249 research outputs found
Culture and disaster risk management - citizensâ reactions and opinions during Citizen Summit in Frankfurt, Germany
The analyses and results in this document are based on the data collected during the fourth Citizen Summit held in Frankfurt/Germany on June 14th 2017. As the previous three Citizen Summits held in Romania, Malta and Italy, this Citizen Summit was designed as a one-day event combining public information with feedback gathering through different methods of data collection. In the morning session, 42 questions with pre-defined answer options were posed to the audience and collected via an audience response system. In the afternoon session, small moderated group discussions of approximately 1.5 hours duration were held, which followed a detailed set of questions and discussion guidelines, including a short association exercise. All questions and discussions aimed to explore cultural factors in citizensâ attitudes, feelings, and perceptions towards disaster risks, as well as their identification in relation to disaster preparation, response and recovery. In coordination with the Work Package 11 briefs, the definition and design of the questions was based on:
1) Results from Citizen Summits 1 and 2, complementing in particular the data related to risk perception with the aim to build up a comprehensive base for cultural comparison across all six summits;
2) Results from Stakeholder Assemblies 1 and 2, in particular regarding the identification of non-professional (âculturalâ) leaders in disaster situations, motivators for improving disaster preparedness, and the role of trust/distrust;
3) Results from Work Package 3, aiming to complement and increase knowledge about citizensâ uptake of mobile phone apps and interest in usage of different features, also in contrast to social media use;
4) Results from Work Package 4, in particular regarding recent research findings in the relationships between perceived disaster preparedness and actual disaster preparedness, and in the ambivalent relationships between trust in authorities and citizensâ personal preparedness;
5) Results from Work Package 7, aiming to complement the research regarding citizen empowerment by exploring trust as a bi-directional relationship between citizens and disaster managers; and
6) Results from Work Package 8, taking into account the role of media in all phases of disaster management.
For a detailed overview of all questions asked and topics discussed please see Appendix A.
Overall, 105 citizens participated in this Germany event. The total sample shows a relatively even gender and age distribution, which is unsurprising given the target quotas that were requested from the recruiting local market research agency. The comparatively low number of senior citizens aged 65 and above was expected and reflects mobility issues. Participants were asked about three key aspects of experience of disasters and disaster risk perception that could potentially have an impact on how other questions were answered. Two out of three respondents indicated that they themselves, or a close friend or family member, have experienced a disaster, more than half (54%) felt that they were living in an area that is specifically prone to disasters, and 62% answered that they know other people in the area where they live who they think are particularly vulnerable or exposed to disasters. Slight gender differences (as well as age-related differences) were found to be not statistically significant (p>=.05). This report is structured in five main sections: After this introduction, the second section will provide an overview of the different methods applied. The third section, based on the quantitative data collected via the audience response system, presents the results from questions on general disaster risk perceptions, disaster preparedness, behaviours in disaster situations with a particular focus on the use of mobile phone apps and social media, and trust between citizens and different authorities including trust in different social media sources. In the fourth section, based on the qualitative data collected in the ten discussion groups, the analyses will take up the topics introduced in the previous section, focusing first on the role of citizensâ trust in different entities, in particular towards different authorities, ânon-professionalâ leaders, and the media. Furthermore, this section will report on the participating citizensâ attitudes towards improving their disaster preparedness through different measures. In all topics, the analyses seek to identify different cultural aspects which may play a role in an improved disaster preparedness and response. The final section compares and contrasts the results from Sections 3 and 4, draws some tentative conclusions, and identifies topics and issues that should feed into the last round of events in 2018, i.e. the 3rd Stakeholder Assembly, as well as the 5th and 6th Citizen Summits.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
Culture and disaster risk management - citizensâ reactions and opinions during Citizen Summit in Rome, Italy
The analyses and results in this document are based on the data collected during the third Citizen Summit held in Rome/Italy on June 7th 2017. As the previous two Citizen Summits held in Romania and Malta, this Citizen Summit was designed as a one-day event combining public information with feedback gathering through different methods of data collection. In the morning session, 42 questions with pre-defined answer options were posed to the audience and collected via an audience response system. In the afternoon session, small moderated group discussions of approximately 1.5 hours duration were held, which followed a detailed set of questions and discussion guidelines, including a short association exercise. All questions and discussions aimed to explore cultural factors in citizensâ attitudes, feelings, and perceptions towards disaster risks, as well as their identification in relation to disaster preparation, response, and recovery. In coordination with the Work Package 11 briefs, the definition and design of the questions was based on:
1) Results from Citizen Summits 1 and 2, complementing in particular the data related to risk perception with the aim to build up a comprehensive base for cultural comparison across all six summits;
2) Results from Stakeholder Assemblies 1 and 2, in particular regarding the identification of non-professional (âculturalâ) leaders in disaster situations, motivators for improving disaster preparedness, and the role of trust/distrust;
3) Results from Work Package 3, aiming to complement and increase knowledge about citizensâ uptake of mobile phone apps and interest in usage of different features, also in contrast to social media use;
4) Results from Work Package 4, in particular regarding recent research findings in the relationships between perceived disaster preparedness and actual disaster preparedness, and in the ambivalent relationships between trust in authorities and citizensâ personal preparedness;
5) Results from Work Package 7, aiming to complement the research regarding citizen empowerment by exploring trust as a bi-directional relationship between citizens and disaster managers; and
6) Results from Work Package 8, taking into account the role of media in all phases of disaster management.
