Productivity of Telemedical Services: A State of the Art Analysis of Input and Output Factors

Peters C, Drees A, Leppert F, et al. Productivity of Telemedical Services: A State of the Art Analysis of Input and Output Factors. In: Ganz W, Kicherer F, Schletz A, eds. Productivity of services NextGen : beyond output/input ; RESER 2011, conference proceedings, September 8th - 9th 2011, Hamburg, Germany. Stuttgart: Fraunhofer-Verl.; 2011

Productivity of services NextGen: beyond output/input

This is an introduction to a special issue on service productivity based on the outcomes of the XXI RESER Conference in Hamburg, 8-10 September 2011. It shows the importance and the challenges of the research topic as well as different approaches for improvement