COVID-19: Lessons from South Korean Pandemic Communications Strategy

There is a pressing need for evidence on effective COVID-19 pandemic mitigation efforts. The impact of the pandemic has been far-reaching, making management of the outbreak a daunting task for many countries. As the whole world continues to fight against the pandemic, a close examination of best practices of pandemic management is ever timely. Based on social marketing concepts, this paper reviews the system-level communication strategies used in South Korea in response to the COVID-19 pandemic. South Korea has received growing recognition for its response to the COVID-19 pandemic and provides a noteworthy example of positive and effective pandemic communication. Applying a social marketing mix framework, the paper examines South Korean pandemic communication strategies and identified a high degree of transparency and coherence two major success factors. This paper contributes to the current and future healthcare management literature and practice by delineating factors underscoring successful public health crisis management

Bank Consolidation and its Effect on Service Quality

The perceived quality of customer service plays a significant role in high involvement products and services. Previous research in the area of bank service quality suggests that as a bank is acquired the quality of service at the new larger bank does not equal what customers received at their old smaller bank. In addition, a newly consolidated bank may eliminate tailored services and create customer dissatisfaction due to higher fees, lower levels of service, and credit availability. Although prior research has focused on specific aspects of bank services, a contribution to the literature can be made by examining this topic in the context of broader dimensions of customer service. Therefore the objective of this research is to determine 1) if overall customer service differs between small bank and large bank organizations and 2) if service quality dimensions of tangibles, reliability, responsiveness, assurance, and empathy differ between small and large bank organizations

Boosting Up the Low Catalytic Activity of Silver for H2 Production on Ag/TiO2 Photocatalyst: Thiocyanate as a Selective Modifier

Noble metal cocatalysts like Pt have been widely employed as an essential ingredient in many kinds of photocatalytic materials for solar hydrogen production. The high material cost of Pt is the biggest limitation. Silver is far less expensive but much less active than Pt and Au as a hydrogen evolving catalyst. Here we demonstrate a new strategy to boost up the activity of silver in Ag/TiO2 for photocatalytic H-2 production via forming a simple surface complexation of thiocyanate (SCN-) on silver. The addition of thiocyanate in the suspension of Ag/TiO2 markedly enhanced the photocatalytic production of H-2 by about 4 times. Thiocyanate was not consumed at all during the photoreaction, which ruled out the role of thiocyanate as an electron donor. Such a positive role of thiocyanate was not observed with bare TiO2, Pt/TiO2, and Au/TiO2. The selective chemisorption of thiocyanate on silver was confirmed by the analyses of Raman spectroscopy and spot-profile energy-dispersive spectroscopy. In the presence of thiocyanate, the overpotential for water reduction on Ag/TiO2 electrode was slightly reduced, and the interfacial charge transfer resistance on Ag/TiO2 (measured by electrochemical impedance spectroscopy) was significantly decreased, whereas other electrode systems (bare TiO2, Au/TiO2, and Pt/TiO2) showed the opposite effect of thiocyanate. These results indicate that the adsorption of thiocyanate on Ag facilitates the transfer of photogenerated electrons on the Ag/TiO2 electrode. It is proposed that the formation of Ag-SCN surface complex enhances the interfacial electron transfer rate and facilitates the reduction of protons on Ag/TiO2.115640Ysciescopu

EFFECTS OF CALF ANCHORING COMPRESSION LEVELS ON ANKLE KINEMATICS, MOTOR UNIT BEHAVIOR, ENERGY COST, AND DISCOMFORT DURING WALKING

We propose a method for quantifying the anchoring compression of wearable devices using limb occlusion pressure (LOP). Under 0%, 20%, 40%, and 60% of LOP, five healthy male participants performed an isometric ankle plantarflexion task before and after walking on an inclined treadmill. Significant differences were shown in calf discomfort (p \u3c 0.001), and ankle plantarflexion angle (p = 0.013) during walking. Although no significant difference was found for oxygen consumption and motor unit behavior of the gastrocnemius medialis, the maintenance of ankle plantarflexion angle was related to an increase in peak motor unit action potential amplitude and average firing rate at 60% of LOP. The results suggest that subjective assessment is more sensitive than the physiological indices, and calf anchoring force should not exceed 60% LOP to avoid any possible negative effect on the muscle