For a detailed overview of all questions asked and topics discussed please see Appendix A.
Overall, 105 citizens participated in the Italy event. The total sample shows a relatively even gender and age distribution, which is unsurprising given the target quotas that were requested from the recruiting local market research agency. The slightly lower number of senior citizens aged 65 and above was expected and reflects mobility issues. Participants were asked about three key aspects of experience of disasters and disaster risk perception that could potentially have an impact on how other questions were answered. Almost three out of four respondents (72.1%) indicated that they, or a close friend or family member, have experienced a disaster, but only one out of eight (12.6%) felt that they are currently living in an area that is specifically prone to disasters, and 26.7% answered that they know other people in the area where they live who they think are particularly vulnerable or exposed to disasters. Female respondents felt more often than male respondents that they live in a disaster area; other slight gender differences (as well as age-related differences) were found to be not statistically significant (p>=.05). This report presents the results of the third CARISMAND Citizen Summit and is structured in five main sections: After this introduction, the second section will provide an overview of the different methods applied. The third section, based on the quantitative data collected via the audience response system, presents the results from questions on general disaster risk perceptions, disaster preparedness, behaviours in disaster situations with a particular focus on the use of mobile phone apps and social media, and trust between citizens and different authorities including trust in different social media sources. In the fourth section, based on the qualitative data collected in the ten discussion groups, the analyses will take up the topics introduced in the previous section, focussing first on the role of citizensâ trust in different entities, in particular towards different authorities, ânon-professionalâ leaders, and the media. Furthermore, this section will report on the participating citizensâ attitudes towards improving their disaster preparedness through different measures. In all topics, the analyses seek to identify different cultural aspects which may play a role in an improved disaster preparedness and response. The final section compares and contrasts the results from sections 3 and 4, draws some tentative conclusions, and identifies topics and issues that should feed into the last round of events in 2018, i.e. the 3rd Stakeholder Assembly, as well as the 5th and 6th Citizen Summits.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
Culture and disaster risk management - citizensâ reactions and opinions during Citizen Summit in Bucharest, Romania
The analyses and results in this document are based on data collected during the first CARISMAND Citizen Summit held in Bucharest, Romania, on July 9th 2016. The Citizen Summit was designed as a 1-day event combining public information with feedback-gathering through different methods of data collection: (1) 30 questions with pre-defined answer options posed to the audience and collected via an audience response system; and (2) small moderated group discussions of approximately 1.5 hours duration which followed a detailed set of questions and discussion guidelines, including (3) a short association exercise. All questions and discussions aimed to explore citizensâ attitudes, feelings and perceptions towards disaster risks as well as the identification of cultural factors in disaster preparation, response and recovery. Their definition and design was based on a literature review, preliminary research results from other work packages, and taking up specific topics identified in the 1st CARISMAND Stakeholder Assembly. For a detailed overview of all questions asked and topics discussed please see Appendix A.
