification, and collaborative control in the community. We make two contributions: 1) we explore an emerging social consequence of ICT by illustrating the roles of social media in empowering communities when responding to crises, and 2) we address the literature gap in empowerment by elucidating the actualization process of empowerment that social media as a mediating structure enables

Platform Leadership: Managing Boundaries for the Network Growth of Digital Platforms

This study aims to generate a systematic understanding of how digital platform firms can attain platform leadership. We explore the question by casting a boundary management lens over the complex network of interactions on a digital platform. Firms are faced with various boundaries—boundaries of efficiency, competence, power, identity, and ties—and must carefully address tensions within diverse groups of actors with their own interests. We conducted an in-depth case study on China’s largest online ticketing firm and established two contributions for attaining platform leadership. First, we conceptualized the development of a digital platform as a set of technology-based boundary management mechanisms (functional multiplexing, scope expansion, community curation, actor empowerment, and positional escalation) that includes a combination of boundary spanning, erecting, and reinforcing. Second, we uncovered the network dynamics of a digital platform by explicating the synergies and tensions of boundary management. Considering our novel findings, this study offers managerial and design guidelines for a digital platform by advocating an integrative view of boundary management. We present a multidimensional framework that includes five boundaries and four types of networks (dyadic, interconnected, intraconnected, and external) for future analysis of networks built on digital platforms

Social Media for Empowerment in Social Movements: The Case of Malaysia\u27s Grassroots Activism

Social media plays an instrumental role in enabling and facilitating social movements. However, this role depends on the complex social issues in a civic community and dynamics of power in movement politics. Existing literature provides little insight into the formative role of social media in social movements; instead, it tends to focus on the informational role and episodic effect of social media in community activism. We present the case of Bersih, a social media-enabled social movement that pushed for electoral reform in Malaysia. The non-partisan community-driven movement exerted public pressure on institutions and gained formal recognition. In this study, we reveal the significant role social media plays in empowering citizens by enabling them to facilitate and coordinate collective action towards producing change in their community. This research is significant in articulating the precise nature of the role of ICT in addressing complex social problems

Managing user diversity in ES pre-implementation through discursive framing: A spatio-temporal analysis

Discursive strategy is important in engaging users when an organization-wide strategic change such as an enterprise system (ES) is introduced. Although some information systems (IS) studies have suggested the use of discursive framing, little is known about how such framing is conducted. Hence, our study aims to conceptualize discursive framing strategies by taking into account user diversity. A qualitative case study of China’s largest food conglomerate, with its diversified subsidiaries, is presented. Specifically, the pre-implementation phase of an ES implementation is examined. Based on a spatio-temporal analysis of the IS context that could give rise to user diversity, this paper makes two contributions: (1) it addresses a gap in the literature by conceptualizing discursive framing strategies in managing user diversity during ES pre-implementation, and (2) it extends organizational discourse analysis through a spatio-temporal analysis of users’ IS context. We conclude with guidelines for managers to anticipate and overcome potential conflicts, and offer suggestions for future research.Funding for this research was provided by China’s NSFC Joint Research Fund for Overseas Chinese Scholars and Scholars in Hong Kong and Macao (71529001)