Unpacking the client(s): constructions, positions and client–consultant dynamics

Research on management consultancy usually emphasizes the role and perspective of the consultants. Whilst important, consultants are only one element in a dynamic relationship involving both consultants and their clients. In much of the literature, the client is neglected, or is assumed to represent a distinct, immutable entity. In this paper, we argue that the client organisation is not uniform but is instead (like organisations generally) a more or less heterogeneous assemblage of actors, interests and inclinations involved in multiple and varied ways in consultancy projects. This paper draws upon three empirical cases and emphasizes three key aspects of clients in the context of consultancy projects: (a) client diversity, including, but not limited to diversity arising solely from (pre-)structured contact relations and interests; (b) processes of constructing ‘the client’ (including negotiation, conflict, and reconstruction) and the client identities which are thereby produced; and (c) the dynamics of client–consultant relations and how these influence the construction of multiple and perhaps contested client positions and identities

Acoustic mechanisms of a species-based discrimination of the chick-a-dee call in sympatric black-capped (Poecile atricapillus) and mountain chickadees (P. gambeli)

Previous perceptual research with black-capped and mountain chickadees has demonstrated that these species treat each other’s namesake chick-a-dee calls as belonging to separate, open-ended categories. Further, the terminal dee portion of the call has been implicated as the most prominent species marker. However, statistical classification using acoustic summary features suggests that all note-types contained within the chick-a-dee call should be sufficient for species classification. The current study seeks to better understand the note-type based mechanisms underlying species-based classification of the chick-a-dee call by black-capped and mountain chickadees. In two, complementary, operant discrimination experiments, both species were trained to discriminate the species of the signaler using either entire chick-a-dee calls, or individual note-types from chick-a-dee calls. In agreement with previous perceptual work we find that the D note had significant stimulus control over species-based discrimination. However, in line with statistical classifications, we find that all note-types carry species information. We discuss reasons why the most easily discriminated note-types are likely candidates to carry species-based cues.Publisher PDFPeer reviewe

Categories, concepts, and calls : auditory perceptual mechanisms and cognitive abilities across different types of birds.

Although involving different animals, preparations, and objectives, our laboratories (Sturdy's and Cook's) are mutually interested in category perception and concept formation. The Sturdy laboratory has a history of studying perceptual categories in songbirds, while Cook laboratory has a history of studying abstract concept formation in pigeons. Recently, we undertook a suite of collaborative projects to combine our investigations to examine abstract concept formation in songbirds, and perception of songbird vocalizations in pigeons. This talk will include our recent findings of songbird category perception, songbird abstract concept formation (same/different task), and early results from pigeons' processing of songbird vocalizations in a same/different task. Our findings indicate that (1) categorization in birds seems to be most heavily influenced by acoustic, rather than genetic or experiential factors (2) songbirds treat their vocalizations as perceptual categories, both at the level of the note and species/whole call, (3) chickadees, like pigeons, can perceive abstract, same-different relations, and (4) pigeons are not as good at discriminating chickadee vocalizations as songbirds (chickadees and finches). Our findings suggest that although there are commonalities in complex auditory processing among birds, there are potentially important comparative differences between songbirds and non-songbirds in their treatment of certain types of auditory objects.Publisher PD