Overall, 110 citizens participated in the Bucharest event. The total sample shows a relatively even gender and age distribution, which is unsurprising given the target quotas which were requested from the recruiting local market research agency. The comparatively low number of senior citizens aged 65 and above was expected and reflects mobility issues. Participants were asked about three key aspects of experience of disasters and disaster risk perception that could potentially have an impact on how other questions were answered. More than nine out of ten respondents indicated that they, or a close friend or family member, have experienced a disaster, 68% felt that they are living in an area that is specifically prone to disasters, and 78% answered that they know other people in the area where they live who they think are particularly vulnerable or exposed to disasters. Slight gender differences were found to be not statistically significant (p>=.05). This report presents the results of the first CARISMAND Citizen Summit and is structured in six main sections: After this introduction, the second section will provide an overview of the different methods applied. The third section, based on the quantitative data collected via the audience response system, presents the results from questions on general disaster risk perceptions, disaster preparedness, and behaviours in disaster situations, the latter with a particular focus on the use of social media. The fourth section, based on the qualitative data collected in the discussion groups, will analyse the participantsâ risk perceptions and behaviours related to (a) different âfeaturesâ of disasters, in particular related to slow/fast onset, short/long-term effects and the âvisibilityâ of disasters, and (b) different disaster phases. Furthermore, this section will report on the different cultural aspects and cultural groups identified by the participants, the specific needs of such groups, and perceived community strengths and weaknesses in case of a disaster. Additionally, it will provide insight into participantsâ views on measures that may help to improve disaster preparedness and response. The fifth section focuses on risk perception in relation to causes of disasters, in particular the blurred distinction between natural and man-made disasters. The final section compared and contrasts the results from sections 2, 3 and 4, draws some tentative conclusions, and identifies topics and issues that should feed into the next round of events in 2017, i.e. the 2nd Stakeholder Assembly as well as the 3rd and 4th Citizen Summits.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
Culture and disaster risk management â citizensâ reactions and opinions during Citizen Summit in Malta
The analyses and results in this document are based on data collected during the second CARISMAND Citizen Summit held in Malta on July 16th 2016. The Citizen Summit was designed as a 1-day event combining public information with feedback gathering through different methods of data collection: (1) 30 questions with pre-defined answer options posed to the audience and collected via an audience response system; and (2) small moderated group discussions of approximately 1.5 hours duration which followed a detailed set of questions and discussion guidelines, including (3) a short association exercise. All questions and discussions aimed to explore citizensâ attitudes, feelings and perceptions towards disaster risks as well as the identification of cultural factors in disaster preparation, response and recovery. The definition and design of the questions was based on a literature review, preliminary research results from other work packages, and taking up specific topics identified in the 1st CARISMAND Stakeholder Assembly. For a detailed overview of all questions asked and topics discussed please see Appendix A.
Overall, 108 citizens participated in the Malta event. The total sample shows a relatively even gender and age distribution, which is unsurprising given the target quotas which were requested from the recruiting local market research agency. The comparatively low number of senior citizens aged 65 and above was expected and reflects mobility issues.Participants were asked about three key aspects of experience of disasters and disaster risk perception that could potentially have an impact on how other questions were answered. Half of respondents indicated that they, or a close friend or family member, have experienced a disaster, 38% felt that they are living in an area that is specifically prone to disasters, and 48% answered that they know other people in the area where they live who they think are particularly vulnerable or exposed to disasters. Slight gender differences were found to be not statistically significant (p>=.05). This report presents the results of the second CARISMAND Citizen Summit and is structured in six main sections: After this introduction, the second section will provide an overview of the different methods applied. The third section, based on the quantitative data collected via the audience response system, presents the results from questions on general disaster risk perceptions, disaster preparedness, and behaviours in disaster situations, the latter with a particular focus on the use of social media. The fourth section, based on the qualitative data collected in the discussion groups, will analyse the participantsâ risk perceptions and behaviours related to (a) different âfeaturesâ of disasters, in particular related to slow/fast onset, short/long-term effects and the âvisibilityâ of disasters, and (b) different disaster phases. Furthermore, this section will report on the different cultural aspects and cultural groups identified by the participants, the specific needs of such groups, and perceived community strengths and weaknesses in case of a disaster. Additionally, it will provide insight into participantsâ views on measures that may help to improve disaster preparedness and response. The fifth section focuses on risk perception in relation to causes of disasters, in particular the blurred distinction between natural and man-made disasters. The final section compares and contrasts the results from sections 2, 3 and 4, draws some tentative conclusions, and identifies topics and issues that should feed into the next round of events in 2017, i.e. the 2nd Stakeholder Assembly as well as the 3rd and 4th Citizen Summits.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
Culture and disaster risk management - synthesis of citizensâ reactions and opinions during 6 Citizen Summits : Romania, Malta, Italy, Germany, Portugal and the Netherlands
The analyses and results in this document are based on the data collected during six Citizen Summits held in
A) Romania (Bucharest) on July 9th, 2016
B) Malta on July 16th, 2016
C) Italy (Rome) on June 17th, 2017
D) Germany (Frankfurt) on June 24th, 2017
E) Portugal (Lisbon) April 14th, 2018
F) The Netherlands (Utrecht)on May 12th, 2018.
