Business Models of ERP System Providers

This contribution will propose an analytically derived reference framework for business models of ERP system providers. First, ERP systems are defined. Further, implications from services marketing are outlined. The business model concept is defined and positioned against strategy and business processes. Furthermore, the business model framework is developed based on previous publications on business models and adapted to ERP system providers. The components of the business model framework are explained. This contribution concludes with a summary and further research questions

The Six Pillars of Knowledge Economics

The purpose of this paper is to extend our earlier work on the contributions to the mini-track on Knowledge Economics at the Hawaii International Conference on System Sciences (HICSS). In the present work, we analyze 16 contributions from 2012 to 2016 and based on our analysis, we propose the Six Pillars of Knowledge Economics framework. The proposed framework articulates that six elements are essential to generate knowledge outputs: Innovation Capability, Leadership, Human Capital, Information Technology Resources, Financial Resources, and Innovation Climate. Additional major findings are that organizations are the most common unit of analysis, while the individual level is hardly considered. Journals represent the major source of citations. Conference proceedings were less cited, though more current. We recommend major conferences to be indexed by services like Scopus and provide open access to peer-reviewed proceedings

Introduction to Knowledge Economics Minitrack

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Personality and alignment processes in dialogue: towards a lexically-based unified model

This thesis explores approaches to modelling individual differences in language use. The differences under consideration fall into two broad categories: Variation of the personality projected through language, and modelling of language alignment behaviour between dialogue partners. In a way, these two aspects oppose each other – language related to varying personalities should be recognisably different, while aligning speakers agree on common language during a dialogue. The central hypothesis is that such variation can be captured and produced with restricted computational means. Results from research on personality psychology and psycholinguistics are transformed into a series of lexically-based Affective Language Production Models (ALPMs) which are parameterisable for personality and alignment. The models are then explored by varying the parameters and observing the language they generate. ALPM-1 and ALPM-2 re-generate dialogues from existing utterances which are ranked and filtered according to manually selected linguistic and psycholinguistic features that were found to be related to personality. ALPM-3 is based on true overgeneration of paraphrases from semantic representations using the OPENCCG framework for Combinatory Categorial Grammar (CCG), in combination with corpus-based ranking and filtering by way of n-gram language models. Personality effects are achieved through language models built from the language of speakers of known personality. In ALPM-4, alignment is captured via a cache language model that remembers the previous utterance and thus influences the choice of the next. This model provides a unified treatment of personality and alignment processes in dialogue. In order to evaluate the ALPMs, dialogues between computer characters were generated and presented to human judges who were asked to assess the characters’ personality. In further internal simulations, cache language models were used to reproduce results of psycholinguistic priming studies. The experiments showed that the models are capable of producing natural language dialogue which exhibits human-like personality and alignment effects

Business Models for Enterprise System Providers: Towards the Solution Based Procedure

Research on Enterprise Systems (ES) generally focuses on the implementation phase and issues occurring during the initialrun-time. In contrast, only limited research on the selection of an ES has been conducted; a clear focus on the outcome of theselection phase from the perspective of the ES provider and the deploying company has not been presented yet. Thiscontribution aims to close that gap by proposing a procedure to determine a business model for ES providers with the mostfavorable outcome for the company implementing the ES

Enterprise systems ecosystem: A case study based comparison of software companies

Enterprise System (ES) providers may create an ecosystem around their solution permitting other software companies to develop and distribute software that enhances, extends or modifies enterprise systems. This contribution takes a closer look at the business model of companies that are part of an ecosystem through various comparative case studies. Companies have been evaluated according to their business model and success in two steps: a standardized survey and in-depth interviews. Based on the results a model was derived that visualizes the fact that companies success is related to their consulting intensity, volume of sold licenses and degree of standardization of the software they provide. From this fact a classification model has been created and introduced, which can also be applied to evaluating business models and success of companies that are not members of an ES ecosystem

Real World Awareness (RWA) Systems: A Pharmaceutical Industry Application

In this paper, we describe the evaluation of a real-world awareness (RWA) prototype designed to help managers perform environmental scanning in the pharmaceutical industry. RWA in the pharmaceutical industry consists of not only the tracking and tracing of drugs but also of pattern recognition for relevant events – both internal and external to the company - which can affect a company’s drug research and development plans, marketing effectiveness, and ultimately its profitability. Based on interview insights from a German pharmaceutical company, we identify several objects of perception relevant to real-time identification and advanced anticipation of events. Our study provides a first glimpse into the potential of RWA for companies in the pharmaceutical industry, and generates insights for design of future RWA systems

An Approach to Satisfy Managerial Awareness of Strategic Events in the Field of M-Commerce

Continued success in business relies on the capability to notice changes in the market before others and to access expert experience and knowledge that has been built over many years. Today the increased usage of mobile commerce (M-commerce) in business produces opportunities to access these changes and information anywhere, anytime, and any place. The opportunities that arise from M-Commerce not only support increased engagement through multiple channels, but enable the development of a thriving market sector which is shifting how businesses make strategic decisions. The present study introduces a new approach to create managerial awareness of strategic events in the field of mobile commerce. Specifically, a new method including a tool is presented and validated using expert interviews

Integrate Enterprise Systems to our Hyperconnected World: Anything, Anywhere, Anytime through architectural design

The architectures of currently sold Enterprise Systems were developed in a time when the amount of data to be processed was limited. Since then the necessity to capture and process real-time data from multiple sources has surged and needs to be considered in a world where everything must be exchanged and available anywhere, anytime and in any format. Yet the abstinence of novel approaches on the architectures of Enterprise Systems creates a gap between the increasing requirements and existing information systems. In this paper, we suggest a new architectural design approach, which will close the gap between increasing requirements and existing information systems. In order to determine a future-proof architecture, the authors conducted a Delphi survey where technology providers and users were inquired on the business needs and technical requirements. The result of the Delphi survey has been used to create a proposal for a different approach towards ES architectures