The Association Between an Established Chief Experience Officer Role and Hospital Patient Experience Scores

The healthcare industry is currently reacting to multiple stakeholders demanding improvements to the patient experience. Some healthcare organizations are implementing new management structures, i.e., the role of Chief Experience Officer (CXO). This study statistically reviewed descriptors associated with hospitals that have and have not created and filled the role of CXO and, more importantly, measured the association between the CXO role and results of patients’ perceptions of their experience of care as measured by publicly reported Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) results. This study was conducted utilizing data gather on hospitals in three states, California, Florida, and New York. The results of the study yield insight into the organization characteristics of hospitals and the market factors associated with those hospitals that have filled the CXO role. Hospitals with a formal CXO role are larger, more likely to be for profit, and operate in metro areas of these states with higher per capita income. In addition, hospitals that have a formal CXO role are also more likely to have higher HCAHPS scores as determined by the patient recommendation question as well as the hospital overall rating question included in the HCAHPS survey

The association between an established Chief Experience Officer role and hospital patient experience scores

The healthcare industry is currently reacting to multiple stakeholders demanding improvements to the patient experience. Some healthcare organizations are implementing new management structures, i.e., the role of Chief Experience Officer (CXO). This study statistically reviewed descriptors associated with hospitals that have and have not created and filled the role of CXO and, more importantly, measured the association between the CXO role and results of patients’ perceptions of their experience of care as measured by publicly reported Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) results. This study was conducted utilizing data gather on hospitals in three states, California, Florida, and New York. The results of the study yield insight into the organization characteristics of hospitals and the market factors associated with those hospitals that have filled the CXO role. Hospitals with a formal CXO role are larger, more likely to be for profit, and operate in metro areas of these states with higher per capita income. In addition, hospitals that have a formal CXO role are also more likely to have higher HCAHPS scores as determined by the patient recommendation question as well as the hospital overall rating question included in the HCAHPS survey. Experience Framework This article is associated with the Culture & Leadership lens of The Beryl Institute Experience Framework (https://www.theberylinstitute.org/ExperienceFramework). Access other PXJ articles related to this lens. Access other resources related to this len

Development and evaluation of gellan gum/silk fibroin/chondroitin sulfate ternary injectable hydrogel for cartilage tissue engineering

Hydrogel is in the spotlight as a useful biomaterial in the field of drug delivery and tissue engineering due to its similar biological properties to a native extracellular matrix (ECM). Herein, we proposed a ternary hydrogel of gellan gum (GG), silk fibroin (SF), and chondroitin sulfate (CS) as a biomaterial for cartilage tissue engineering. The hydrogels were fabricated with a facile combination of the physical and chemical crosslinking method. The purpose of this study was to find the proper content of SF and GG for the ternary matrix and confirm the applicability of the hydrogel in vitro and in vivo. The chemical and mechanical properties were measured to confirm the suitability of the hydrogel for cartilage tissue engineering. The biocompatibility of the hydrogels was investigated by analyzing the cell morphology, adhesion, proliferation, migration, and growth of articular chondrocytes-laden hydrogels. The results showed that the higher proportion of GG enhanced the mechanical properties of the hydrogel but the groups with over 0.75% of GG exhibited gelling temperatures over 40 °C, which was a harsh condition for cell encapsulation. The 0.3% GG/3.7% SF/CS and 0.5% GG/3.5% SF/CS hydrogels were chosen for the in vitro study. The cells that were encapsulated in the hydrogels did not show any abnormalities and exhibited low cytotoxicity. The biochemical properties and gene expression of the encapsulated cells exhibited positive cell growth and expression of cartilage-specific ECM and genes in the 0.5% GG/3.5% SF/CS hydrogel. Overall, the study of the GG/SF/CS ternary hydrogel with an appropriate content showed that the combination of GG, SF, and CS can synergistically promote articular cartilage defect repair and has considerable potential for application as a biomaterial in cartilage tissue engineering.This research was supported by the International Research and Development Program of the National Research Foundation of Korea (NRF) funded by the Ministry of Science, ICT and Future Planning (NRF-2017K1A3A7A03089427) and by the bilateral cooperation Program of the National Research Foundation of Korea (NRF) funded by the Ministry of Science, ICT and Future Planning (NRF-2019K2A9A1A06098563)