All Citizen Summits were designed as one-day events combining public information with feedback gathering through different methods of data collection, as laid out in Deliverable D5.1 (Structural design & methodology for Citizen Summits).
A total of 619 citizens participated in the six events.
In the morning session, the Citizen Summits started with a presentation of the CARISMAND project and its main goals and concepts. Then, several sets of questions with pre-defined answer options were posed to the audience and responses collected via an audience response system. All questions in this part of the event aimed to explore citizensâ attitudes, perceptions, and intended behaviours related to disasters and disaster risks. Between these sets of questions, additional presentations were held that informed the audience about state-of-the-art disaster preparedness and response topics (e.g., large-scale disaster scenario exercises, use of social media and mobile phone apps), as well as CARISMAND research findings.
Furthermore, the last round of Citizen Summits (CS5 in Lisbon and CS6 in Utrecht) were organised and designed to additionally discuss and collect feedback on recommendations for citizens, which have all been formulated on the basis of Work Packages 2-10 results and in coordination with the Work Package 11 brief. These Toolkit recommendations will form one of the core elements of the Work Package 9 CARISMAND Toolkit.
In the afternoon session of each event, small moderated group discussions (with 8-12 participants each) of approximately 2 hoursâ duration were held, which aimed to gather citizensâ direct feedback on the topics presented in the morning sessions, following a detailed discussion guideline. For a detailed overview of all questions asked and topics discussed, please see Appendices A-1 to A-3.
The rest of this report is structured in six main sections: After the executive summary and this introduction, the third section will present an overview of the different methods applied. The fourth section will provide a synthesis of quantitative and qualitative data collected during all Citizen Summits. The fifth section will present the evaluation of CARISMAND Toolkit recommendations for citizens, followed by a final concluding chapter.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
Culture and disaster risk management - citizensâ reactions and opinions during Citizen Summit in Utrecht, Netherlands
The analyses and results in this document are based on the data collected during the sixth Citizen Summit held in Utrecht, the Netherlands on May 12th, 2018. Like the previous five Citizen Summits held in Romania, Malta, Italy, Germany, and Portugal, this Citizen Summit was designed as a one-day event combining public information with feedback gathering through different methods of data collection.
In the morning session, the event started with a presentation of the CARISMAND project and its main goals and concepts, and the planned CARISMAND Toolkit functionalities. Then, overall 27 questions with pre-defined answer options were posed to the audience and responses collected via an audience response system. As in the previous Citizen Summits, all questions in this part of the event aimed to explore citizensâ attitudes, perceptions, and intended behaviours related to disaster risks. Comparing and contrasting the respective results of all six Citizen Summits in the final synthesised analysis (Deliverable D5.9) will aim to provide additional insight into cultural factors that may affect disaster-related preparedness and response.
Between these questions, additional presentations were held that informed the audience about state-of-the-art disaster preparedness and response topics (e.g., large-scale disaster scenario exercises, use of social media, and mobile phone apps).
Furthermore, this last round of Citizen Summits was organised and specifically designed to discuss and collect feedback on recommendations for citizens, which have all been formulated on the basis of Work Packages 2-10 results and in coordination with the Work Package 11 brief. These Toolkit recommendations are envisaged to form one of the core elements of the Work Package 9 CARISMAND Toolkit. Additionally, following the cyclical design of CARISMAND events (and wherever meaningful and possible), they âmirrorâ the respective recommendations for practitioners, which were discussed in the last (third) CARISMAND Stakeholder Assembly held in Lisbon in February 2018, and they are structured in two, main âsetsâ:
A. Developing a personal âculture of preparednessâ
B. Taking part in disaster preparedness and response activities.
These two sets of recommendations were also presented in detail during the morning session to the participating citizens.
