E-Government and Bureaucratic Corruption in Nigeria: Successes and Challenges

This paper explored the successes and challenges of Information and Communications Technology (ICT) adoption in the combat against bureaucratic corruption in the Nigerian public service. This study adopted a qualitative approach via in-depth interviews for data collection and thematic analysis. Interviews were conducted within purposively sampled public officials with over ten years of experience in the public service. Two major themes were identified; successes and challenges encountered in the fight against bureaucratic corruption with the use of ICT. It is discovered in this paper that ICT has played a significant role in the combat against bureaucratic corruption by increasing the revenue of the government through the Integrated Personnel Payroll Information System (IPPIS) and Treasury Single Account (TSA) systems. However, challenges faced in this regard can be attributed to the infrastructural gap, shortage of ICT skilled personnel, and resistance by the public officials. It is therefore recommended that for the little success to be sustainable, those challenges must be mitigated

E-Government and public service delivery in Nigeria

The innovation in ICTs and the resulting emergence of the internet were strong drivers for shifting to an information era from the industrial age. In this movement, nations found succour in using information technologies for service delivery and this becomes the most significant epoch in the history of governance transformation. Despite the huge commitment of the government towards the e-government project in Nigeria, significant growth is not yet recorded on the use of ICT in governance as evidenced in the 2018 recent ranking by the United Nations on e-Government global ranking and assessment, Nigeria was positioned on 143rd of the 193 United Nation Member States. This paper therefore sought to investigate the reasons for the poor performance in the sector. This was done through secondary data collected with a structured interview from ICT directors of eight (8) purposively selected Federal Agencies in Nigeria. With due use of thematic analysis of the interview data, the study found that the challenges confronting e-government implementation in Nigeria were national challenges such as infrastructural deficiency, ICT illiteracy in addition to peculiar challenges like data privacy, security concerns. The paper thus concluded that unless these problems are tacked, the likelihood of having a successful e-government implementation outing in Nigeria would remain a mirage

E-Government, Information and Communications Technology Support and Paperless Environment in Nigerian Public Universities: Issues and Challenges

The move toward a paperless environment has become the driving force behind sustainable development and e-government usage in many public sector institutions. It is equally at the heart of the government campaign to make service delivery in public institutions cost-effective, seamless, and efficient. The universities are supposed to be at the front-line of this campaign due to their operations which involve the heavy usage of papers at huge costs. Thus, making it important for university management to provide ICT support in order to promote paperless exchange of information and presentations. It is, however, understood recently, that there are issues which surround the low usage of ICT among university management and ultimately paperless environment. The purpose of this paper, therefore, is to conceptually discuss the mode of university operations and how paperless environment can be attained. The paper highlights the cyclical order of document generation, document management and document sharing as the process in which a paperless environment can take place within both the academic and the administrative settings in the university. The paper further discusses the challenges hindering the attainment of paperless environment among which are infrastructural gap, inadequate ICT support and attitudinal challenge. It is recommended that for the smooth operation of a paperless environment, the government must bridge the infrastructure gap especially power as well as train and retrain staff on the path ICT usage

Electronic Public Service Delivery and Citizens2019; Trust in the Nigerian Government

Public service delivery is significant and central to building trust in the government In the era of the internet innovations in ICTs have reshaped the mode of interaction between governments and the citizens thereby affecting the delivery of public services As ICTs are providing opportunities for effective delivery of public services to the citizens an expected outcome is an improvement of trust in government by the same citizens especially in a country like Nigeria with a history of weak citizens trust in government Using an online survey conducted with 13 743 users of electronic public services in Nigeria the study found that electronic public service delivery had a significant positive effect on public trust in Nigeria The study recommended the need for improvements in some areas of electronic delivery of public services as a build-up to the observed achievement

Collective bargaining and minimum wage determination in Nigeria

Wage is central and critical to employees as oxygen is to life. Of all personnel problems, paying employees is perhaps the most perplexing one. It involves many emotional factors. The essence of wage determination is to guarantee workers the necessary psychological support required for better performance. In Nigeria, those with jobs could not effectively cover their expenses as their take-home pay cannot take them anywhere. The conditions of service kept going down. In addressing the wage and expenses imbalances, collective bargaining emerged. This study thus examined the effect of collective bargaining on minimum wage determination in Nigeria. The study targeted employees of both state and federal government establishments in the South-West geo-political zone. The sample size for the study was 600 employees of both state and federal government. The study found that the prerequisite factors relevant for consideration during wage negotiation has been ignored and thus impaired effective wage standard. The study concluded that the increasing cost of living has not been in correspondence with the minimum wage paid by the government. Hence, employees were demotivated with their pay. It thus became necessary that collective bargaining be resulted to facilitate the required increase in their pay wage. The paper recommended periodic interactive sessions with the unions to regularly meet to monitor wages and salaries trends and cognisance of inflation trends