Genetic Effects of FTO and MC4R Polymorphisms on Body Mass in Constitutional Types

Sasang constitutional medicine (SCM), a Korean tailored medicine, categorizes human beings into four types through states of physiological imbalances and responsiveness to herbal medicine. One SCM type susceptible to obesity seems sensitive to energy intake due to an imbalance toward preserving energy. Common variants of fat mass and obesity associated (FTO) and melanocortin 4 receptor (MC4R) genes have been associated with increased body mass index (BMI) by affecting energy intake. Here, we statistically examined the association of FTO and MC4R polymorphisms with BMI in two populations with 1370 Koreans before and after SCM typing, and with the lowering of BMI in 538 individuals who underwent a 1-month lifestyle intervention. The increased BMI replicated the association with FTO haplotypes (effect size ≃ 1.1 kg/m2) and MC4R variants (effect size ≃ 0.64 kg/m2). After the lifestyle intervention, the carriers of the haplotype represented by the minor allele of rs1075440 had a tendency to lose more waist-to-hip ratio (0.76%) than non-carriers. The constitutional discrepancy for the accumulation of body mass by the effects of FTO and/or MC4R variants seemed to reflect the physique differences shown in each group of SCM constitutional types. In conclusion, FTO and MC4R polymorphisms appear to play an important role in weight gain, while only FTO variants play a role in weight loss after lifestyle intervention. Different trends were observed among individuals of SCM types, especially for weight gain. Therefore, classification of individuals based on physiological imbalance would offer a good genetic stratification system in assessing the effects of obesity genes

Comparison of volatile organic compounds between cigarette smoke condensate (CSC) and extract (CSE) samples

Cigarette smoke is a major risk factor for several diseases, including chronic obstructive pulmonary and cardiovascular diseases. The toxicity of the cigarette smoke can be determined in vitro. The cytotoxicity test of the cigarette smoke is commonly conducted using the cigarette smoke condensate (CSC) and cigarette smoke extract (CSE). The CSC and CSE methods are well known for sampling of the particles and water-soluble compounds in the cigarette smoke, respectively. In this study, the CSC and CSE were analyzed by using a gas chromatography-mass spectrometry (GC-MS) system equipped with a wax column for separation of the volatile organic compounds. The cytotoxic effect of the CSC and CSE were evaluated thoroughly by comparing the analytical results of the CSC and CSE samples. The total concentration of the volatile organic compounds detected in the CSC sample was similar to that in the CSE sample based on the peak area. Except for the dimethyl sulfoxide solvent, nicotine had the highest concentration in the CSC sample, while acetonitrile had the highest concentration in the CSE sample. The compositions were as follows: (1) CSC sample: 55.8% nicotine, 18.0% nicotyrine, 3.20% 1,2,3-propanetriol, triacetate, 1.28% ethyl chloride, 1.22% phenol, etc. and (2) CSE sample: 18.7% acetonitrile, 18.0% acetone, 12.5% 2-hydroxy-2-methyl-propanenitrile, 8.98% nicotine, 5.86% nicotyrine, etc. In this manner, to accurately examine the cytotoxicity of the cigarette smoke using CSC or CSE, the components and their concentrations in the CSC and CSE samples should be considered