In the afternoon session, small moderated group discussions of approximately 2 hoursâ duration were held, which aimed to gather the citizensâ direct feedback on the two sets of Toolkit recommendations presented in the morning, following a detailed discussion guideline.
For a detailed overview of all questions asked and topics discussed, please see Appendix A.
Overall, 89 citizens participated in the Netherlandsâ event. The total sample shows a relatively even gender and age distribution, which is unsurprising given the target quotas that were requested from the recruiting local market research agency. The lower number of senior citizens aged 65 and above was expected and reflects mobility issues. Participants were asked about three key aspects of experience of disasters and disaster risk perception that could potentially have an impact on how other questions were answered. Almost three out of five respondents (58.1%) indicated that they, or a close friend or family member, have experienced a disaster, whereas only one out of five (20.7%) felt that they are currently living in an area that is specifically prone to disasters, but 44.2% answered that they know other people in the area where they live who they think are particularly vulnerable or exposed to disasters. Slight gender- and age-related differences in the responses to these questions were found to be not statistically significant (p>=.05). The rest of this report is structured in five main sections: After this introduction, the second section will provide an overview of the different methods applied. The third section, based on the quantitative data collected via the audience response system, presents the results from questions on general disaster risk perceptions, disaster preparedness, and behaviours in disaster situations with a particular focus on the use of mobile phone apps and social media. In the fourth section, based on the qualitative data collected in the ten discussion groups, the analyses will provide detailed insight into the participantsâ feedback on the two sets of recommendations for citizens presented in the morning session. The final section compares and contrasts the results from sections 3 and 4, draws conclusions, and presents proposed changes and amendments to the Work Package 9 Toolkit recommendations based on the participating citizensâ suggestions.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
Culture and disaster risk management - synthesis of stakeholder attitudes during 3 Stakeholder Assemblies in Romania, Italy and Portugal
This report provides a synthesis of the results of three CARISMAND Stakeholder Assemblies held in
A) Bucharest,Romania on April 14-15, 2016;
B) Rome,Italy on February 27-28, 2017; and
C) Lisbon,Portugal on February 27-28, 2018.
These Stakeholder Assemblies, together with six Citizen Summits (see Deliverables D5.3 â D5.9) were part of the CARISMAND cycle of events (see Figure 1 below). This cycle of events was the key concept at the core of the CARISMAND project which aimed to ensure a comprehensive feedback loop betweendisaster practitioners and citizens. It also allowed for the progression of ideas co-created by disaster practitioners and citizens. The locations of the three Stakeholder Assemblies were chosen due to their rather different âbackgroundsâ. The three countries had been struck at the time of the respective event by different types of disasters. In addition, the three countries have very different âculturesâ, or cultural impacts, at a societal level. Romania has a comparatively strong authoritative systems due to its political history; Italy has experienced a strong direct in-flow of migrants in the last years due to its geological location; and Portugal has long been a traditional âmelting potâ where, over more than a millennium, people from different cultural backgrounds and ethnic origins (in particular North Africa, South America, and Europe) have lived together. Accordingly, these differences were expected to allow a wide range of practitionersâ attitudes and perceptions related to cultural factors in disaster management to emerge.
In order to not only gather a variety of attitudes and perceptions but also promote cross-sectional knowledge transfer, the audience in all three events consisted of a wide range of practitioners who are typically involved in disaster management, e.g., civil protection agencies , the emergency services, paramedics, nurses, environmental protection agencies, the Red Cross, firefighters, the military, and the police. Further, these practitioners were from several regions in the respective country; in Portugal, the Stakeholder Assembly also included practitioners from the island of Madeira. The 40-60 participants per event were recruited via invitations sent to various organisations and institutions that play a role in disaster management, and via direct contacts of local partners in the CARISMAND consortium.
Each assembly consisted of a mix of presentations and discussion groups to combine dissemination with information gathering (for detailed schedules see Appendices A1-A3). In an initial general assembly, the event started with presentations of the CARISMAND project and its main goals and concepts. Then, participants were split into small working groups in separate breakout rooms, where they discussed and provided feedback on a specific topic. After each working group session, panel discussions allowed the participants to present the results of their working group to the rest of the audience. After each panel discussion, keynote speakers gave presentations related to the topic that had been discussed during the working groups. This schedule was designed to ensure that participants are provided with detailed information about recent developments in disaster management, but without influencing the attitudes and perceptions expressed in the working groups.
In the third Stakeholder Assembly, different sets of recommendations for practitioners (related to the use of cultural factors in disaster management) were presented to the general audience, followed by small discussion group sessions as described above.The project was co-funded by the European Commission within the Horizon2020 Programme (2014â2020).peer-reviewe
Culture and disaster risk management - citizensâ reactions and opinions during Citizen Summit in Lisbon, Portugal
The analyses and results in this document are based on the data collected during the fifth Citizen Summit held in Lisbon, Portugal on April 14th 2018. Like the previous four Citizen Summits held in Romania, Malta, Italy and Germany, this Citizen Summit was designed as a one-day event combining public information with feedback gathering through different methods of data collection.
In the morning session, the event started with a presentation of the CARISMAND project and its main goals and concepts, and the planned CARISMAND Toolkit functionalities. Then, overall 27 questions with pre-defined answer options were posed to the audience and responses collected via an audience response system. As in the previous Citizen Summits, all questions in this part of the event aimed to explore citizensâ attitudes, perceptions and intended behaviours related to disaster risks. Comparing and contrasting the respective results of all six Citizen Summits in the final synthesised analysis will aim to provide additional insight into cultural factors that may affect disaster-related preparedness and response.
Between these questions, additional presentations where held that informed the audience about state-of-the-art disaster preparedness and response topics (e.g., large-scale disaster scenario exercises, use of social media, and mobile phone apps).
Furthermore, this last round of Citizen Summits was organised and specifically designed to discuss and collect feedback on recommendations for citizens, which have all been formulated on the basis of Work Packages 2-8 results and in coordination with the Work Package 11 brief. These Toolkit recommendations are envisaged to form one of the core elements of the Work Package 9 CARISMAND Toolkit. Additionally, following the cyclical design of CARISMAND events (and wherever meaningful and possible), they âmirrorâ the respective recommendations for practitioners, which were discussed in the last (third) CARISMAND Stakeholder Assembly held in Lisbon in February 2018, and they are structured in two, main âsetsâ:
A. Developing a personal âculture of preparednessâ
B. Taking part in disaster preparedness and response activities.
These two sets of recommendations were also presented in detail during the morning session to the participating citizens.
In the afternoon session, small moderated group discussions of approximately 2 hours duration were held, which aimed to gather the citizensâ direct feedback on the two sets of Toolkit recommendations presented in the morning, following a detailed discussion guideline.
For a detailed overview of all questions asked and topics discussed please see Appendix A.
Overall, 102 citizens participated in the Portugal event. The total sample shows a relatively even gender and age distribution, which is unsurprising given the target quotas that were requested from the recruiting local market research agency. The lower number of senior citizens aged 65 and above was expected and reflects mobility issues. Participants were asked about three key aspects of experience of disasters and disaster risk perception that could potentially have an impact on how other questions were answered. More than nine out of ten respondents (92.8%) indicated that they, or a close friend or family member, have experienced a disaster, more than half (56.7%) felt that they are currently living in an area that is specifically prone to disasters, and 57.8% answered that they know other people in the area where they live who they think are particularly vulnerable or exposed to disasters. Slight gender and age-related differences in the responses to these questions were found to be not statistically significant (p>=.05). The rest of this report presents the results of the fifth CARISMAND Citizen Summit and is structured in five main sections. After this introduction, the second section will provide an overview of the different methods applied. The third section, based on the quantitative data collected via the audience response system, presents the results from questions on general disaster risk perceptions, disaster preparedness, and behaviours in disaster situations with a particular focus on the use of mobile phone apps and social media. In the fourth section, based on the qualitative data collected in the ten discussion groups, the analyses will provide detailed insight into the participantsâ feedback on the two sets of recommendations for citizens presented in the morning session. The final section compares and contrasts the results from sections 3 and 4, draws conclusions, and presents proposed changes and amendments to the Work Package 9 Toolkit recommendations based on the participating citizensâ suggestions.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
Culture and disaster risk management - stakeholder attitudes during Stakeholder Assembly in Lisbon, Portugal
This report provides a summary of the topics discussed and the results of the third CARISMAND Stakeholder Assembly conducted in Lisbon, Portugal on 27-28 February 2018. In order to promote cross-sectional knowledge transfer and gather a variety of attitudes and perceptions, as in the first and second CARISMAND Stakeholder Assemblies held in Romania and Italy in the previous years, the audience consisted of a wide range of practitioners who are typically involved in disaster management, e.g., civil protection, the emergency services, paramedics, nurses, environmental protection, Red Cross, firefighters, military, and the police. Further, these practitioners were from several regions in Portugal, including the island of Madeira. The 40 participants were recruited via invitations sent to various Portuguese organisations and institutions, and via direct contacts of the Civil Protection Department in Lisbon which is one of the partners in the CARISMAND consortium.
The event consisted of a mix of presentations and discussion groups to combine dissemination with information gathering (for the detailed schedule/programme see Appendix 1). Furthermore, this third Stakeholder Assembly was organised and specifically designed to discuss and collect feedback on a comprehensive set of recommendations for disaster practitioners, which will form one of the core elements of the CARISMAND Work Package 9 âToolkitâ. These recommendations, which have all been formulated on the basis of Work Packages 2-10 results, were structured in four, main âsetsâ:
1. Approaches to ethnicity in disaster management;
2. Culturally aware disaster-related training activities;
3. Cultural factors in disaster communication, with the sub-sets:
a. Cultural values and emotions; (cross-)cultural symbols; âphysicalâ aides and methods;
b. Involvement of cultural leaders; involvement of specific groups; usage of social media and mobile phone apps; and
4. Improving trust, improving disaster management.
In an initial general assembly, the event started with presentations of the CARISMAND project and its main goals and concepts, including the concept of culture adopted by CARISMAND, and the planned CARISMAND Toolkit architecture and functionalities. These were followed by a detailed presentation of the first of the above mentioned sets of recommendations for practitioners. Then, participants of the Stakeholder Assembly were split into small groups in separate breakout rooms, where they discussed and provided feedback to the presented recommendations. Over the course of the 2-day event, this procedure was followed for all four sets of recommendations.
To follow the cyclical design of CARISMAND events, and wherever meaningful and possible, the respective Toolkit recommendations for practitioners provided also the basis for a respective âshadowâ recommendation for citizens which will be discussed accordingly in the last round of CARISMAND Citizen Summits (Citizen Summit 5 in Lisbon, and Citizen Summit 6 in Utrecht) in 2018.
The location of the Third Stakeholder Assembly was selected to make use of the extensive local professional network of the Civil Protection Department in Lisbon, but also due to Portugal being a traditional âmelting potâ where, over more than a millennium, people from different cultural backgrounds and local/ethnical origins (in particular Africa, South America, and Europe) have lived both alongside and together.
All documents related to the Working Groups, i.e. discussion guidelines and consent forms, were translated into Portuguese. Accordingly, all presentations, as well as the group discussions were held in Portuguese, aiming to avoid any language/education-related access restrictions, and allowing participating practitioners to respond intuitively and discuss freely in their native language. For this purpose, simultaneous interpreters and professional local moderators were contracted via a local market research agency (EquaçãoLógica), which also provided the basic data analysis of all Working Group discussions and an independent qualitative evaluation of all recommendations presented in the event.
The results of this analysis and evaluation will demonstrate that most recommendations were seen by the participating practitioners to be relevant and useful. In particular, those recommendations related to the use of cultural symbols and the potential of mobile phone apps and/or social media were perceived as stimulating and thought-provoking. Some recommendations were felt to be less relevant in the specific Portuguese context, but accepted as useful in other locations; a very small number was perceived to be better addressed to policy makers rather than practitioners. These and all other suggestions for improvement of the presented CARISMAND Toolkit recommendations for practitioners have been taken up and will be outlined in the final chapter of this report.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
Culture and disaster risk management - stakeholder attitudes during Stakeholder Assembly in Rome, Italy
This report provides a summary of the topics discussed and the results of the CARISMAND Second Stakeholder Assembly conducted in Rome, Italy on 27-28 February 2017. In order to promote cross-sectional knowledge transfer, as in the CARISMAND First Stakeholder Assembly held in Romania in the previous year, the audience consisted of a wide range of practitioners that are typically involved in disaster management, e.g., civil protection, the emergency services, paramedics, nurses, environmental protection, Red Cross, fire-fighters, military, the police, and other non-governmental organisations. Further, these practitioners were from several regions in Italy, e.g., Rome and Lazio, Toscana, Emilia-Romagna, and Valle DâAosta. The participants, who varied between 40 and 60, were recruited via invitations sent to various Italian organisations and institutions (at the national, regional and local levels), and via direct contacts of the Protezione Civile Comune di Firenze who are one of the Italian partners in the CARISMAND Consortium.
The event consisted of a mix of presentations, working groups, and panel discussions for these participating practitioners, in order to combine dissemination with information gathering (for the detailed schedule/programme please see Appendix 1). After an initial general assembly where the CARISMAND project and its main goals were presented, the participants of the Stakeholder Assembly were split into small groups in separate breakout rooms, where over the course of the two days they discussed the following topics:
1) Working Group 1. âCulture & Riskâ: Practical Experience of Cultural Aspects Disaster Communication between Practitioners and Citizens;
2) Working Group 2. âMedia Culture & Disastersâ: The Use of Social Media and Mobile Phone Applications in Disasters;
3) Working Groups 3. âSocial Cohesion & Social Corrosionâ: Cultures, Communities, and Trust.
After each working group session, panel discussions allowed the participants to present the results of their working group to the rest of the audience. After each panel discussion, keynote speakers gave presentations related to the respective working groupâs topic. This time schedule was designed to ensure that participants are provided with detailed information about recent developments in disaster management, e.g. related to the use of mobile phone apps and social media, but without influencing their attitudes and perceptions expressed in the working groups.
The main focus of the working groups was the relationships between culture and risk/disaster communication, the role of social media and smartphone apps, and trust between citizens and disaster managers and/or authorities. These topics, and the questions discussed within each working group, were chosen: following the findings of the CARISMAND First Stakeholder Assembly held in Bucharest, in particular regarding the disconnection between citizensâ risk perception and cultural factors in disasters;
1) the results of the CARISMAND First and Second Citizen Summits held in Bucharest and Malta respectively, specifically taking up the participantsâ suggestions regarding vulnerable groups and groups that are seen to be potentially helpful in disaster situations;
2) the results of Work Package 3 âCultural Factors and Technologiesâ, in particular regarding the increasing interest in mobile phone apps compared to social media usage;
3) the literature review provided in Work Package 4 âRisk Perception and Risk Culturesâ, particularly regarding the ambivalent of role of trust in disaster preparedness, response and recovery;
4) the preliminary findings of Work Package 7 âCitizens Empowermentâ, in respect to community cohesion and specific opportunities for citizen empowerment; and
5) topics highlighted in Work Package 8 âRisk Communication and the Role of the Media in Risk Communicationâ regarding disaster communication practices (particularly in connection with social media/apps usage as identified in Work Package 3 âCultural Factors and Technologiesâ).
These topics were also chosen in order to provide a sound basis for the next round of CARISMAND events (Third and Fourth CARISMAND Citizen Summits held, later, in Rome and Frankfurt in June 2017), i.e. exploring issues of risk perception and culture in the context of disasters at the very point, where practitioners and citizens interact.
The location of the Second Stakeholder Assembly was selected to make use of the extensive local professional network of the Protezione Civile, but also due to Italy being a location where various âtypesâ of hazards are prevalent, and disasters were occurred in the very recent past.
All documents related to the Working Groups, i.e. discussion guidelines and consent forms, were translated into Italian. Accordingly, all presentations as well as the group discussions were held in Italian, aiming to avoid any language/education-related access restrictions, and allowing participating practitioners to respond intuitively and discuss freely in their native language. For this purpose, researchers from the Laboratory of Sciences Citizenship in Rome, one of the CARISMAND Consortium members, were used as Working Group moderators, alongside simultaneous interpreters and professional local moderators contracted via a local market research agency (RFR International), who also provided the transcripts and translations into English for all Working Group discussions.
It is important to note that the discussions within these working groups reflect the participantsâ perceptions and may or may not reflect the realities of how communication actually occurs in disaster situations.The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).peer-reviewe
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